New and Renewable Energy Government Departments Closing in 17 days TDR #58305477

Bids Are invited for Facility Management Services - Lumpsum Based - Dae Hospitals At Kalpakkam Anupuram Township; Providing Technical Assistance Services For Clone-Based Server And Hims System In Dae Hospitals At Kalpakkam Anupuram Township During Th

Issued by Government Departments · Chengalpattu, Tamil Nadu
Tender Value
16.32 Lakhs
Estimated cost
Bid Submission
19 Nov 2026
17 days left
EMD
33000
Bank guarantee accepted
Document Fee
Ref. Documents
Non-refundable
Tender Type
Gem

Tender Overview

Competition Type
NCB
Bidding Type
Tender
Location / State
Chengalpattu → Tamil Nadu
EMD Exemption
Available
Quantity
1

Project Description

Bids Are invited for Facility Management Services - Lumpsum Based - Dae Hospitals At Kalpakkam Anupuram Township; Providing Technical Assistance Services For Clone-Based Server And Hims System In Dae Hospitals At Kalpakkam Anupuram Township During The Period 2026 To .. - Providing Technical Assistance For Operation, Monitoring, Maintenance And Troubleshooting Of Clone-Based Server System, Including File Sharing, User Access Management, Backup Monitoring And Server-Related Support, Etc, As Per Specification And As Directed By Officer-In-Charge. , Operation And Day-To-Day Monitoring Of The Clone-Based Server System To Ensure Continuous Availability And Optimum Performance. , User Account Creation, Modification, Deletion, Access Rights Management And Authentication Support. , Monitoring And Management Of Shared Folders, File Permissions And Network File-Sharing Services. , Monitoring And Verification Of Scheduled Data Backups, Backup Logs And Assistance In Data Restoration, Whenever Required. , Preventive Maintenance Of The Server System, Including Routine Health Checks, Performance Monitoring And System Optimization. , Troubleshooting Of Server Hardware And Operating System-Related Issues, And Coordination With Oem/Service Providers For Timely Resolution. , Monitoring Server Storage Capacity, System Resources, Event Logs And Security Updates To Ensure Reliable Operation. , Providing Technical Support To Hospital Users For Server-Related Issues And Maintaining Service Records, Documentation And Monthly Activity Reports. , Providing Technical Assistance For Operation, Monitoring, Maintenance And Troubleshooting Of Hospital Information Management System (Hims), Including First-Level User Support And Coordination For Issue Resolution, Etc, As Per Specification And As Directed By Officer-In-Charge. , Operation And Day-To-Day Monitoring Of The Hospital Information Management System (Hims). , User Account Management, Password Reset, Access Control And User Assistance. , Troubleshooting Of Hims Software Issues And Coordination With The Software Service Provider For Timely Resolution. , Monitoring Of Application Performance And Ensuring Uninterrupted Availability Of Hims Services. , Providing Assistance In Database Backup Verification, Data Integrity Checks And Restoration Support, Wherever Required. , Generation Of Reports, Data Validation And Support For Statutory/Mis Reporting Requirements. , Providing Technical Support And Coordination With Doctors, Nursing Staff, Laboratory, Pharmacy, Registration And Other Hospital Departments For Smooth Functioning Of Hims. , Providing Technical Assistance For Operation And Maintenance Of Kiosk Machines - Automated Token Issuing Systems And Other User Service Systems.

BOQ

Sl. No. Item TitleItem Description
1Providing technical assistance for operation, monitoring, maintenance and troubleshooting of Clone-Based Server System, including file sharing, user access management, backup monitoring and server-related support, etc, as per specification and as directed by Officer-In-Charge.Providing technical assistance for operation, monitoring, maintenance and troubleshooting of Clone-Based Server System, including file sharing, user access management, backup monitoring and server-related support, etc, as per specification and as directed by Officer-In-Charge.
2Operation and day-to-day monitoring of the Clone-Based Server System to ensure continuous availability and optimum performance.Operation and day-to-day monitoring of the Clone-Based Server System to ensure continuous availability and optimum performance.
3User account creation, modification, deletion, access rights management and authentication support.User account creation, modification, deletion, access rights management and authentication support.
4Monitoring and management of shared folders, file permissions and network file-sharing services.Monitoring and management of shared folders, file permissions and network file-sharing services.
5Monitoring and verification of scheduled data backups, backup logs and assistance in data restoration, whenever required.Monitoring and verification of scheduled data backups, backup logs and assistance in data restoration, whenever required.
6Preventive maintenance of the server system, including routine health checks, performance monitoring and system optimization.Preventive maintenance of the server system, including routine health checks, performance monitoring and system optimization.
7Troubleshooting of server hardware and operating system-related issues, and coordination with OEM/service providers for timely resolution.Troubleshooting of server hardware and operating system-related issues, and coordination with OEM/service providers for timely resolution.
8Monitoring server storage capacity, system resources, event logs and security updates to ensure reliable operation.Monitoring server storage capacity, system resources, event logs and security updates to ensure reliable operation.
9Providing technical support to hospital users for server-related issues and maintaining service records, documentation and monthly activity reports.Providing technical support to hospital users for server-related issues and maintaining service records, documentation and monthly activity reports.
10Providing technical assistance for operation, monitoring, maintenance and troubleshooting of Hospital Information Management System (HIMS), including first-level user support and coordination for issue resolution, etc, as per specification and as directed by Officer-In-Charge.Providing technical assistance for operation, monitoring, maintenance and troubleshooting of Hospital Information Management System (HIMS), including first-level user support and coordination for issue resolution, etc, as per specification and as directed by Officer-In-Charge.
11Operation and day-to-day monitoring of the Hospital Information Management System (HIMS).Operation and day-to-day monitoring of the Hospital Information Management System (HIMS).
12User account management, password reset, access control and user assistance.User account management, password reset, access control and user assistance.
13Troubleshooting of HIMS software issues and coordination with the software service provider for timely resolution.Troubleshooting of HIMS software issues and coordination with the software service provider for timely resolution.
14Monitoring of application performance and ensuring uninterrupted availability of HIMS services.Monitoring of application performance and ensuring uninterrupted availability of HIMS services.
15Providing Assistance in database backup verification, data integrity checks and restoration support, wherever required.Providing Assistance in database backup verification, data integrity checks and restoration support, wherever required.
16Generation of reports, data validation and support for statutory/MIS reporting requirements.Generation of reports, data validation and support for statutory/MIS reporting requirements.
17Providing Technical support and coordination with doctors, nursing staff, laboratory, pharmacy, registration and other hospital departments for smooth functioning of HIMS.Providing Technical support and coordination with doctors, nursing staff, laboratory, pharmacy, registration and other hospital departments for smooth functioning of HIMS.
18Providing technical assistance for operation and maintenance of Kiosk Machines - Automated Token Issuing Systems and other user service systems.Providing technical assistance for operation and maintenance of Kiosk Machines - Automated Token Issuing Systems and other user service systems.

AI Tender Summary

OUR REF NO 58305477
AUTHORITY Government Departments
TENDER VALUE 16.32 Lakhs
LAST DATE 19-11-2026
Authority
Authority Name Department Of Atomic Energy
Work Description Bids Are invited for Facility Management Services - Lumpsum Based - Dae Hospitals At Kalpakkam Anupuram Township; Providing Technical Assistance Services For Clone-Based Server And Hims System In Dae Hospitals At Kalpakkam Anupuram Township During The Period 2026 To .. - Providing Technical Assistance For Operation, Monitoring, Maintenance And Troubleshooting Of Clone-Based Server System, Including File Sharing, User Access Management, Backup Monitoring And Server-Related Support, Etc, As Per Specification And As Directed By Officer-In-Charge. , Operation And Day-To-Day Monitoring Of The Clone-Based Server System To Ensure Continuous Availability And Optimum Performance. , User Account Creation, Modification, Deletion, Access Rights Management And Authentication Support. , Monitoring And Management Of Shared Folders, File Permissions And Network File-Sharing Services. , Monitoring And Verification Of Scheduled Data Backups, Backup Logs And Assistance In Data Restoration, Whenever Required. , Preventive Maintenance Of The Server System, Including Routine Health Checks, Performance Monitoring And System Optimization. , Troubleshooting Of Server Hardware And Operating System-Related Issues, And Coordination With Oem/Service Providers For Timely Resolution. , Monitoring Server Storage Capacity, System Resources, Event Logs And Security Updates To Ensure Reliable Operation. , Providing Technical Support To Hospital Users For Server-Related Issues And Maintaining Service Records, Documentation And Monthly Activity Reports. , Providing Technical Assistance For Operation, Monitoring, Maintenance And Troubleshooting Of Hospital Information Management System (Hims), Including First-Level User Support And Coordination For Issue Resolution, Etc, As Per Specification And As Directed By Officer-In-Charge. , Operation And Day-To-Day Monitoring Of The Hospital Information Management System (Hims). , User Account Management, Password Reset, Access Control And User Assistance. , Troubleshooting Of Hims Software Issues And Coordination With The Software Service Provider For Timely Resolution. , Monitoring Of Application Performance And Ensuring Uninterrupted Availability Of Hims Services. , Providing Assistance In Database Backup Verification, Data Integrity Checks And Restoration Support, Wherever Required. , Generation Of Reports, Data Validation And Support For Statutory/Mis Reporting Requirements. , Providing Technical Support And Coordination With Doctors, Nursing Staff, Laboratory, Pharmacy, Registration And Other Hospital Departments For Smooth Functioning Of Hims. , Providing Technical Assistance For Operation And Maintenance Of Kiosk Machines - Automated Token Issuing Systems And Other User Service Systems.
Basic Detail
Tender No GEM/2026/B/8223630
Bidding Type Tender
Location
City Chengalpattu
State Tamil Nadu
Key Dates
Publish Date 31 Oct 2026
Submission Date 19 Nov 2026
Open Date 20 Nov 2026
Finance
Tender Value 16.32 Lakhs
Tender Fee Ref. Documents
EMD 33000
Exemption Available
Document List
6a1ca7cd-1ab7-4d73-b598-8ef54b00899e.pdf
1793423798.xlsx
1793423804.pdf
1793423805.pdf

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Tender Timeline

Oct 31, 2026
11:30 IST

Tender Published

Tender notice published.

Completed
Nov 19, 2026
17:00 IST

Bid Submission Deadline

Online submission via eProcurement portal.

Upcoming · 17 days
Nov 20, 2026

Bid Opening Date

Technical bids will be opened and evaluated.

Upcoming · 18 days

Tender Documents

Download All (ZIP) ↓
pdf

6a1ca7cd-1ab7-4d73-b598-8ef54b00899e.pdf

xlsx

1793423798.xlsx

pdf

1793423804.pdf

pdf

1793423805.pdf

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