Name of Work: Supply, Installation, Testing, Commissioning & Maintenance of On-Premise PBX Contact Centre Solution.
Sl. No.
Item Description
1
Supply of Hardware, Accesories & Network Monitoring Tool
2
High-end Server
3
Storage
4
KVM Switch
5
OFC Cable 6Core as per attached specficiation
6
12Port Loaded-LIU as per attached specficiation
7
6Port Loaded-LIU as per attached specficiation
8
1G SFP Module as per attached specficiation
9
Layer 3 Network Switch
10
Layer 2Network Switch
11
Next-Generation Firewall
12
Server Rack
13
Network Monitoring System for 3 years subscription
14
PBX Contact Centre Solution
15
Single license for 100 users PBX Contact Centre Solution for 3 year
16
One Time Setup Cost includes integration of CRM, IVRS, QA Module, etc.
17
Installation, Configuration, Testing and Commissioning
18
One-time Cost for Setting up of network connectivity includes supply, installation and commisioning. All type of configuration, training, miscellaneous cost, etc.
19
Project Maintenance Cost
20
Monthly cost for both primary and secondary ILL links(50 MBPS each) from different ISP
21
Monthly Maintenance Cost includes keeping 100% availability of Work Stations,deployment of on-site residential official
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