tender for annual maintenance contract of existing application with upgradation and development of new module with one year technical support and biometric machines and associated items for jalkal department, nagar nigam kanpur (u.p), 1 design and development of public grievances management module 2 design and development of rti management module 3 design and development of legal cases management module 4 design and development of water tanker booking module 5 design and development of pension management module 6 design and development of attendance management system using biometric machines 7 payment gateway integration (per payment gateway per bank) 8 charges for sms (@per sms) 9 pos machine integration (per bank) 10 security audit of complete application through cert-in empaneled service provider (half yearly basis) 11 ssl (annually) 12 cloud services for one year (detail mentioned in technical proposal) 13 onsite technical support services (per person per annum) 14 biometric machines and associated items with one year warranty 15 poe based attendance machine with face recognition + emprox smart card + pin and access control 16 wired mesh box for above biometric machine 17 8-port poe switch 2 sfp with min 120w switch 18 24 port utp cat6 patch panel with 8 keystone populated 19 utp cat6 patch card 1m 20 utp cat6 information outlet with surface mount box with shutter 21 utp cat6 cable (305 meter) per box 22 network rack 6u 23 1kva li-ups with 30 min backup 24 installation of biometric devices at each location along with mounting cage 25 data entry of employee and capturing of face image/ fingerprint of each individual employee. (one-time data feeding per employee). at start we will mark 50 data feeding into the system rest shall be marked by the department else additional charges shall be applied on pro-rata basis 26 total 27 updesco margin@10% 28 total cost including updesco margin 29 gst@18% 30 overall cost including taxes (a+b) 31 amc cost 2nd year and onwards: 32 work description 33 <2> 34 amc cost of existing software after upgradation - online water/ sewer tax management system - online water/sewer connection form and jkk website (www.jalkalkanpur.in) - pis and payroll management - role based user management module- development of dashboard and mis report mechanism- upgradation of water/ sewer tax billing application.- upgradation of online application for new water and sewer connections 35 amc of android based mobile application with google services 36 amc of public grievances management module 37 amc of rti management module 38 amc of legal cases management module 39 amc of water tanker booking module 40 amc of pension management module 41 amc of attendance management system using biometric machines 42 charges for sms (@per sms) 43 pos machine integration (per bank) 44 security audit of complete application through cert-in empaneled service provider per annum (twice in a year) 45 ssl (annually) 46 cloud services for one year (detail mentioned in sec- iii (3) scope of work) 47 onsite technical support services (per person per annum) (optional) 48 amc of biometric machines and associated items 49 amc of biometric machines and associated items (mentioned at sr. no. b1 to b11inabove table) after completion of one year warranty (@per annum) 50 total 51 updesco margin@10% 52 total cost including updesco margin 53 gst@18% 54 overall cost including taxes (c+d)