tender for request for proposal selection of an it solution provider for design, development, operations and maintenance of an it platform for competency-based assessment; 1 application design and development, customization of modules (till go-live, hyper careperiod) 2 operation & maintenance (up to 5 years) 3 software licenses 4 project management 5 version control system 6 configuration management 7 it service management (itsm) tool for ticketing and issue management 8 bi reporting tool 9 application performance monitoring (apm) 10 performance testing tools 11 or any other licensed product considered in theapplication. 12 security audit (cert-in empaneled agency) & gigw guidelinescompliance certificate 13 help desk support [2-person x 60-man months] 14 rate card for of change requests (in inr per month)