Power Boards / Undertakings / PSU Closing in 4 days TDR #57766044

Tender For Selection Of Service Provider For Upgradation Of Call Center Solution And To Provide, Manage And Maintain All Necessary Infrastructure Components And Services.

Issued by Boards / Undertakings / PSU · Ludhiana, Punjab
Tender Value
Ref. Documents
Estimated cost
Bid Submission
18 Nov 2026
4 days left
EMD
20 Lakhs
Bank guarantee accepted
Document Fee
2950
Non-refundable
Tender Type
Online

Tender Overview

Organization
Click here to view tendering authority
Tender ID
Click here to view tender id
Competition Type
NCB
Bidding Type
Tender
Location / State
Ludhiana → Punjab
EMD Exemption
Available
Quantity
Not Available
Website
Click here to view website
Contact Person
Click here to view contact person
Address
Click here to view address

Project Description

Tender for Selection Of Service Provider For Upgradation Of Call Center Solution And To Provide, Manage And Maintain All Necessary Infrastructure Components And Services.

Corrigendum

Sr No Corrigendum Date Corrigendum Type New Submission Date
1 01-Oct-2026 Corrigendum1 Other 28-Oct-2026
2 04-Nov-2026 Extension in due date Date 18-Nov-2026
3 28-Oct-2026 Clarification regarding qty. of CTI Server Other 18-Nov-2026
4 28-Oct-2026 Corrigendum-V Date 04-Nov-2026
5 28-Oct-2026 Clarification regarding qty. of CTI Server Other 04-Nov-2026
6 13-Oct-2026 Proceeding of Pre Bid Meet- Clarification/Response to queries for the reference of all perspective bidders Other 04-Nov-2026

BOQ

Name of Work:- Selection of service provider for Upgradation of Call Center Solution and to provide, manage and maintain all necessary infrastructure components and services.
Sl. No. Item Description
1Complete Project Costing for 1 Year T = (P + Q + R + S) Please Enable Macros to View BoQ information

AI Tender Summary

OUR REF NO 57766044
AUTHORITY Boards / Undertakings / PSU
TENDER VALUE Ref. Documents
LAST DATE 18-11-2026
Authority
Authority Name Punjab State Power Corporation Limited
Work Description Tender for Selection Of Service Provider For Upgradation Of Call Center Solution And To Provide, Manage And Maintain All Necessary Infrastructure Components And Services.
Basic Detail
Tender No 364/18/CSIT-2026
Bidding Type Tender
Location
City Ludhiana
State Punjab
Key Dates
Publish Date 04 Nov 2026
Submission Date 18 Nov 2026
Open Date 18 Nov 2026
Finance
Tender Value Ref. Documents
Tender Fee 2950
EMD 20 Lakhs
Exemption Available
Document List
AdditionalPriceBid.rar
BOQ_359223.xls
DNIT.pdf
e3ffaa1a-ea94-4075-bf4f-d6e4a10cacee.html
Tendernotice_1 (22).pdf
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Tender Timeline

Nov 04, 2026
11:30 IST

Tender Published

Tender notice published.

Completed
Oct 28, 2026
18:00 IST

Corrigendum-1 Issued

Clarifications on tender conditions and amendments issued.

Completed
Nov 18, 2026
18:00 IST

Corrigendum-2 Issued

Clarifications on tender conditions and amendments issued.

Upcoming · 4 days
Nov 18, 2026
18:00 IST

Corrigendum-3 Issued

Clarifications on tender conditions and amendments issued.

Upcoming · 4 days
Nov 04, 2026
18:00 IST

Corrigendum-4 Issued

Clarifications on tender conditions and amendments issued.

Completed
Nov 04, 2026
18:00 IST

Corrigendum-5 Issued

Clarifications on tender conditions and amendments issued.

Completed
Nov 04, 2026
18:00 IST

Corrigendum-6 Issued

Clarifications on tender conditions and amendments issued.

Completed
Nov 18, 2026
17:00 IST

Bid Submission Deadline

Online submission via eProcurement portal.

Upcoming · 4 days
Nov 18, 2026

Bid Opening Date

Technical bids will be opened and evaluated.

Upcoming · 4 days

Tender Documents

Download All (ZIP) ↓
rar

AdditionalPriceBid.rar

xls

BOQ_359223.xls

pdf

DNIT.pdf

html

e3ffaa1a-ea94-4075-bf4f-d6e4a10cacee.html

pdf

Tendernotice_1 (22).pdf

Disclaimer

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