Up Gradation Of Existing Call Manager With Additional Features Of Contact Centre And Infrastructural Development In Paschim Bangla Society For Skill Development At Karigori Bhaban , 30 Channel Pri Based Call Routing Of Call Center In Existing Openscape Business X8 System , Contact Centre Solution With Below Following Features ( Telesoft / Genesys / C-Zentrix Or Equivalent ) With 3 Years Warranty , Soft Phones For Users With 3 Years Warranty , Headsets With 3 Years Warranty ( Jabra , Plantonics , Zebronics Or Equivalent ) , Telephony Server ( Processor Intel Xeon 4215 R Processor Or Equivalent , Ram Atleast 1X 16 Gb , Hdd With 2X 1Tb Hdd , Raid Controller , Power Supply 2X 500W , 1G X 4Nic , Os Microsoft Windows Server 2019 ( 16-Core ) Standard Reseller Option Kit English Sw ) With 3 Years Warranty ( Hp , Dell Or Equivalent ) , Application Server ( Processor Intel Xeon 4215 R Processor Or Equivalent , Ram Atleast 1X 8 Gb , Hdd With 1X 1Tb Hdd , Raid Controller , Power Supply 2X 500W , 1G X 4Nic ) With Os Microsoft Windows Server 2019 ( 16-Core ) Standard Reseller Option Kit English Sw With 3 Years Warranty ( Hp , Dell Or Equivalent ) , Database Application Built Up With Integration With Contact Centre Solution With 3 Years Warranty , One Month Training , Agent Pc With Windows 10 Pro ( Intel Core I5 7Th Generation , 8 Gb Ram , 1 Tb Hdd , Lan ( 10 / 100 / 1000 ) , Wifi , 18 . 5 Tft Monitor , Windows 10 Professional Preloaded ) With 3 Years Onsite Warranty . ( Hp , Dell Or Equivalent ) , Supervisor Pc With Windows 10 Pro ( Intel Core I7 9Th Generation , 16 Gb Ram , 1 Tb Hdd , Lan ( 10 / 100 / 1000 ) , Wifi , 18 . 5 Tft Monitor , Windows 10 Professional Preloaded ) With 3 Years Warranty ( Hp , Dell Or Equivalent ) , Vpn Gateway Device For Remote Users Access With 3 Years Warranty ( Sonicwall Or Equivalent ) , 24 Port Poe Fully Managed Switch Layer 2 Switch With 24 Port Gige , 4 X 1G Sfp , With Indian Power Cord , Switch Fixing Accessories , Console Cable ( Hp , Cisco Or Equivalent ) , Warranty For Switch: 8X5xnbdx3 Years On-Site Comprehensive Warranty . , Supply Of Cat6 Cable ( Commscope , Belden Or Equivalent ) With 3 Years Warranty , 24 Port Loaded Patch Panel ( Commscope , Belden Or Equivalent ) With 3 Years Warranty , Single Port Faceplate And Keystone With 3 Years Warranty , Back Box With 3 Years Warranty , 2 Mtr Patch Cord ( Commscope , Belden Or Equivalent ) With 3 Years Warranty , 1 Mtr Patch Cord ( Commscope , Belden Or Equivalent ) With 3 Years Warranty , 2Mp Camera With 3 Years Warranty , 4 Channel Nvr With 3 Years Warranty , Hdd 4Tb ( 3 Years Warranty ) , Display For Cctv 32 Inch With 3 Years Warranty ( Samsung , Lg Or Equivalent ) , Cat 6 Cable Laying With Pvc Conduit With 3 Years Warranty , 42 U Smart Rack With 10Kva Ups , Precision Air Conditioning , Access Control , Monitoring For Room Temperature And Humidity ( Vertiv , Apc Or Equivalent ) With 3 Years Warranty , 2 Ton Split Air Conditioner 3 Star ( Blue Star / Carrier / Equivalent ) With 3 Years Warranty ( Samsung , Hitachi , Or Equivalent ) , 1 . 5Ton Split Air Conditioner 3 Star With Timer For Server Room & Nic Room With 3 Years Warranty ( Samsung , Hitachi , Or Equivalent ) , Nverter Power Supply -Exide 1500Va With Exide Tubular Battery Or Equivalent With 4Hr Back Up With 3 Years Warranty , Fabrication And Fixing Of Computer Table 19 Mm Waterproof Ply With Mat Finish Sunmica Including Provision Of Keyboard 7 Drawer . ( Size: W 48 Depth 24 X H 30 ) . ( Century / Greenply Or Equivalent ) ( Measurement Is Based On The Finished Are Of Top Surface And Length Wise Vertical Surface Area ) For 31 Agents With 3 Years Warranty , File Cabinet With 19Mm Waterproof Ply , Sunmica &Necessary Accessories . ( W 2 . 6 X H 2 ) For 31 Agents ( Century / Greenply Or Equivalent ) With 3 Years Warranty , For Chair Material Of Faux Leather , Textile , Abs , Mesh , Steel , Colour Black . ( Size: L 58 X W 58 X H 28 With 3 Years Warranty , Providing Wiring To 16 Amps Socket-Outlets , Using Frls Cu Flexible Wires Drawn In Pvc Conduit Pipe & Each Point To Be Completed With 3 No . 16A + 4 No . 16A Flush Mounting Switch Socket-Outlets Housed In A Flush ( Havells / Anchor Or Equivalent ) With 3 Years Warranty , Surface / Suspension Mount 20W Led Light ( Philips , Havells Or Equivalent ) With 3 Years Warranty , 8Way Mcb Db Box With Suitable Rating Mcb For Ups & Raw Db With 3 Years Warranty , Providing Wiring To 16 Amps Socket-Outlets , Using Frls Cu Flexible Wires Drawn In Pvc Conduit Pipe & Each Point To Be Completed With 2 No . 16A + 2 No . 16A Flush Mounting Switch Socket-Outlets Housed In A Flush ( Havells / Anchor ) For Addl . Equipments Like Printer / Scanner / Others Equipment ) With 3 Years Warranty , 48 Celling Fan ( Havells / Crompton / Orient / Equivalent ) With 3 Years Warranty , Server Room Partition With Gate With 3 Years Warranty , Server Room & Nic Room False Ceiling With 3 Years Warranty , Floor Entry Half Partition With Gate With 3 Years Warranty , Window Curtain With 3 Years Warranty , Nic Room Partition With Gate With 3 Years Warranty , Painting Of Room Including Wall Putty With 3 Years Warranty , 100 A 3 Phase Main Switch ( Havells / Legrand / Equivalent ) With 3 Years Warranty , 100 A 3 Phase Bus Bar ( Havells / Legrand / Equivalent ) With 3 Years Warranty , Vitrified Tiles ( Kajaria / Johnson / Nitco / Equivalent ) , Additional 2 Years Warranty ( All Items , Hardware , Software , Networking , Licenses , Civil , Electrical , Furniture Etc . )
