Annual Maintenance Contract Amc Of It Components For The Period 19-01-2022 To 18-01-2024 I Desktop (at RHQ NR1 faridabad) 1 HCL-Infiniti L A330 pro(Core 2 duo PCs with TFT Monitors) 2 HCL-INFINITI PRO BL 1300(Core 2 duo PCs with TFT Monitors) 3 DELL-Optiplex 780(Core 2 duo PCs with TFT Monitors) 4 ACER-Veriton(Core 2 duo PCs with TFT Monitors) 5 DELL-Optiplex 990(Core i5 PCs with TFT Monitors) 6 HP Elite 8300SFF ( Core i7 with TFT) 7 HP Elite 8300MT ( Core i7 with TFT) 8 HP Elite Desk 800G1 ( Core i7 with TFT) 9 Dell- Optiplex 7020 ( Core i7 with TFT) 10 Dell- Optiplex 9010 (Core I5 with TFT) 11 Acer Veriton M200 Q87 (Core I5 with TFT) 12 Dell- Optiplex 3240 (i7 ALL IN ONE PC) 13 HP- Micro 406 (Core I5 with TFT) 14 HP-HP PRO 1-400 G4 (i5 All in one PCs)** 15 HP PRO 400-G5 (i5 All in one PCs)** 16 Dell OPTIPLEX 7760 (i7 All in one PCs)** 17 Acer Veriton M200-G41 (core 2 duo PCs with TFT) 18 HP Pro 3090 MT (core 2 duo PCs with TFT) 19 Acer Veriton M4660G (i5 PCs with TFT) 20 HP-Compaq (core 2 duo PCs with TFT) 21 HP 510-P053IN 22 Acer Veriton M200 Q77 (Core I5 with TFT) II Laptop (at RHQ NR1 faridabad ) 1 Acer P246M 2 HP Probook 4430S III Printers & Scanner (at RHQ NR1 faridabad) 1 HP Color Laser jet CP 2025 2 HP Color Laserjet CM 1415 MFP 3 Canon D1150 MFP 4 HP COLOR LASERJET CP1215 5 HP LASERJET 1020 6 HP LASERJET P 3015DN 7 HP LASERJET P1108 8 HP LASERJET P1606dn 9 HP LASERJET P2015DN 10 HP 400 MFP M425DN 11 HP MFP M630 12 HP Laserjet Pro 700 MFP M725dn 13 HP Color MFP M775 14 HP Color MFP M575 15 HP LaserJet MFP M177 16 HP Laserjet Pro MFP 427FDN 17 HP COLOR Laserjet 570MFP 18 HP Color LaseJet 577** 19 HP Color LaseJet 181fw 20 HP LaseJet M401n 21 HP LaseJet M527dn** 22 Samsung 2581N 23 HP LJ M1213 MFP 24 HP LJ pro 203DW 25 Kyocera M2640idw** 26 HP color M479DW 27 Xerox Versalink C7030** IV.a Servers, Routers, Firewall & Switches (at RHQ NR1 faridabad) 1 HP-Proliant DL360** 2 Motadata NMS (Network Management Server)** 3 24 online SMS 200ix** 4 HP Store Easy 1660 NAS** 5 WiFi Controller Ruckus SZ 100** 6 WiFi Access Points Ruckus R 310** 7 Sophos Xg 135 UTM** 8 Juniper QFX 5100-24 port Layer 3 Switch** 9 Juniper EX 3300-24T - 24 port Layer 2 switch** 10 Juniper EX 3300-24P - 24 port POE Layer 2 switch** 11 Juniper SRX 340, Router** 12 Aten CS1708A** 13 Ruckus ICX 7150-48 14 Cisco 2969CG-8 V.b Networking (at RHQ NR1 faridabad) 1 Complete Network including UTP cabling, backbone cabling (UTP & fiber) , I/Os, jackpanels, Patch chords etc.,** V.c Call Management System (at RHQ NR1 faridabad) 1 Installation, configuration and service support of Open-Source CMS system complete in all respect V.d Operational Services (at RHQ NR1 faridabad) Description 1 Providing services for Conducting day to day Video conferencing sessions in coordination with Remote site along with maintenance of various system monitoring records through minimum 01 no. dedicated Resident Engineer (Level-I) CCNA certified, Networking specialist at Faridabad Location 2 Providing services for Hardware & software service support to the end User and assistance for operation of Projectors, Video Conferencing, Audio conferencing equipments during conferences, seminars, meetings through minimum 01 nos dedicated Resident Engineer (Level-I) CCNA certified, Networking specialist at Faridabad Location 3 Providing services for Hardware & software service support to the end User and assistance for operation of Color Printers, Mono Printers, MFP, Scanners etc. through minimum 01 nos dedicated Resident Printer Engineer. at Faridabad Location 4 Providing services for IT Helpdesk Management, by attending online , Text, Mail or telephonic calls. assigning calls to Level-I & Level-II executives. co-ordination with All OEMs for call logging and follow up, and other documentation or paper work related to IT AMC through dedicated Resident Helpdesk Executive (Level-I) at Faridabad Location 5 Providing services for Handling , plugging, unplugging PCs, Printers and other IT devices, cleaning of server room & IT equipments on regular basis. though minimum 01 no. dedicated Helper, at Faridabad Location 6 Providing services for resolving the issues related to servers and networks and Configuration and maintenance of enterprise firewall and handling appliances like Proxy server, Antivirus server etc though minimum 01 no. dedicated Resident Engineer (Level-II) CCNA, Server & Networking specialist at Faridabad Location Desktop (at RHQ Katwaria Sarai) 1 HCL-INFINITI PRO BL 1300(Core 2 duo PCs with TFT Monitors) 2 Dell Optiplex 755 MT (Core 2 duo PCs with TFT Monitors) 3 DELL-Optiplex 780(Core 2 duo PCs with TFT Monitors) 4 ACER-Veriton M200(Core 2 duo PCs with TFT Monitors) 5 HP 7900 (Core 2 duo PCs with TFT Monitors) 6 DELL-Optiplex 990(Core i5 PCs with TFT Monitors) 7 Dell- Optiplex 9010 (Core I5 with TFT) 8 Acer Veriton M200 Q87 (Core I5 with TFT) 9 Acer Veriton M4660G 10 HP-HP PRO 1-400 G4 (i5 All in one PCs)** 11 HP PRO 400-G5 (i5 All in one PCs)** 12 Apple iMac Laptop (at RHQ NR1 Delhi ) 1 Dell Latitude E5410 (Intel i5) 2 HP Pavalion Notebook (Intel i7) Printers & Scanner (at RHQ NR1 Katwaria Sarai New Delhi) 1 HP Color Laserjet CM 1415 MFP 2 HP LASERJET 1020 3 HP LASERJET P 3015DN 4 HP 400 MFP M425DN 5 HP Laserjet Pro MFP 427FDN 6 HP CM1312 MFP 7 Kyocera Taskalfa 5003i MFP** 8 Samsung ML 2581N IV.a Servers, Routers, Firewall & Switches (at RHQ NR1 Katwaria Sarai New Delhi) 1 24 port Layer 2 Cisco Switch Catalyst 3550 2 24 ports Layer 2 Cisco Switch Catalyst 3500XL 3 48 ports Layer 2 Cisco Switch Catalyst 3500XL 4 24 port Layer 2 Cisco Switch 2960 X series 5 08 port Layer 2 Cisco Switch 2960 S series 6 24 port Layer 2 Cisco Switch 2960 series 7 Layer 3 Cisco 3750 Switch-24 ports 8 Lenovo EMC PX-12-400R NAS 9 Lenovo EMC PX-12-400R NAS at Kankroli S/S 10 Cisco ASA 5520 firewall 11 HP A MSR 50-40 Router 12 CISCO 2900 series Router 13 Ruckus ICX 7150- 48 port Switch 14 Ruckus ZoneDirector 1200 Wi-Fi Controller 15 Ruckus R500 Access Point 16 Ruckus R700 Access Point 17 Ruckus 7055 Access Point 18 Dlink DGS-1210-10P POE Switch V.b Networking (at RHQ NR1 Katwaria sarai New Delhi) 1 Complete Network including UTP cabling, backbone cabling (UTP & fiber) , I/Os, jackpanels, Patch chords etc., V.c Call Management System (at RHQ NR1 Katwaria 1 Installation, configuration and service support of Open-Source CMS system complete in all respect V.d Operational Services (at RHQ NR1 Katwaria Description 1 Providing services for Conducting day to day Video conferencing sessions in coordination with Remote site along with maintenance of various system monitoring records through minimum 01 no. dedicated Resident Engineer (Level-I) CCNA certified, Networking specialist at New Delhi Location 2 Providing services for IT Helpdesk Management, by attending online , Text, Mail or telephonic calls. assigning calls to Level-I & Level-II executives. co-ordination with All OEMs for call logging and follow up, and other documentation or paper work related to IT AMC through dedicated Resident Helpdesk Executive (Level-I) at New Delhi Location 3 Providing services for resolving the issues related to servers and networks and Configuration and maintenance of enterprise firewall and handling appliances like Proxy server, Antivirus server etc though minimum 01 no. dedicated Resident Engineer (Level-II) CCNA, Server & Networking specialist at New Delhi Location
