Communications and Information Technology Government Departments Closing in 26 days TDR #58290008

Tender For Request For Proposal (Rfp) For Selection Of System Integrator (Si) For Establishment And Operation Of Rajasthan S Ark - Cm Helpline 181 Call Center, Including Upgradation And Maintenance Of 181 Call Center Licenses For The Government Of Ra

Issued by Government Departments · Jaipur, Rajasthan
Tender Value
190 Crore
Estimated cost
Bid Submission
08 Dec 2026
26 days left
EMD
3.80 Crore
Bank guarantee accepted
Document Fee
5000
Non-refundable
Tender Type
Online

Tender Overview

Organization
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Tender ID
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Competition Type
NCB
Bidding Type
Tender
Location / State
Jaipur → Rajasthan
EMD Exemption
Available
Quantity
Not Available
Website
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Contact Person
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Address
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Project Description

Tender for Request For Proposal (Rfp) For Selection Of System Integrator (Si) For Establishment And Operation Of Rajasthan S Ark - Cm Helpline 181 Call Center, Including Upgradation And Maintenance Of 181 Call Center Licenses For The Government Of Rajasthan

BOQ

Name of Work:- Request for Proposal (RFP) for Selection of System Integrator (SI) for Establishment and Operation of Rajasthan S ark – CM Helpline 181 Call Center, including Upgradation and Maintenance of 181 Call Center Licenses for the Government of Rajasthan
Sl. No. Item Description
1Per Seat cost for operating the 181 Call Center for RISL, as per scope of work defined in RFP section 4.1.1, 4.1.2, 4.1.3 and 4.1.4
2Per seat cost for Technical Helpdesk services as per scope of work defined in RFP in section 4.1.1, 4.1.2, 4.1.3 and 4.1.4
3Per Seat cost for IT services including telephony licenses & servers, as per scope of work defined in RFP section 4.1.1, 4.1.2 and 4.1.3
4Per seat cost for Manpower services for call center operations as per scope defined in RFP section 4.1.4 Please Enable Macros to View BoQ information

AI Tender Summary

OUR REF NO 58290008
AUTHORITY Government Departments
TENDER VALUE 190 Crore
LAST DATE 08-12-2026
Authority
Authority Name Rajcomp Info Services Limited
Work Description Tender for Request For Proposal (Rfp) For Selection Of System Integrator (Si) For Establishment And Operation Of Rajasthan S Ark - Cm Helpline 181 Call Center, Including Upgradation And Maintenance Of 181 Call Center Licenses For The Government Of Rajasthan
Basic Detail
Tender No RIS2627SLOB00066
Bidding Type Tender
Location
City Jaipur
State Rajasthan
Key Dates
Publish Date 30 Oct 2026
Submission Date 08 Dec 2026
Open Date 08 Dec 2026
Finance
Tender Value 190 Crore
Tender Fee 5000
EMD 3.80 Crore
Exemption Available
Document List
5f40d3bd-b43b-4b58-a38f-a88850ef5621.html
BOQ_1073102.xls
RFPforRajasthanSamparkCMH_1.pdf
Tendernotice_1.pdf
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Tender Timeline

Oct 30, 2026
11:30 IST

Tender Published

Tender notice published.

Completed
Dec 08, 2026
17:00 IST

Bid Submission Deadline

Online submission via eProcurement portal.

Upcoming · 26 days
Dec 08, 2026

Bid Opening Date

Technical bids will be opened and evaluated.

Upcoming · 26 days

Tender Documents

Download All (ZIP) ↓
html

5f40d3bd-b43b-4b58-a38f-a88850ef5621.html

xls

BOQ_1073102.xls

pdf

RFPforRajasthanSamparkCMH_1.pdf

pdf

Tendernotice_1.pdf

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