short dated tender - bids are invited for custom bid for services - amc of nsg nirnay dashboard hiring of professionals for application development and maintenance support services routine system maintenance and performance optimization. 2. bug fixing and troubleshooting of application issues. 3. database maintenance, backup and recovery support security updates, patches, and vulnerability management. 4. user support and issue resolution. (helpdesk support) 5. minor enhancement and configuration changes. 6. server-side monitoring and uptime assurance integration support with existing internal modules/systems. 7. periodic health check and reporting. 8. once a week onsite support and rest days through telephone/distance mode availability. (time-09.30 hrs to 1800 hrs) 9. travel, boarding, lodging and all other incidentals of the deployed engineer shall be borne by the bidder firm. 10. the bidder and its personal shall execute a non-disclosure agreement prior to commencement. 11. no data, code, credentials, or documentation shall be copied, transmitted, or stored outside department premised/authorize systems without prior written approval. 12. any data breach or code amendments (without approval) by the bidder firm shall constitute a material & confidential breach. 13. amc duration – one (1) year from the date of commencement. 14. applicable taxes shall be paid as per prevailing govt rules. tds and other statutory deductions shall apply. total quantity :