Tender For Petty Repairs To Jcos/Or Accn At Qsp/ Zorawar Enclave Under Aor Of Age B/R-I Of Ge (N) Mamun; 1 Taking up or down steel water tubing and connections including cleaning for refixingof pipe 15mm bore complete all as specified and directed. 2 Taking up or down steel water tubing and connections including cleaning for refixingof pipe 20mm bore complete all as specified and directed. 3 S&F15mm bore mild steel tubes medium grade galvanized ISI marked with all fittings, short pieces and fixed to walls, floor, ceiling etc complete all as specified and directed. 4 Refixing of old steel tubing 15 mm medium grade galvanized ISI marked with new all fittings short pieces and fixed complete to walls, floor etc complete all as specified and directed. 5 S&F20mm bore tubes medium grade galvanized ISI marked with all fittings, short pieces and fixed to walls, floor, ceiling etc complete all as specified and directed. 6 Refixing of old steel tubing 20 mm medium grade galvanized ISI marked with new all fittings short pieces and fixed complete to walls, floor etc all as specified 7 S&F in repair only GI fittings without GI pipe such as; union, socket, Tee, elbow, nipple, plug, tank nipple, reducer of size 6 & 4 long, all fittings for 15 mm bore pipe complete all as specified and directed. 8 S&F in repair only GI fittings without GI pipe such as; union, socket, Tee, elbow, nipple, plug, tank nipple, reducer of size 6 & 4 long, all fittings for 20 mm bore pipe complete all as specified and directed. 9 Removal of air lock, blocking in water pipes/bib taps/stop valve incl cleaning pipes as requried and as directed to ensure proper flow of water complete all as specified. 10 Supply and fixing in repair Galvanised iron medium grade union suitable for 15mm bore pipe complete all as specified. 11 Supply and fixing in repair Galvanised iron medium grade tee suitable for 15mm bore pipe complete all as specified. 12 Supply and fixing in repair Galvanised iron medium grade union suitable for 20mm bore pipe complete all as specified. 13 Supply and fixing in repair Galvanised iron medium grade tee suitable for 20mm bore pipe complete all as specified. 14 Cleaning of over head PVC water tank of capacity 250ltr to 500ltrdescaling, washing complete with soap solution and removing vegetation around the over head tank/plate form including opening and reconnecting with GI tubing as site requirement complete all as directed by Engineer-in-Charge 15 S&Fin repairs Rotational moulded polyethylene water storage tanks (cylindrical vertical with closed top) three layers, Capacity 500 litres, ISI Marked including 20 mm dia ball brass valve high pressure with polythene float and dimantling of existing RCC/PVC tank of any capacity and all accessories, hoisted and fixed in position all as specified in SSR Part-I complete all as specified and directed. 16 S&F in repair 20mm bore dia gun metal globe or gate valves (as per sample) cast copper alloy chromium plated fancy type,ISI marked with crutch or butter fly handleswith iron wheel head, screwed both ends for iron pipe and fixedcomplete all as specified and directed 17 S&F in repairs 20mm bore Ball brass valves (as per sample), high pressure with polythene float and flynut complete, screwed down for iron pipe fixed, complete all as specified and directed. 18 S&F in repair PVC Lidfor water tank of Capacity 500 Ltr to 1000 Ltr complete all as specified and directed. 19 S&F in repair PVC white low level flushing cistem 10ltrs capacity with all fittings syphonic action push stype with inlet ball valve and float incl PVC flush pipe, ball valve, handle, MS bracket etc complete all as specified. 20 Repair to leakingflushing cistern low/high level, incl adjustment in the internal fitting repair to PVC bends pipe, flush pipe etc all as per directed by Engineer-in-Charge 21 S&F in repairs PVC syphon assembly complete for low level flushing cistern complete all as specified and directed. 22 S&F in repairsPVC flush handle with adjustable lever and hook for low level flushing cistern complete all as specified. 23 S&F in repair, viterous china squatting pan of pattern long pan, size 580x440mm, white withintergral footrest including P or S trap front and back inlet any pattern including provision of lime concrete beddingcomplete all as specified. 24 S&F in repair vitreous chinaware wash hand basin white flat back size 550mm x 400mm excl taps, waste chain and plug and porecelain stopper but incl bracket and cutting for and pinning in ends of brackets or erecting stand. 25 S&FVitreous china wash down water closet pan pedestal pattern, white (excluding supply of flushing cistern and flush pipes, but including fixing thereof),including making connections to trap, and to flush pipe including plastic seat and cover with stainless steel or aluminised hinging device and fixed complete all as specified and directed. 26 S&F plastic water closet seat cover, closed pattern with flat bottom and cover (as per sample) and mild steel chromium plated or aluminised hinging device complete all as specified and directed. 27 S&F in repair kitchen sinks with drainage board made of stainless steel 1mm thick with plugs, washers , PVC waste pipefixed in repair including waste copling; bedding in cement mortar on to dwarf wall or including fixing cantilever brackets and connecting union to pipe, overall size 915x460mm bowl size 410mm x 330mm x 160mm complete all as specified and directed. 28 S&F in repair waste Coupling Suitable for Existing WHB/Sink all as specified 29 S & F in repairs waste pipe suitablefor Existing WHB/Sink/Urinal etc. all as specified 30 Repair to stop leaking of PTMT Bib tap/ Pillar tap/Stop cock by suitable jumperwasherand etc, completeall as specified 31 Repair to stop leaking of CP Brass Bib tap/ Pillar tap/Stop cock/wall mixer/WHB Mixer by suitable spindleand etc, completeall as specified 32 S&F in repairsfor 15 mm bore bib taps ofPTMT any colourhigh pressure screwed for iron pipe and fixed(Minimum weight 15mm-90 gms) 33 S&F in repair Bib taps cast copper alloy chromium plated with crutch or butterfly handle screwed down, screwed for iron pipe or for brass ferrule 15mm bore, complete all as specified and directed. 34 S&F in repair pillar tap, cast copper alloy, with capstan heads, 15mm bore dia of pipe chromium plated screwed down high pressure with long screwed shanks and fly nuts screwed for iron pipe complete all as specified and directed 35 S&F in repair PVC connection, 60cm long, 15mm in size with PTMT nust and PVC washers at both ends complete all as specified 36 S&F in repair 15mm Angle/stop/gate valves, fancy type chromium plated, screwed down, high pressure with crutch or butter fly handlescrewed at two right angles endsfor both iron pipe incl necessary cement work and making the surface good complete all as specified 37 S&F in repair stop/gate valve,15 mm cast copper alloy chromium plated fancy type with long shank & cup (concealed type) with capstan heads, screwed down, high pressure, with crutch or butterfly handle screwed for 15mm bore iron fixed complete 38 S&F in repair brass chromium plated shower rose of 125mm size, with or without swivel joints includingfixing to GI pipecomplete all as specified 39 M&L for of Brass CP wall mixer for mixing hot & cold water (as per sample) screwed down for15mm bore dia of pipe & 450mm long iron pipe and fixed cast copper alloy, with capstan heads, chromium plated, screwed down high pressure, with or without lettered Hot or Cold with long screwed shanks and fly-nuts, screwed for iron pipe and fixed complete all as specified and directed. 40 S&F in repair 3-in-1 wall mixture with telephonic shower rose (as per sample) 125 mm size Brass CP mixer for mising hot & cold water screwed for iron pipe of size 15 mm bore pipe, cast copper alloy chromium platedcomplete all as specified and directed. 41 M&L for of Brass CP suitable for sink centre hole basis mixer for mixing hot & cold water (as per sample) screwed down for15mm bore dia of pipe & 450mm long iron pipe and fixed cast copper alloy, with capstan heads, chromium plated, screwed down high pressure, with or without lettered Hot or Cold with long screwed shanks and fly-nuts, screwed for iron pipe and fixed complete all as specified and directed. 42 S&F in repair brass spindle for wall mixure/ WHB mixure etc complete all as specified & directed by Engineer-in-Charge. 43 S&F in repair stainless steel tubular towel rail20mm dia , D type, 60cm longbetween flanges complete all as specified 44 S&F in repair Soap dish stainless steel chromium plated fixed with brass screws andrawl plug complete all as specified . 45 S & F in repair for 600 mm X450 mmlooking mirror of any size 5.5mm thick with aluminium frame selected quality mounted on 6mm thickcommercial ply wood and fixed to woodenplugs with chromium plated brass screw and cup washer complete all as specified 46 S&F in repair grating doom 125mm dia with waste hole of steel fixed on floor/nahani trap with cement mortar, complete all as specified. 47 S&F in repair stainless steel waste coupling for S.S Sink 100 mmdia set with rubber washer plug etc complete 48 S&F in repair sheet glass shelf assembly consisting of 5.5 mm thick sheet glass shelf 12 cm wide with chromium plated bracket guard and railing 60 cm long, complete all as specified. 49 S&F in repair stainless steel kitchen plate rack of size 750 x 900 mm not less than 1mm thick sheet thickness of approved make fixed with mild steel screw complete all as specified and directed. 50 S & F in repair sheet glass shelf assembly consisting of 5.5mm thick sheet glass shelf 12 cm wide with chromium plated bracket guard and railing 60cm long complete all as specified and directed. 51 S&F stainless steel kitchen plate rack of size 750 x 900 mm of approved make fixed with mild steel screw complete all as specified and directed 52 S&F in repair glass shelf assembly consisting of 5.5mm thick sheet glass 12cm wide (as per sample) with chromium plated brackets double guard and railing 45cm long, complete all as specified and directed. 53 S&F stainless steel peg set of 06 Nos of approved make fixed with mild steel screw complete all as specified and directed. 54 Taking down eaves gutters and rainwater pipes (any size or pattern), including all fitting, head, shoes, bend, swan-nacks etc., including cleaning or refixing and removal complete all as specified & directed. 55 S&F for 110mm bore PVC (SWR) pipes single socketed, in any length with rubber ring joints, laid in trenches or in floors including packing under, and haunching against thesides of pipes after they are laid and tested; in complete all as specified & directed. 56 S&F for 75mm bore PVC (SWR) pipes single socketed, in any length with rubber ring joints, laid in trenches or in floors complete all as specified & directed. 57 S&F PVC (SWR) 110mm bore reducers, complete all as specified and directed. 58 S&F PVC (SWR) 110mm bore bends any radius, complete all as specified and directed. 59 S&F PVC (SWR) 75mm bore bends any radius, complete all as specified and directed. 60 S&F PVC (SWR) branch piece, double (double Y), equal or unequal cast iron branch pieces, or inverted (spigot or socket type), or with parallel branches fitted with oval access doors of 75mm bore dia complete, ISI marked, fixed in repairs, complete all as specified and directed. 61 S&FPVC (SWR) 75mm bore vent cowl complete all as specified and directed. 62 S&FPVC (SWR) 110mm bore vent cowl complete all as specified and directed. 63 M&LCI floor trap with grating including grating, jointing to waste pipe, fixed in cement concerte type B1(1:2:4), dia of out let 110mm complete all as specified. 64 M&LCI floor trap with grating including grating, jointing to waste pipe, fixed in cement concerte type B1(1:2:4), dia of out let 75mm complete all as specified. 65 Cleaning of floor trap and applying of cement around the floor trap with sealantcompound for arrestingthe seepage all as specified and directed by Engr-in-Charge. 66 Repair ofleakage of Small fittings galvanized iron medium grade such as socket, elbow, nipple, for 15mm bore pipe complete all as specified. 67 Repair of leakage of Small fittings galvanized iron medium grade such as socket, elbow, nipple, for 20mm bore pipe complete all as specified. 68 S&F in repair health foucet hand shower of min wt of 280 gms (as per sample) including8mm dia 1m long flexible hook and wall hook complete all as specified and directed. 69 S&F in repairs cabinet PVC size 510 x 490 x 100 mm (as per sample) with looking mirror full openable doorcomplete all as specified & directed. 70 Taking down shutters of any description exc 1 Sqm but n.exc 2 Sqm each complete all as specified and directed. 71 Easing of window shutters/CB (One unit shall comprise of one complete window/CB/Showcase irrespective of number of leaves) but not exceeding 1 sqm each to ensure smooth closing/opening including tightening of hinges, adjustement of tower bolts, sliding bolt and handles etc complete all as specified. 72 Easing of window shutters/CB (One unit shall comprise of one complete window/CB/Showcase irrespective of number of leaves) but exceeding 1 sqm each and not exceeding 2 Sqm to ensure smooth closing/opening including tightening of hinges, adjustement of tower bolts, sliding bolt and handles etc complete all as specified. 73 Taking down shutters of any description exc 1 Sqm but n.exc 2 Sqm each and refixing in same opening safely (incl minor repairs)complete all as specified and directed. 74 S&F 30mm thick, flush shutter solid core construction with board core and plywood face panels commercial type on both side complete to fitted to chowkhats all as specified and directed. 75 S&F in repair factory made 17-18mm thick WPC (wood plastic composit boards) sheet one side prelam sheet and other side wood nature colour for cupboard shutter of density 600 kg/cm3with 100% termite/water proof, fire rertradent, Eco friendly and finish at all edges at level for making edges lippingusing binding tape etc as in Kitchen cupboard, Cabinet etc complete all as specified /Manufacturers specification and directed 76 Supply only 100 mmMS butt hinges, medium weight cold rolled fixed with screws or welded on wooden or steel frame complete all as specified. 77 Supply only Aluminium alloy, anodised, sliding door bolt 300mm long, with hasp, staple (bolt type) and fixing clips of sheet, cast or extruded sections and fixing bolts & sliding bolts of extruded sections or cast aluminium alloy, complete all as specified. 78 Supply only aluminium anodised barrel tower bolt 200 mmcomplete all as specified 79 Supply only 150mm Extruded aluminium alloy handles, fabricated type, anodisedcomplete all as specified 80 Supply only Aluminium anodised, barrel tower bolts 150 mm long, complete all as specified 81 Supply only 125mm Extruded aluminium alloy handles, fabricated type, anodisedcomplete all as specified 82 Supply only300 mm MS ordinary rat tail rod pattern springs incl roller and roller plate complete (Helical door spring) Make Ritz or equivalent as approved welded to steel chowkets . 83 Supply only 100 mm Hasp and staple, safety type, aluminium anodised hinge pin including bolt to hinge plate and fixed with screws 84 S& F Magnetic catcherand striking plate incl letting in (as per sample) fixed with Nut and boltcomplete all as specified and directed. 85 S&F in repair20mm bore stainless steel, single curtain rod (walls thickness not less than 1mm) including fancy type both sides brackets, fenials etc (as per sample) suitable for single curtain rod complete all as specified and directed. 86 S&F continous (piano) hinges in repairs, mild steel , bright finish or electrogalvanised with width of flap 30mm complete all as specified. 87 Hacking out old broken glass ( any thickness , size, quality, or description) from wooden / steel frame glazed with putty or fixed with beads, rubbish off the premises complete all as specified and directed. 88 M&L for 3 mm thick plain glass ordinary quality and fixing and glazing with oil putty/nails wire in wooden/steel frame complete all as specified and directed 89 S&F 3mm thick frosted/pin head glass ordinary quality and glazing with oil putty or fixed with bead/glazing pins in squares not exc 0.50 Sqm in each pane complete all as specified and directed. 90 S&F in repair Stainless steel wire cloth 0.36 mm nominal dia of wire and average width of aperture1.40 mm fixed with tinned tacks, or galvanized wire staples complete all as specified & directed. 91 S&F in repair Aluminium (extruded section)door closerhydraulicallyregulateddesignation No-3 , universal type , suitable foor doorshuttersof 851 to 1200mm in widthand ofweightbetween61 to 80 kg complete all as specified and directed. 92 M&L for repair to old steel window exc 1 but n.exc 1.50 sqm including replacement of unserviceable/ damagedhinges, all handles, necessarywelding to shutters and chowkhat for making window in serviceable condition, all members grinding to smooth surface and applying two coat of syntheric enamel paint complete all as specified and directed. 93 M&L for repair to old steel window exc 1.50 but n.exc 4.00 sqm including replacement of unserviceable/ damagedhinges, all handles, necessarywelding to shutters and chowkhat for making window in serviceable condition, all members grinding to smooth surface and applying two coat of syntheric enamel paint complete all as specified and directed. 94 S&F in repair floor door stopper of aluminium alloy body and tongue, anodised, with hard drawn steel spring, fixed in floor Overall length of cover plate 150mm, fixed in floor complete all as specified & directed. 95 S&F in repair rubber door seal 32mm wide and 900 mm long with Aluminiumstrip of size 19mm wide fixed with machine steel screw with washer, complete all as specified and directed. 96 Taking down cement plaster on brick walls or stone walls of any description etc including raking out joints, hacking for key, scrubbing down with water etc, rubbish off the premises complete all as specified and directed. 97 M&L10mm thick rendering in cement mortar 1:6 on fair faces of brick work surace rendering is to be even and smooth with out using extra cenent complete all as specified and directed 98 M&L15mm thick rendering in cement mortar 1:4 on fair faces of brick work surace rendering is to be even and smooth with out using extra cenent complete all as specified and directed 99 M&L for plastering 10 mm thick in CM 1:3 in fascia / edging / ceiling of Chajjas,roof projections etc, making the edges in line, in true shape and finishing the surface without using extra cement complete all as specified and directed. 100 M&Lfor 20 mm thick plaster (1:3) forrepairing ofprojections, chajjas , roofs, facia etc. in patches not exceeding 3 Sqm in each patch and by necessary preparation i.e. scrapping, cutting, chiseling, derusting and cleaning exposed reinforcement, sufaces of damaged, loose RCC surfaces and applying one coat of cement slurry and filling the surfaces with cement concrete (1:1.5:3) using 12.5mm graded crushed stone aggregate and reinforced withwelded mesh of weightexc 2kg per sqmtrbut n.exc 3kg/sqm with or without facia and finished with cement sand mortar (1:3) using coarse sand in patches are n.exc 70mm including applying two coats of finishes to match with the existing surfaces in at any height complete all as specified. Note:- Cost of formwork and welded mesh shall be deemed to be included in unit rate quoted by the contractor. 101 Demolition of brick work or stone masonay built in cement mortar including all quoins, arches, pillars etc but excluding ashlar facings, dressed stonework and precast concrete articles and removal of debris/rubbish off the premises etc complete all as specified and directed. 102 M&L for Brick work with fly ash bricks (Old Size bricks), sub classB bricksstraight or curved on plan exc 6 mtr mean radius built in CM 1:6 complete all as specified & directed. 103 M&L for Brick work(except bricks, using old bricks), sub classB bricksstraight or curved on plan exc 6 mtr mean radius built in CM 1:6 complete all as specified & directed. 104 M&L for preparation of new wooden surfaces of any description over 10 cm width or girth and applying two coats of synthetic enamel paint over a coat of pink primer complete all as specified and as directed. 105 M&L for preparation of new steel or iron surfaces of any description over 10 cm width or girth and applying two coats of synthetic enamel paint over a coat of red oxide primercomplete all as specified and as directed. 106 Preparation of new plastered surface of external wall and chajjasand making the surface smooth with sand paper andpriming the surface with alkali resistance primer paintfor external surface, over primed surface applying two coat of cement base paint incl curing complete all as specified & directed. 107 M&L forpreparation of new plastered surface of walls by applying one coat of wall careputty white and making the surface smooth and two coat of distemper oil emulsion over a coat of primer of new surfaces complete all as specified & directed 108 M&L three coats of white wash on surface of wall including preparation of new plastered surface complete all as specified and directed 109 M&L three coats of white wash on surface of ceiling including preparation of new plastered surface complete all as specified and directed 110 M&L for preparation of old wood or wood based surfaces of any description over 10 cm width or girth and applying one coat of synthetic enamelpaint complete all as specified and as directed. 111 M&L for preparation old steel or iron surfaces of any description over 10 cm width or girth and applying one coat of synthetic enamel paint complete all as specified and as directed. 112 M&L for preparation of old surface of walls, brooming down with broom or steel wire brush; scrapping down smoke soot, moulds, mass, efflorescent salts, trading oil and greasy spots etc, applying wall care putty,making the surface even and smooth and applying two coats of oil emulshion distemper complete all as specified & directed. 113 M&L for complete removal of Old existing treatment, including preparation of plaster and unplaster surfaces of wall External wall, Chajja, fascia etc and applying two coat of cement base paint any shade or colour as approved complete all as specified and directed. 114 M&L forpreparation of old plastered surface of walls by washing rubbing, stopping brooming down with steel wire brushing scrapping down smoke roots, moulds salts and trading oil and greasy spots and applying one coat of white wash complete all as specified & directed 115 M&L forpreparation of old plastered surface of walls by washing rubbing, stopping brooming down with steel wire brushing scrapping down smoke roots, moulds salts and trading oil and greasy spots and applying one coat of white wash on ceiling surface complete all as specified & directed. 116 M&L for non skid ceramic coloured tiles 400mm x 400mm and 7 to 8 mm thick area of each tile exceeding 0.18 sqmbut not exceeding 0.38 sqmin skirting/dado or verticle surface etc set and jointed(joint free) in neat cement slurry and pointed in coloured cementover 15mm thick screed bed or bedding layer of mortar in CM 1:4 inculidng taking down plaster, floor hearth or wall tiling and rubish off the premisescomplete all as specified and directed. 117 M&L for glazed ceramic coloured tiles in vertical surface 450x300x7mm set and jointed (joint free) in neat cement slurry and pointed in white or coloured cement to match over 10mm thick screed bed or bedding layer of mortar in CM 1:4 including dismantling floor, hearth or walls tilling and terrazo topping including cement mortar bedding ( but not backing),rubish off the premises complete all as specified and directed. 118 M&L for green marble work 18-20 mm thick (table rubbed and polished) in cooking plateform,window cill, steps, stair case trade & riser etc in cement mortar (1:4), pointed in white cement (1:2) using marble dust with admixture of pigment to match with marble shade ofincluding demolition of old stones/tiles and rubbish off the premises complete all as specified and directed. 119 M&L for Round chamfering to the edgesof marble slabs not exc 15 mm wide complete all as specified and directed. 120 M&L for cutting chases, pinning in brick work,making good to facing where required, pointing in CM 1:3, cutting n.exc. 10cm in girth complete all as specified and directed. 121 Demolition of cement concrete (unreinforced) in ground floor and paving n.exc 15 cm thick (below or above ground level) and removal of rubbish beyond MOD land complete all as specified and directed. 122 M&L forPCC 1:3:6 Type C1 (using 20 mm graded crushedstone aggregate) as in plinth protection and paving 75mm thick laid in slope finished even and fail faces including making joints at every 2.5mand at corner filled with bitumen 85/25 and sand in ration 1:2 weight and complete all as specified and directed 123 M & L Plain cement concrete 1:5:10 type E2 using 40mm graded crushedstone aggregate as in sunken floors portion including demolition of PCC & removal of rubbish complete all as specified and directed. 124 M&L for rendering 15mm thick on brick work or concrete surfaces in CM 1:4 amd including water proofing compound to sunken portion with proper slope towards outside and finishing cement concrete or brick work surface even and smooth using extra cement including application of 90 micron polythene film and applying bitumen coating @ 3.00 Kg/Sqm (WPC shall measured and paid separateley) complete all as specified and directed 125 Supply only liquid water proofing compound all as specified and directed 126 M&L forPCC 1:2:4 type B-0 ( using 12.5mm graded crushedstone aggregate) padding as roof mixed with WPC as per manufacturers instruction, surface finished even and smooth without using extra cement complete all as specified and directed.Note: WPC shall be measured and paid for separately. 127 M&L forPCC 1:2:4 Type B1 (using 20 mm graded crushedstone aggregate) as in cills, steps; seismic and other similar bands, plinth courses, string courses, lacing courses, parapets and railings upto 60 cm in height, benching, copings, kneelers, apex stones, bed plates, kerbs , fillet, gola, water troughs and the like including weathering, slightly rounded or chamfered angles and throating complete all as specified and directed 128 Dewatering and cleaning of septic tank, soakage well of any depth including inlet and outlet chamber and removing sludge silt residue both organic and inorganic including any other type of waste material after plugging of incoming sewage line and removing waste material/ sludge etc to distance n.exec 1000m and burrying in apit all as specified and directed 129 Supply only white cement in 1 Kg pack as approved all as specified and directed 130 Supply only oli putty 131 Supply only M-seal packet (100 gm each) 132 Notes : - Rate quoted in BOQ by contractor in respect of subject workagainst following items shall be inclusive of provision of Making arrangement for establishment of centralized complaint centre for offline complaints as under :- (a)The contractor shall note that contractor or his rep shall report to maint cell (except Sunday and Holiday) dailly to collect the complaints to concerned JE and deposit the same after completion of complaints above items are included the rates above.(b)On both copies of complaint slip, status of the complaint attended shall be endorsed by the complaint/user.One copy to be retained by the complainant and second copy to be with tradesmen for handing over in the complaint centre.Reasons for non attending of complaint etc shall be recorded alongwith estimate of expected time to attend and rectifying the complaint.(c) At the end of each day, summary of complaints shall be prepared and generated indicating No of complaints lodged, attended in time, Reasons for not attending, probable time required for attending the pending complaints etc(d)JE in charge of MES will review the complaints recorded in register and will carry out personal inspectionof complaints attended and its status and will take remedial measures in this regard.(e) AGE shall visit the complaint cell at least twice a week to check the complaints recorded and their remarks accordingly.
