annual maintenance contract for computers and peripherals of ge ( p ) central port blair as per nit , note: the prepriced rate indicated as 0 . 00 under col . 6 and as 0 . 000 indiacted under col no 14 to 20 signifies this fact only . bidder shall insert their rates in green filed under col-6 . and other charges like taxes , ed , freight etc are shall filed in the respective col , ( a ) desktop computer core i5 , 4 gb ram , 1 tb hard disk dvd writer including with monitor , keyboard and mouse ( qty = 08 nos ) ( b ) desktop computer core i3 4gb ram , 1 tb hard disk , dvd writer . including with monitor , keyboard and mouse ( qty = 10 nos ) ( c ) printer ricoh sp 203 sfn ( qty = 01 no ) ( d ) ups 600 va ( qty = 18 nos ) ( e ) printer hp laserjet 1020 plus ( qty =05 nos ) ( f ) epson ink tank printer l-310 ( qty = 05 nos ) ( g ) printer ricoh aficio sp-300 dn ( qty = 01 ) ( h ) ricoh laser printer sp 200 / 210 ( qty =02 nos ) note for item no ( a ) to ( h ) 1 . the above items are deemed to be inclusive the following 2 . cleaning of exterior of pcs , keyboard , mouse , mouse pad , monitor , cd writer / rom , printer , ups and all other accessories once every month . good quality cleaning liquids to be used for such purpose . 3 . reseating all the socket chips , on all pcb boards to be carried out to undo the effects of chips creep . this includes memory chip or every chip in the system which is socketed instead of soldered . 4 . monthly cleaning the edge connectors , power supply connector , keyboard connector , battery connector , hdd & fdd cable and connector . 5 . monthly checking for viruses / updating and keeping pcs and other it eqpts virus free with the latest updates and antivirus software ( net protector / quick heal anti virus etc ) to be provided by this office . 6 . every month the contractor should carry out defragmentation , deletion of temporary and other unnecessary back up files etc in consultation and keep system resources at optimum condition . 7 . the breakdown of any computers and peripherals which are under warranty must be call log in to concern service center immediately and track upto completion of necessary repair / replacement of items . he breakdown of any computers and peripherals which are under warranty must be call 8 . the cyber security of the department to be strictly adhered to and the following are to be done:- ( a ) installation of software . ( b ) disability of external media in cpu . ( c ) lan configuration to link the computers and peripherals . ( d ) assist cyber security officer to keep the cyber security intact . ( e ) installation and updating of antivirus software . 9 . any complaint with request to pcs and its peripherals has been notified by the department must be attended within 24 hours and be rectified to the entire satifactioning the department .