bids are invited for custom bid for services similar category annual maintenance service - epabx system resolving any complaints whatsoever related to internet & t e le ph o n e connection of any sorts in any of the sections of old & new buildings of new customs house. ii. resolving any complaints whatsoever related to epabx & internet l a n system. this tender shall also act as comprehensive amc (annual maintenance contract) for the epabx & internet l a n system and any issues with respect of malfunctioning of any part of the epabx & internet l a n or the epabx & internet l a n system as a whole must be dealt with and covered under this tender. iii. resolving any complaints whatsoever related to internet l a n at all the sections of new customs house (1500 data points / 60 various network switches / fibre cables / cat6 cables / racks / patch cords / accessories). iv. resolving any complaints whatsoever related to telephone instruments at all the sections of new customs house (550 single connections, thirty (30) 1+1 connections, & four (04) 1+2 connections). v. this shall also include shifting of existing connections one place to another as and when required by the department. total quantity :