Selection Of Software Developer Cum Integrator For Developing, Supplying, Integrating, Testing & Commissioning, Implementing And Support Of A Customized Crm Solution That Shall Include A Complaint Handling Module, Centralized Call Management Module, Mobil, thiruvananthapuram-Kerala

Kerala State Electricity Board has published Selection Of Software Developer Cum Integrator For Developing, Supplying, Integrating, Testing & Commissioning, Implementing And Support Of A Customized Crm Solution That Shall Include A Complaint Handling Module, Centralized Call Management Module, Mobil. Submission Date for this Tender is 28-10-2024. Miscellaneous Fasteners Tenders in thiruvananthapuram Kerala. Bidders can get complete Tender details and download the document.

Tender Notice

TDR

45198146

Tendering Authority

Tender Brief

Corrigendum : Selection Of Software Developer Cum Integrator For Developing, Supplying, Integrating, Testing & Commissioning, Implementing And Support Of A Customized Crm Solution That Shall Include A Complaint Handling Module, Centralized Call Management Module, Mobil

Bidding Type

Tender

Competition Type

Indian

State

Kerala

City

Thiruvananthapuram

Last Date of Bid Submission

28-10-2024

Tender Details

Selection of software Developer cum Integrator for developing, Supplying, Integrating, Testing & Commissioning, Implementing and Support of a customized CRM solution that shall include a complaint handling module, centralized call management module, mobile app for both consumers and field staff with all the advanced features like AI powered chat-bot, voice-bot, mail-bot, etc to be operated as “on premises” with the integration of existing in house softwareat KSEBl

Corrigendum Details

Sr No	CorrigendumDate	Corrigendum	CorrigendumType	NewSubmissionDate
1	10-10-2024	Corrigendum No. 2	Terms and Conditions	21-10-2024
2	18-09-2024	Corrigendum 1	Other	21-10-2024
3	19-10-2024	Corrigendum 3 - Date Extension	Date	28-10-2024
4	23-10-2024	Corrigendum 4	Other	28-10-2024

Key Value

Document Fees

INR 11800 /-

EMD

INR 500000.0 /-

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Tender Value

Refer document

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Selection Of Software Developer Cum Integrator For Developing, Supplying, Integrating, Testing & Commissioning, Implementing And Support Of A Customized Crm Solution That Shall Include A Complaint Handling Module, Centralized Call Management Module, Mobil, thiruvananthapuram-Kerala

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Selection Of Software Developer Cum Integrator For Developing, Supplying, Integrating, Testing & Commissioning, Implementing And Support Of A Customized Crm Solution That Shall Include A Complaint Handling Module, Centralized Call Management Module, Mobil, thiruvananthapuram-Kerala

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