establishment of integrated 104 centralized call center cum health desk in jammu and kashmir on build operate transfer ( bot ) basis , capex cost for establishment of call-centre 30-seater call-centre , scalable upto 60 seats , refurbishment cost of existing premises at state health society , nagrota , jammu , cost of it equipment , cost of non-it equipment , cvost of development of it solution , customizable as per requirement of nhm/ health deptt . , j&k , cost of development , management & integration of apis for seamless data transfer between call centre software and mis portals of the moh&fw , govt . of india , opex cost for running & maintenance of call-centre 30-seater call-centre , scalable upto 60 seats , monthly charges per medical officer , monthly charges per counsellor , monthly charges per call centre executive/ health advisor , monthly charges for call centre manager , monthly charges for call centre supervisor , monthly charges for technical/ it support , monthly operational/ running & maintenance expenses , including cost of support staff , if any , training/ refresher training , etc .