bids are invited for 1 supply of hard turrets with 2 handsets 2 supply of soft turrets for bcp site 3 supply of ip phones 4 supply of turret applications in active-active ha mode 5 supply of ip telephony solution in active-active ha mode 6 supply of pri gateways to support 2 pri at primary site 7 supply of analog trunk gateways to support 8 trunk ports at primary site 8 supply of pri gateways to support 1 pri at bcp/dr site 9 supply of voice recording solution in active-active ha mode for turret application to comply with functional and technical requirement of primary and bcp site 10 supply of voice recording solution for ip phones to comply with functional and technical requirement 11 supply of all required servers with os other than windows os licenses , database, applications etc. for entire solution with 5 years warranty * 12 supply of 50 tb or higher san / nas storage for archival of recorded calls for 8 years at primary site-2 13 supply of 50tb or higher san / nas storage for archival of recorded calls for 8 years at dr site 14 any other hardware / software required to meet technical & functional requirement with 5 years warranty 15 cost towards installation, commissioning, implementation, integration, migration etc. 16 certified onsite engineer to provide l1 support to proposed turret & recording solution 17 migration of voice recordings from existing nice ntr voice recording solution to proposed voice recording 18 4th year comprehensive maintenance contract along with back-to-back oem support for entire solution 19 5th year comprehensive maintenance contract along with back-to-back oem support for entire solution total quantity : 19