selection of service provider for sla based it hardware support and maintenance-2 providing support and maintenance for passive components installed at boards data centre 3 providing comprehensive amc for video conferencing system including televisions purchased by the board. 4 providing support and maintenance for document management system ( dms ) 5 providing subscription license for 1. zoom webinar license upto 1000 attendees - 1 no.2. zoom meeting license upto 100 attendees - 2 nos.3. webex meeting license - 1 no. 6 providing sms gateway and e-mail gateway services 7 providing 30 mbps internet lease line ( ill ) with back up 30 mbps link 8 manage and implementation of broadband connection for providing the internet connectivity to the boards regional / sub regional offices including hq and central laboratory. 9 camc for 3 years as per scope in annexure - 3