tender for design, development, implementation, operational training and operational support for online fee portal for lucknow university, 1 user management module with role based access system 2 annual charges for compilation of data, in a centralized database, of payments received through online payment gateway of a bank for different services for students and colleges and development of dashboard for viewing the daily, weekly, monthly, quarterly and yearly reports for payment collection on regular basis [per annum] 3 annual charges for downloading settlement data from payment gateway portal of a bank and uploading it on university portal to generate settlement reports on different combinations for each transaction to enable the university authorities to reconcile from bank statement conveniently on regular basis [per annum] 4 web based software application for online request/generation of following documents :• provisional degree certificate • migration certificate • marksheet correction• duplicate marksheet• degree certificate• transcript• answerbook viewing• challenge evaluation• language certificate 5 web based software application for preparing address labels, capturing the speed post number through barcode scanner or by data entry, updation on the web interface for students to view the status of dispatch of his/her requested document. 6 helpdesk (rate per month) 7 installation, implementation and operational training of the software applications developed by other vendors on the cloud infrastructure (source code and knowledge transfer to be done by respective vendor) (result application and tabulation chart application) 8 digital signature api integration/ development for online generation of digitally signed documents of provisional degree certificate and migration certificate [per annum] 9 integration and maintenance of payment gateway for a nationalised bank [per bank/per annum] 10 integration of a service with cm dashboard of up government with secure mis development [per service] 11 integration of a service with integrated services portal of up government [per service] 12 sms charges on per sms basis (one sms will be 160 characters message with spaces in english and 70 characters in hindi unicode) [per sms] 13 security audit of the above applications and integrations [per annum] 14 • cloud infrastructure, on tier iv data center and meity approved, for housing the above application, result data of previous years, digitized tabulation charts of previous years as per the specification mentioned in this proposal• bandwidth charges (3 tb per month)• 5 tb disk space on premium ssds[per month charges] 15 user management module with role based access system [per annum] (amc) 16 annual charges for compilation of data, in a centralized database, of payments received through online payment gateway of a bank for different services for students and colleges and development of dashboard for viewing the daily, weekly, monthly, quarterly and yearly reports for payment collection on regular basis [per annum] (amc) 17 annual charges for downloading settlement data from payment gateway portal of a bank and uploading it on university portal to generate settlement reports on different combinations for each transaction to enable the university authorities to reconcile from bank statement conveniently on regular basis [per annum] (amc) 18 web based software application for online request/generation of following documents :• provisional degree certificate • migration certificate • marksheet correction• duplicate marksheet• degree certificate• transcript• answerbook viewing• challenge evaluation• language certificate[per annum] (amc) 19 web based software application for preparing address labels, capturing the speed post number through barcode scanner or by data entry, updation on the web interface for students to view the status of dispatch of his/her requested document. (amc) 20 helpdesk [rate per month] (amc) 21 amc of the software applications developed by other vendors on the cloud infrastructure (source code and knowledge transfer to be done by respective vendor) (result application and tabulation chart application) (amc) 22 amc of integrated / developed digital signature api management for online generation of digitally signed documents of provisional degree certificate and migration certificate [per annum] 2nd year onward 23 maintenance of payment gateway for a nationalized bank [per bank/per annum] 2nd year onward 24 management of a service with cm dashboard of up government with secure mis development [per service] 2nd year onward 25 management of a service with integrated services portal of up government [per service] 2nd year onward 26 sms charges on per sms basis (one sms will be 160 characters message with spaces in english and 70 characters in hindi unicode) [per sms] 2nd year onward 27 security audit of the above applications and integrations [per annum] 2nd year onward 28 • cloud infrastructure, on tier iv data center and meity approved, for housing the above application, result data of previous years, digitized tabulation charts of previous years as per the specification mentioned in this proposal• bandwidth charges (3 tb per month)• 5 tb disk space on premium ssds[per month] 2nd year onward