short press n . i . t . no . 01 ( 2020-2021 ) /ccr establishment and operation of delhi jal board call centre ( 1916 ) including crm , one time costivrs , pri line deposit and installation , reccurring monthly costoutbound seats with manpower , infrasture , technology and furniture ( 09 nos . for 06 months 9*6=54 ) , inbound seats with manpower , infrastructure , technology and furniture ( 40 nos . for 06 months 40*6=240 ) , technical staff seat with manpower with manpower , infrastructure , technology and furniture for crm/ivrs software and other it development works ( 01 no . for 06 months 1*6=6 ) , recurring telecom costweb hosting for crm ( 01 no . for 06 months 1*6=6 )