annual maintenance for the yr 2020-21 of computers , printers , cctv camera and its peripherals of garrison engineer lalgarh jattan military station , annual maintenance for the yr 2020-21 of computers , printers , cctv camera , epabax and its peripherals of garrison engineer lalgarh jattan military station1 . annual maintenance contract for the yr 2020-21 of the following computers , printers , cctv , camera , epabx for the period of one year from the date mentioned in the job order:- ( a ) monitor , cpu wih all acceseries of computer , total nos of computers-26 nos . ( b ) canon mono chrome laser beam model no 2900 printer- 11 nos . ( c ) hp laser jet p-1505 . - 09 nos . ( d ) brother hl-l2321d- 01 nos . ( e ) multifunctional printer hp m-1005- 03 nos . ( f ) bio matrix thumb impression machine-02 nos . ( g ) cctv camera ( set ) of 08 cameras ( h ) epabx ( set of 24 phones ) , ( j ) water purifier ( 50 ltrs ) -02 nos terms and condition:-for computer , printers & ups amc ( a ) the rates quoted for repairs/maintenance/replacement of part to found defective and printer head is also covered under amc for a period of one year from the date of acceptance/handing over the faulty equipment/commencement of maintenance service whichever is later . ( b ) defect rectification period and majority of faulty would be rectified in the first response itself , maximum period allowed for defective rectification shall be 24 hrs only . ( c ) call notice:- notice for repairs/maintenance of the systems will be given to the firm by office supdt through phone followed by written brief description of the complaint . ( d ) penalty for delay in attendance and defect rectification or provision of stand by excluded while calculating the period of delay for call attendance and defect rectification . ( e ) in case of failure on the part of the firm to respond to the call within stipulated period of 24 hs , this office shall levy a penalty of rs 100/- per day for the first three days and thereafter rs 500/- per day may be lavy till the machine is made on road . ( f ) the contract covers a comprehensive routine servicing and maintenance and such rectification of existing defects completely of the equipment . . ( g ) frequency of service:- two visits per month of service engineer for normal preventive maintenance plus as required in case of break down . ( h ) the payment will be made quarterly basis by e1 ( sty ) section of this office after satisfaction of service . ( g ) the rate quoted by the bidder shall be deemed to be inclusive of all taxes including gst number reimbursement/refund for variation in rates of taxes , duties , royalty , octroi & other levies , and/or imposition/abolition of any/existing taxes , duties , royalties , octroi and other levies shall be madefor cctv and epabx and water purifier ( 50 ltrs ) ( a ) the rates quoted for repairs/maintenance/replacement of part to found defective including all parts covered under amc for a period of one year from the date of acceptance/handing over the faulty equipment/commencement of maintenance service which ever is later . ( b ) defect rectification period and majority of faulty would be rectified in the first response itself , maximum period allowed for defect rectification shall be 24 hrs only . ( c ) call notice:- notice for repairs/maintenance of the items will be given to the firm by office supdt through phone followed by written brief description of the complaint . d ) penalty for delay in attendance and defect rectification or provision of stand by excluded while calculating the period of delay for call attendance and defect rectification . ( e ) in case of failure on the part of the firm to respond to the call within stipulated period of 24 hs , this office shall levy a penalty of rs 100/- per day for the first three days and thereafter rs 500/- per day may be lavy till the machine is made on road . ( f ) the contract covers a comprehensive routine servicing and maintenance and such rectification of existing defects completely of the equipment . ( g ) frequency of service:- two visits per month of service engineer for normal preventive maintenance plus as required in case of break down . ( h ) the payment will be made quarterly basis by e1 ( sty ) section of this office after satisfaction of service . ( j ) the rate quoted by the bidder shall be deemed to be inclusive of all taxes including gst number reimbursement/refund for variation in rates of taxes , duties , royalty , octroi & other levies , and/or imposition/abolition of any/existing taxes , duties , royalties , octroi and other levies shall be made