supply of type of thin client desktop, processor ( fanless model ) :intel, chipset: intel operating system, number of core & processor speed :preloaded with latest microsoft windows embedded & latest internet explorer which support java applet, latest version of google chrome browser, default login should not be administrator login. ewf manager should be installed in os. wit. graphics :integrated, type of ram :ddr4, ram size ( gb ) 4, type of usable flash / ssd / dom memroy in primary slot mlc / 3d-tlc sata / msata / m.2 / emmc. usable flash / ssd / dom memory ( gb ) 32, type of redundant flash / ssd / dom ( in slot other than primary ) mlc / 3d-tlc sata / msata / m.2 / emmc display / monitor available, display type tft / lcd / led color monitor, display size ( inch ) 18.5, display resolution ( pixels ) 1366 x 768 ports & connectivity:usb port 2 point 0 ( nos ) 2, usb port 3 point 0 or higher ( nos ) 4, usb type c port ( nos ) 0, serial port ( nos ) 2, parallel port ( nos ) 1, vga port ( nos ) 1, dvi port ( nos ) 0, hdmi port ( nos ) 1 networking port 10 / 100 / 1000 mbps auto sensing lan interface input output devices keyboard connectivity wired, type of keyboard usb based 104 / 107 keys mechanical keyboard mouse connectivity wired, type of mouse 2 button optical scroll with usb interface with mouse pad certification / test reports type of lab which carried out test of complete product to prove the conformity of product as per specifications oem certifications available bis registration under crs of meity, rohs agree to provide all relevant documents ie test reports / supporting documents / reports etc to the buyer at the time of bidding or on demand yes additional features compatibility compatibility, cris application in c, c++ java and web based indian language printing support, other support multi session / multi host support, support for printing to all types of printer including dot matrix, thermal printer and laser printer, community string, feature, multi user / single user log on support locally, na power power supply for monitor, if applicable ( watts ) 30 input supply internal smps / external 110-240 v or 90 - 264v, 50hz warranty / service on site oem warranty ( year ) 3 warranty should start from the date of supply yes 24 hours x 7 days customer support including part replacement, os & browser patch upgrades yes time to attend defective equipment after lodging the complaint within 48 hours