IT and Telecommunications, Software, Customised Software Development-Karnataka

Scope Of Work I. Study The Existing Procedure Of The Various Stages Of Activities And Document It With Workflow Diagrams. Ii.Prepare Functional Specifications ( Fs ) For The Computerized System And Submit The Same Along With Workflow Diagrams. Iii.On Acceptance Of The Fs By Ksmb Ltd., Design And Develop An Appropriate Software Package That Is In Line With The Requirements As Indicated By Ksmb Ltd., Iv.The Software Developed Should Be Operational On A Pc With A Configuration As Indicated In Tender Document. V.Provide Online Help Facility In The Software. Vi.Provide Comprehensive Training In The Operation Of Software, Backup Etc. The Terms And Conditions To Be Followed Are Indicated In Tender Document. Vii.Provide Detailed Installation And Operations / User Manual Which Will Facilitate The Users In Successfully Using The Software Package. Viii.Provide Detailed Technical Manual Incorporating The System Design And Other Technical Features Incorporated In The Software Package. Ix.The Software Development Vendor After Initial Training Of Officials / Officers Must Provide Assistance To The Concerned For A Period Of Atleast Three Months So That The Concerned Gains Necessary Expertise And Confidence In Deploying The Software Developed By Sdv. X.Provide Free Technical Support For A Period Of One Year From The Time Of Acceptance Of The Software By Ksmb Ltd., And Carry Out Revisions, If Any, And Any Problems Arising Out Of Bugs / Change In Procedures During The Said One Year Period ( Warranty Support ) . Xi.Provide Post Implementation Software Maintenance Support For Two Years Beyond The Free Warranty Period Of One Year From The Date Of Acceptance Of The Software Package By Ksmb Ltd., Customisation Of The Software Based On The Requirements During The Maintenance Tenure. Xii.During The Above Mentioned Maintenance Period, The Vendor Will Be Responsible For Making Changes, If Any, To The Software To Enhance The Functionalities Of The Software Package On Account Of Changes In Ksmb Ltd., Procedures / Policies / Guidelines As Well As To Fix The Bugs, If Any. Xiii.As The Software Would Be Deployed, It Is Necessary That The Software Has Friendly Interface With Regard To The Local Language. It Would Be Necessary To Have The Input Screens And Reports In Local Language At The Option Of The User At Any Time While Using The Software. This Would Ensure A Better User Acceptance Of The Software.

INR 500 /-

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