request for proposal for identification of service provider ( sp ) to upgrade and maintain the ssc portal and handle all its it services -development of new web-application using latest and scalable architecture to meet future requirements as per para-6 ( ii ) of the rfp. ( including license fee for software, if any ) . [ one time charges ] 2 configuration, operation and maintenance of it infrastructure allotted ( as per para6 ( i ) of rfp ) and operation and maintenance of the website as per para6 ( iii ) of the rfp. [ annual charges ] 3 handling all other activities and examination related activities mentioned in the rfp for seven mandated examinations, selection posts examination and four departmental competitive examinations. [ annual charges ] 4 handling all examination related activities mentioned in the rfp for additional examination having candidature >= 50 lakh. iper examination ] 5 handling all examination related activities mentioned in the rfp for additional examination having candidature >=30 lakh but < 50 lakh. iper examination ] 6 handling all examination related activities mentioned in the rfp for additional examination having candidature >=10 lakh but < 30 lakh. iper examination ] 7 handling all examination related activities mentioned in the rfp for additional examination having candidature >=50, 000 but < 10 lakh. iper examination ] 8 handling all examination related activities mentioned in the rfp for additional examination having candidature up to 50, 000. iper examination ] 9 providing help-desk facility including hardware and software for 12 help-desk executives ione time charges ] 10 providing individual help-desk facilities required by helpdesk executlves like computers, ups, headset with microphone, etc [ one time charges ] 11 rates for providing a help-desk executive. iannual charges ] 12 man-month charges of a resource for 12 months having 3 to 5 years experience for the development of new software modules [ per man-month ]