Public Administrative Department Government Departments Closing in 19 days TDR #57137170

Bids Are invited for Call Centre Service - Per Seat Basis - Standard Call Center Setup (On Prim); Onsite With Setup - Call Centre Solution (Including Servers, Switch, Router & Firewall, Dr Setup With Cloud And All Other Related Items As Per Scope Of

Issued by Government Departments · Gandhinagar, Gujarat
Tender Value
40 Crore
Estimated cost
Bid Submission
11 Sep 2026
19 days left
EMD
80 Lakhs
Bank guarantee accepted
Document Fee
Ref. Documents
Non-refundable
Tender Type
Gem

Tender Overview

Organization
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Tender ID
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Competition Type
NCB
Bidding Type
Tender
Location / State
Gandhinagar → Gujarat
EMD Exemption
Not Available
Quantity
240
Website
Click here to view website
Contact Person
Click here to view contact person
Address
Click here to view address

Project Description

Bids Are invited for Call Centre Service - Per Seat Basis - Standard Call Center Setup (On Prim); Onsite With Setup - Call Centre Solution (Including Servers, Switch, Router & Firewall, Dr Setup With Cloud And All Other Related Items As Per Scope Of Work And To Adhere The Sla) , Desktop With All Licenses And Anti-Virus , Anc Headphone , Miscellaneous

BOQ

Sl. No. Item TitleItem Description
1Call Centre Solution (including Servers, Switch, Router & Firewall, DR setup with cloud and all other related items as per Scope of Work and to adhere the SLA)Call Centre Solution (including Servers, Switch, Router & Firewall, DR setup with cloud and all other related items as per Scope of Work and to adhere the SLA)
2Desktop with all licenses and Anti-VirusDesktop with all licenses and Anti-Virus
3ANC HeadphoneANC Headphone
4MiscellaneousMiscellaneous

AI Tender Summary

OUR REF NO 57137170
AUTHORITY Government Departments
TENDER VALUE 40 Crore
LAST DATE 11-09-2026
Authority
Authority Name General Administration Department
Work Description Bids Are invited for Call Centre Service - Per Seat Basis - Standard Call Center Setup (On Prim); Onsite With Setup - Call Centre Solution (Including Servers, Switch, Router & Firewall, Dr Setup With Cloud And All Other Related Items As Per Scope Of Work And To Adhere The Sla) , Desktop With All Licenses And Anti-Virus , Anc Headphone , Miscellaneous
Basic Detail
Tender No GEM/2026/B/7947333
Bidding Type Tender
Location
City Gandhinagar
State Gujarat
Key Dates
Publish Date 21 Aug 2026
Submission Date 11 Sep 2026
Open Date 11 Sep 2026
Finance
Tender Value 40 Crore
Tender Fee Ref. Documents
EMD 80 Lakhs
Exemption Not Available
Document List
4dfd6e92-4461-4b56-945a-a7d131289b6a.pdf
1787305428.xlsx
Method_060c6e44-234d-45ac-be5a1787311773491_Dir.cmhelpline.pdf
RFP_eb37a86d-4065-4ed8-b22a1787311756384_Dir.cmhelpline.pdf
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Tender Timeline

Aug 21, 2026
11:30 IST

Tender Published

Tender notice published.

Completed
Sep 11, 2026
17:00 IST

Bid Submission Deadline

Online submission via eProcurement portal.

Upcoming · 19 days
Sep 11, 2026

Bid Opening Date

Technical bids will be opened and evaluated.

Upcoming · 19 days

Tender Documents

Download All (ZIP) ↓
pdf

4dfd6e92-4461-4b56-945a-a7d131289b6a.pdf

xlsx

1787305428.xlsx

cmhelpline

Method_060c6e44-234d-45ac-be5a1787311773491_Dir.cmhelpline.pdf

cmhelpline

RFP_eb37a86d-4065-4ed8-b22a1787311756384_Dir.cmhelpline.pdf

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