Brihan Mumbai Electric Supply And Transport Undertaking has published Tender For Selection Of System Integrator (Si) For Supply, Installation, Commissioning, Implementation And Support For It Applications And Infrastructure For Best. Submission Date for this Tender is 22-05-2023. Mounting Hardware Tenders in mumbai Maharashtra. Bidders can get complete Tender details and download the document.
| Sr No | CorrigendumDate | Corrignedum | CorrigendumType | NewSubmissionDate |
| 1 | 03-Jan-2023 | Price Breakup Corrigendum | Other | 09-01-2023 |
| 2 | 03-Jan-2023 | Technical Corrrigendum | Other | 09-01-2023 |
| 3 | 10-Jan-2023 | Postponement of Tender_V | Date | 23-01-2023 |
| 4 | 24-Jan-2023 | Postponement of Tender VI | Date | 06-02-2023 |
| 5 | 03-Feb-2023 | Postponemnet of Tender VII | Date | 10-02-2023 |
| 6 | 13-Feb-2023 | Postponement of Tender_VIII | Date | 20-02-2023 |
| 7 | 21-Feb-2023 | postponement of tender | Date | 10-03-2023 |
| 8 | 13-Mar-2023 | Postponement of Tender_IX | Date | 24-03-2023 |
| 9 | 27-Mar-2023 | Postponement of Tender_X | Date | 10-04-2023 |
| 10 | 29-Mar-2023 | Corrigendum_AA_BB | Other | 10-04-2023 |
| 11 | 03-Apr-2023 | Corrigendum_XI | Other | 10-04-2023 |
| 12 | 11-Apr-2023 | Postponement of Tender-XII | Date | 24-04-2023 |
| 13 | 17-Apr-2023 | Corrigendum_17042023 | Other | 24-04-2023 |
| 14 | 25-Apr-2023 | Postponement of Tender | Date | 02-05-2023 |
| 15 | 27-Apr-2023 | Corrigendum_VIX | Date | 06-05-2023 |
| 16 | 08-May-2023 | Postponment of Tender_XV | Date | 15-05-2023 |
| 17 | 15-May-2023 | Postponement of Tender_XVI | Date | 22-05-2023 |
| Sl. No. | Item Description |
| 1 | Part (A) ERP and MBC System Licenses |
| 2 | Full Use - ERP Application Users |
| 3 | Self Service Users |
| 4 | Payroll User"s Employee |
| 5 | Billing Module, Meter Mgmt., Revenue Mgmt. and Customer Services with Smart Meter data processing for revenue realisation in the ERP (MBC) |
| 6 | License fee for Asset Maintenance Solutions |
| 7 | License for other system integration with ERP |
| 8 | License fee for ERP developers |
| 9 | Unified Consumer Self Sevice Portal with chatbot and mobile adoptable (Consumer Portal Application including inbuilt Analytice) |
| 10 | Document Management System |
| 11 | Business Intelligence & warehousing with Advanced Consumer Analytics modles (Reporting and Dashboarding Management) |
| 12 | Call Centre Application |
| 13 | Consumer Relarionship Management |
| 14 | Database as per application solutions |
| 15 | Digital Signature and deployment for all desired Utility Purchaser Users |
| 16 | Implementation and integrationof Metering, Billing and Collection (MBC) System. Core electrical Utility Solutions Lake/Business Warehouse/Analytics, and other Utility solutions |
| 17 | Installation and Administration activitesfor complete implementation and support activities for ERP |
| 18 | AMC of the Software (5 Years) |
| 19 | Part (E) Complete Setup of world class customer call centre along with all desired solutions |
| 20 | Automatic Call Distributor |
| 21 | Router (with HA)for routing the calls to call centre and PRI lines |
| 22 | Customer Call Centre Seating with workstations including UPS |
| 23 | Call Recording Software |
| 24 | Customer Relation Management Software |
| 25 | Computer Telephony Integration Software |
| 26 | Interactive Voice Response Software |
| 27 | Softphone Software |
| 28 | Headsets (with Noise cancellation) |
| 29 | Toll-free number (one time) |
| 30 | Network LaserJet (B/W) Printers |
| 31 | Hardware Server for Application and Database |
| 32 | Local Area Network (LAN) connectivity |
| 33 | LAN Switches (HA) Level -II |
| 34 | Router for MPLS/ VPN Network |
| 35 | UPS & Battery System (2/5 kVA UPS) |
| 36 | IDF/MDF Floor Mount Racks |
| 37 | (CCC) Additional Items/Material if any |
| 38 | IVR (Intelligent Voice Recognition) |
| 39 | 7 No PRI Lines with MuX – With Minimum 30 Channels. |
| 40 | AMC/FMS for 5 Years |
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