bids are invited for custom bid for services -ongc had implemented anti-apt solution for prevention of zero-day attacks through web traffic as well as mail traffic. the solution was implemented on 2017 and was on amc starting from july 2017. the oem of the solution is checkpoint. after the expiry of the initial amc, the maintenance services were again hired vide gem contract gemc511687744150554 dated 18/08/2021 for the period of three years. the scope of work mentioned herein is a broad guideline for checkpoint direct enterprise premium support services. the support should include the following:  24 x 7 online assistance with oem technical support  comprehensive support for both hardware(including accessories) and software on a 24x7 basis from oem  latest hot fixes & service packs  major upgrades & enhancements  patches for the appliances and softwares  sandblast ngtx subscription for all devices  access to checkpoint support portal for raising issues for support ---- total quantity :