| 3 | Comprehensive onsite Annual Maintenance contract for 01 year for the first year after expiry ofwarranty.Warranty Period: 3 years, AMC Period: 1 years, Rate of Discounting: 10 %At (Location) AS PER ANNEXURE C Uttar Pradesh 1.00 Year3 5701N01B Goods (Y) Non Stock --- Yes RITES INR Comprehensive onsite Annual Maintenance contract for 01 year for the second year after expiry ofwarranty.[Warranty Years: 3, AMC Years: 2, Rate Of Discounting: 10%]Consignee AS PER ANNEXURE C Uttar Pradesh 1.00 Year3. T AND CF.O.RPage 1 of 7 Run Date/Time: 31/08/2022 16:56:42STORES/NORTH EASTERN RLYTENDER DOCUMENTTender No 21225008 Closing Date/Time 30/09/2022 11:30DescriptionDestinationDelivery PeriodDescription Delivery /Completion Rate of SupplyFor all items Commencement : Within 2 Months of issue of Contract, Completion : This delivery scheduleWithin 6 Months is flexible and deviationmay be allowed inRailway interest asdeemed fitPayment TermsS.No DescriptionPayment Terms1 80% payment shall be made on receipt of the items in satisfactory condition, against suppliers challan certified byconsignee gazetted officer, and inspection certificate issued by the nominated inspection agency. Balance 20%payment shall be made after successful installation, commissioning and acceptance of the equipment byconsignee subject to submission of Bank Guarantee for 10% of the contract value for warranty obligations, validbeyond 6 months period of warranty.Statutory Variation ClauseS.No Description1 Statutory Variation in taxes and duties, or fresh imposition of taxes and duties by State/ Central Governments inrespect of the items stipulated in the contract (and not the raw materials thereof), within the original deliveryperiod stipulated in the contract, or last unconditionally extended delivery period shall be to Railways account.Only such variation shall be admissible which takes place after the submission of bid. No claim on account ofstatutory variation in respect of existing tax/duty will be accepted unless the tenderer has clearly indicated in hisoffer the rate of tax/duty considered in his quoted rate. No claim on account of statutory variation shall beadmissible on account of misclassification by the supplier/ contractor.Standard Governing ConditionsS.No Description1 IRS Conditions of Contract: The contract shall be governed by latest version (along with all correction slips) ofIRS conditions of contract, and all other terms and conditions incorporated in the tender documents.4. ELIGIBILITY CONDITIONSSpecial Eligibility CriteriaS.No. Description Confirmation Remarks DocumentsRequired Allowed Uploading1 (1) Order will be placed on OEM or their authorized dealer having Yes Yes Allowedsatisfactory past performance for this item. In case authorized dealer is (Optional)quoting against this tender they must attached tender specificationauthorization failing which their offer will be summarily rejected. In case thequoted make is new in Indian Railway, the OEM/Supplier should furnish avalid certificate issued by CRIS for UTS/PRS Application compatibility. (2)If the supplier is not Original Equipment Manufacturer (OEM) thenAuthorization letter from the OEM with availability of support and spares forcodal life of equipment should be provided by the supplier.5. COMPLIANCE CONDITIONSCheck ListPage 2 of 7 Run Date/Time: 31/08/2022 16:56:42STORES/NORTH EASTERN RLYTENDER DOCUMENTTender No 21225008 Closing Date/Time 30/09/2022 11:30S.No. Description Confirmation Remarks DocumentsRequired Allowed Uploading1 (1)The bidder confirms that Rates and other financial terms quoted in No No Not Allowedrelevant columns of financial bid will only be ruling terms for acceptance ,and such terms quoted anywhere else should be ignored. [Denial of thiscondition not recommended](2)The bidder agrees to supply the tenderedstores at the rates quoted by him in accordance with the IRS Conditions ofContract and [or] special Conditions and [or] other Conditionsspecified/attached with the tender.Commercial-ComplianceS.No. Description Confirmation Remarks DocumentsRequired Allowed Uploading1 The bidder confirms that Rates and other financial terms quoted in relevant Yes Yes Allowedcolumns of financial bid will only be ruling terms for acceptance, and such (Mandatory)terms quoted anywhere else should be ignored.(Denial of this condition notrecommended).2 Firm must specify whether their Firm is MSE registered/ NSIC as per para Yes Yes Allowed3.0 of Instructions to Tenderers and General Conditions of Tender for (Mandatory)Supply Contract of North Eastern Railway. They must upload validcertificate along with their offer for tendered item to avail EMD exemptionand other MSE benefits.3 Firm agree to pass on such additional set off / input tax credit as may Yes Yes Allowedbecome available in future under the GST provisions in respect of all the (Mandatory)inputs used in the manufacture of the tendered item on the date of supply,by way of reduction in price and advise the purchaser accordingly.4 Firm shall upload recent purchase order/RITES inspection Yes Yes Allowedcertificate/Receipt note for past performance and credentials. (Mandatory)5 Firm confirm that rates, other financial terms, deviations (if any) are quoted Yes Yes Allowedin the relevant column of technical deviation and commercial deviation (Mandatory)template provided on techno - commercial offer form. Any other place ifquoted will be ignored. Firm may note that conditions deviating from thetender conditions/ description/specifications may render the offer liable tobe ignored.6 Firm shall file GSTR-1 and GSTR-3B for transaction with Railways in due Yes Yes Allowedtime preferably every month so that ITC benefit can be availed by Railway. (Mandatory)7 (1)Please enter the percentage of local content in the material being Yes Yes Allowedoffered. Please enter 0 or fully imported item. And 100 for fully indigenous (Mandatory)item. The definition and calculation of local content shall be in accordancewith the Make in India policy as incorporated in the tender condition.(2)Class I Local supplier and Class II Local supplier shall be eligible to bidin procurement in terms of Para 2.24 of NER Bid Document Version 26.08 Please enter the percentage of local content in the material being offered. No Yes AllowedPlease enter 0 for fully imported items, and 100 for fully indigenous items. (Optional)The definition and calculation of local content shall be in accordance withthe Make in India policy as incorporated in the tender conditions.General InstructionsS.No. Description Confirmation Remarks DocumentsRequired Allowed Uploading1 (1) Evaluation will be made after summing ATVM rate and AMC rate. (2) No No Not AllowedFirms to quote AMC for 02 years after expiry of warranty period. WarrantyPeriod: 03 years, CMC Period: 02 years, Rate of Discounting 10%2 NER Technical specification for this tender is attached in Annexure A. No No Not Allowed3 Special condition offer for this tender is attached in Annexure B. No No Not AllowedPage 3 of 7 Run Date/Time: 31/08/2022 16:56:42STORES/NORTH EASTERN RLYTENDER DOCUMENTTender No 21225008 Closing Date/Time 30/09/2022 11:304 List of locations for this tender is attached in Annexure C. No No Not Allowed5 Bid document version 26.0 is applicable to this tender. No No Not Allowed6 Other conditions not specified in these special conditions will be as per No No Not Allowedclause 4 of the bid document version 26.0.7 (1) Other Conditions: (b) EMD/SD as per Clause 1.18 & 1.19 of bid No No Not Alloweddocument Ver 26.0(c) GST conditions as per clause 2.22 of bid documentVer 26.0 (d) Firms should upload Bank detail i.e. Bank name, BankAccount Number, IFSC Code, and MICR Code with their offer.(e) Biddershould invariably indicate GSTIN Number and HSN Code of the offeredStores duly enclosing the documentary evidence.(2) Certificate-A forCompliance of Rule 144 (xi) in the General Financial Rules (GFRs), 2017(undertaking given in NIT in this regards may be referred with) \"I/ wehereby certify that I/ we are not from such a country and are eligible to beconsidered.\" (3) Certificate-B for compliance of Rule 144 (xi) in the GeneralFinancial Rules (GFRs), 2017 as mentioned in clause above, in case thebidder is from a country which shares land border with India vide orderreference mentioned in related clause above the following confirmation tobe provided by the bidder :- (undertaking given in NIT in this regards maybe referred with)\"I/ we have been registered with the Competent Authorityas mentioned in the above Govt. Order dtd. 23.07.2020. I/ we herebycertify that, we fulfill all requirement in this regard and are eligible to beconsidered (where applicable, evidence of valid registration by theCompetent Authority shall be attached).\" Note- Full details given in clause2.30 of the attached Bid document 26.08 This is non safety item. No No Not AllowedSpecial ConditionsS.No. Description Confirmation Remarks DocumentsRequired Allowed Uploading1 Installation and Commissioning i) Installation & Commissioning of No No Not Allowedequipment shall be done at consignee site and should be completed within15 days of receiving an installation call from the consignee. ii) If thescheduled date of installation falls on holiday/non-working day (at thedelivery location), the next working day shall be treated as due date ofinstallation iii) Final commissioning certificate shall be issued aftersuccessful functioning of equipment for 07 days from the date ofcommissioning. iv) Supplier will update images of the equipment as andwhen required as per CRIS recommendation. v) Set of manuals andsupport documents with each Smart Card operated Ticket VendingMachine (ATVM) shall be made available. All the Smart Card operatedTicket Vending Machines (ATVMs) must be accompanied by originaldocumentation and full set of accessories given by the OEM. Any softwarefor installation of the equipment shall be supplied on CD/Storage Device (atleast 05 Nos.) vi) A sticker mentioning the service support call centernumber of the vendor should be pasted on each supplied item. Aninstallation certificate must be obtained from consignee representative (s).vii) Vendors shall make necessary arrangement for grouting of ATVM. viii)Earthing :- Firm should provide earthing for ATVM so that it functionproperly. The specification shall be 1) GI pipe 3CM long , 50 mm dia, 3.65mm thick, perforated staged 4.76 mm holes 2 nos. per 304.8 mm. 2) Outersurface above ground level should be plastered with 1:4 cement sand 3)Clamps to be welded of 2mm x40mm x10mm. 4)Galvanized steel wire of4SWG of required length used for connecting equivalent to earth plt. 5)Earth resistance should be less than 5 Ohm2 Training: The supplier to familiarize concerned staff at each site with No No Not Allowedinstallation and operation of equipment.Page 4 of 7 Run Date/Time: 31/08/2022 16:56:42STORES/NORTH EASTERN RLYTENDER DOCUMENTTender No 21225008 Closing Date/Time 30/09/2022 11:303 The Performa for giving this warranty by the bidder is also enclosed in No No Not AllowedAnnexure- B. The scope of warranty is given below:- The vendor shallmaintain the system in good working order. The service shall consist ofpreventive and corrective maintenance and shall include: i) The warrantyfor all the Smart Card operated Ticket Vending Machines (ATVMs) in aSupply order shall be valid for a period of 03 years from the date of lastFinal Acceptance Certificate, issued by consignee representative of SmartCard operated Ticket Vending Machines (ATVMs) for full quantity as perSupply Order or 42 months from the date of completion of delivery as perSupply Order to the consignee, whichever is earlier. However, condition forwarranty for 42 months is applicable only in case of delay incommissioning is on account of Railway and not on account of bidder (s) ii)All the Smart Card operated Ticket Vending Machines (ATVMs) shall haveComprehensive Onsite warranty support i.e. the repair/replacement offaulty units including replacement of all consumable parts of ThermalPrinters i.e. Printer head, cutter etc. during the warranty period at therespective sites/locations after the complaint is lodged at the nearestcustomer support office: iii) During the warranty and AMC, support shallcover 24 hours x 7 days a week. All type of problems in Smart Cardoperated Automatic Ticket Vending Machine (ATVM) should be attendedwithin 12 hours from the date of lodging of the complaint and problemshould be rectified within 2 days from the date of lodging of the complaintiv) Free patches/upgrades and firmware upgrade of Smart Card operatedAutomatic Ticket Vending Machine (ATVM) and its sub-components. Theinstallation of these will be the responsibility of firm. v) If (a) problem inSmart Card operated Automatic Ticket Vending Machine (ATVM) are notattended within 12 Hours, Railway will deduct Rs. 250 per day or partthereof (b) problem in Smart Card operated Automatic Ticket VendingMachine (ATVM) are not rectified within 2 days, Railway will deductRs.1000/- per day or part thereof. The penalty amount will be worked outon quarterly basis and demand letter will be sent to the bidder to deposit thesame with Railway within 15 days from the date of issue of demand letter.In case the bidder does not deposit the penalty amount within stipulatedtime, Railway reserves the right to recover the due amount as under: A.From any other pending bills of the bidder in Railway. B. From Securitydeposit/ PBG Bond furnished for this contract or any other contract. vi) Thebidder shall provide a complaint Escalation mechanism for escalatedcomplaints during the warranty period. vii) Vendor will maintain their owninventory of spares so as to give the fast and efficient service, carryout allnecessary repairs and replacements of parts without any additional cost, ifany. viii) The bidder shall furnish list of his service and support centersalong with contract person name with offer4 Spare: Firm should maintain all essential spares like thin client , printer No No Not Allowedhead, sensor, monitor, printer, card reader etc. for a period of 5 years.Sufficient quantity of spares ie. 10% of the total quantity ( Thin client ,monitor, touch, printer card reader) would be readily available and handedover to consignee so that any replacement of spare shall be doneimmediately by the firm service engineers to ensure minimum down time.Page 5 of 7 Run Date/Time: 31/08/2022 16:56:42STORES/NORTH EASTERN RLYTENDER DOCUMENTTender No 21225008 Closing Date/Time 30/09/2022 11:305 Railway reserves the right to enter into Comprehensive Annual No No Not AllowedMaintenance charge(CAMC) after satisfactory completion of warrantyperiod. The PBG bond is liable to be forfeited if the bidder refuses to enterinto CMC on completion of warranty period. The firm will have to deposit 10% AMC contract value as Security and PBG. Dy.CCM/PS/HQ/NER willenter into direct Agreement with firms at the rate mentioned for CMCcharge in contract. 1. CMC charges will be paid after half-yearly basisservice (after completion of 3 years warranty period). 2. Preventivemaintenance of each ATVM KIOSK will be done by the vendor at leastonce in a month failing which stringent action including penalty may beimposed by the consignee at the rate of Rs.300/- per day after expertly ofscheduled date of preventive maintenance during warranty coverage. . 3.Firm should maintain all essential spares in sufficient quantity to be readilyavailable at site so that any replacement of spare shall be doneimmediately by the firm service engineers to ensure minimum down time.4. Equipment shall be made operational within 24 hours of lodging of thecomplaint. If ATVM KIOSKs are not made operational within 24 hours oflodging the complaint, a penalty @Rs.250/- per day or part thereof will beimposed. 5. The CAMC will include spares and consumables both( Exceptstationary i.e printer roll.6 Payment terms:- (A) 80% of the value of complete Smart Card operated No No Not AllowedAutomatic Ticket Vending Machines (ATVMs) supplied against SupplyOrder shall be paid by the Railway on receipt of following documents:(i)Certificate of receipt of full quantity of Smart Card operated AutomaticTicket Vending Machines (ATVMs) in good conditions by the ConsigneeRepresentative as per Contract. ii) RITES Inspection Certificate. iii)Confirmation of the validity of PBG Bond of 10% of the value of the SupplyOrder for a period up to 3 months beyond the last date of warranty period.B) Balance 20% shall be paid after installation and commissioning of fullquantity of Smart Card operated Automatic Ticket Vending Machines(ATVMs) against Supply Order, to the satisfaction of the ConsigneeRepresentative and upon furnishing the following documents: i)FinalAcceptance Certificate for successful commissioning of complete SmartCard operated Automatic Ticket Vending Machines (ATVMs)at allsites/locations specified in Supply Order, issued by Consigneerepresentative. ii) In case of delay in final commissioning beyond 3 monthsfrom the date of delivery, on account of reasons not attributable to thebidder to be certified by Dy.CCM/PS/HQ/GKP, part payment may beclaimed for the Smart Card operated Automatic Ticket Vending Machines(ATVMs) actually commissioned. The supplier will also be required tosubmit along with the bills, a commitment to complete installation andcommissioning at such remaining locations on receiving a call from theconsignee representative. iii)In case of delay in final commissioning at anylocation beyond 6 months from the date of delivery on account of reasonsnot attributable to the bidder, the balance of the 20% of the cost of theSmart Card operated Automatic Ticket Vending Machines (ATVMs)remaining non-commissioned may be paid to the bidder againstsubmission of an additional Bank Guarantee of an equal amount valid forminimum 12 months which shall be returned on completion ofcommissioning of the remaining equipment. The supplier will also berequired to submit along with the bills, a commitment to completeinstallation and commissioning at such remaining locations on receiving acall from the consignee representative. The payment terms is superset asper Sl. no. 01 of payment terms.7 As per clause 1.6 of Bid document Version 26.0 except the validity period No No Not Allowedto be read as 120 days for the date of tender opening.8 In case of any deviation between the tender document and Bid document No No Not AllowedVersion 26.0, the former shall prevail.Page 6 of 7 Run Date/Time: 31/08/2022 16:56:42STORES/NORTH EASTERN RLYTENDER DOCUMENTTender No 21225008 Closing Date/Time 30/09/2022 11:30UndertakingsS.No. Description Confirmation Remarks DocumentsRequired Allowed Uploading1 Certificate for Compliance of Rule 144 (xi) in the General Financial Rules No No Not Allowed(GFRs),2017.\"I /we have read the Orders regarding restrictions onprocurement from a bidder of a country which shares a land border withIndia vide Order Ref. F. No. 6/18/2019- PPD dtd. 23.07.2020 (containingoffice Memorandum, order (Public Procurement No. 1) & Order (PublicProcurement No. 2). Order Ref F. No. 6/18/2019-PPD dtd. 23.07.2020(Order (Public Procurement No.3) issued by Joint Secretary (PPD),Department of Expenditure, Ministry of Finance, Gol and OM No.DPE/7(4)/2017- Fin. Part-I dtd. 30.07.2020 issued by the Director, Dept ofPublic Enterprises, Gol; \" Note- 1- To comply bidders are also to certifyeither Certificate-A or Certificate-B as given under \"Other Conditions\" ofthis NIT. 2-Para No. 2.30 of Bid version 26.0 also be read in this regards.6. DOCUMENTS ATTACHED WITH TENDERS.No. Document Name Document Description1 IRSCondition.pdf IRS Condition2 1647000715024-Bid.Ver.26.pdf Bid Doc. v.263 NERTechenicalSpecificationAnnexureA.pdf NER Techenical4 SpecialConditionAnnexureB.pdf Special conditions5 ListofLocationAnnexureC.pdf List of LocationThis tender complies with Public Procurement Policy (Make in India) Order 2017, dated 15/06/2017, issued byDepartment of Industrial Promotion and Policy, Ministry of Commerce, circulated vide Railway Board letter no.2015/RS(G)/779/5 dated 03/08/2017 and 27/12/2017 and amendments/ revisions thereof.As a Tender Inviting Authority, the undersigned has ensured that the issue of this tender does not violate provisions ofGFR regarding procurement through GeM.Digitally Signed By Dy.CMM/Gen ( DIGAMBER JHA )Page 7 of 7 Run Date/Time: 31/08/2022 16:56:42 |