Health and Family Welfare Government Departments Closing in 34 days TDR #56484361

Tender For Operationalization, Management & Maintenance Of Integrated 104 - Centralized Call Center Cum Health Desk Under Nhm In Jammu & Kashmir

Issued by Government Departments · Budgam, Jammu and Kashmir
Tender Value
Ref. Documents
Estimated cost
Bid Submission
20 Aug 2026
34 days left
EMD
1 Lakhs
Bank guarantee accepted
Document Fee
11800
Non-refundable
Tender Type
Online

Tender Overview

Organization
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Tender ID
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Competition Type
NCB
Bidding Type
Tender
Location / State
Budgam → Jammu and Kashmir
EMD Exemption
Available
Quantity
Not Available
Website
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Contact Person
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Address
Click here to view address

Project Description

Tender for Operationalization, Management & Maintenance Of Integrated 104 - Centralized Call Center Cum Health Desk Under Nhm In Jammu & Kashmir

BOQ

Name of Work:- Operationalization, Management & Maintenance of Integrated 104 - Centralized Call Center cum Health Desk under NHM in Jammu & Kashmir
Sl. No. Item Description
1CAPEX COST FOR ESTABLISHMENT / REFURBISHMENT OF 30-SEATER CALL CENTER (SCALABLE UP TO 60 SEATS)
2Refurbishment Cost of Existing Premises at Nagrota, Jammu
3Procurement of IT Equipment
4Procurement of Non-IT Equipment
5Development of IT Solution, customizable as per the requirements of H&ME Department/ NHM J&K
6Cost of Development, Management & Integration of APIs for seamless Data Transfer between Call Center Software and MIS Portals of the MoH&FW, Government of India
7Opex Cost for Operationalization, Management & Maintenance of 30-Seater Call Center, scalable upto 60 Seats
8Monthly Charges per Medical Officer
9Monthly Charges per Counsellor
10Monthly Charges per Call Center Executive/ Health Advisor
11Monthly Charges for Call Center Manager
12Monthly Charges for each Call Center Supervisor
13Technical/ IT Support
14Monthly Operational/ Running & Maintenance Expenses, including cost of Support Staff, if any, Training/ Refresher Training, etc. Please Enable Macros to View BoQ information

AI Tender Summary

OUR REF NO 56484361
AUTHORITY Government Departments
TENDER VALUE Ref. Documents
LAST DATE 20-08-2026
Authority
Authority Name Jammu And Kashmir Medical Supplies Corporation Limited
Work Description Tender for Operationalization, Management & Maintenance Of Integrated 104 - Centralized Call Center Cum Health Desk Under Nhm In Jammu & Kashmir
Basic Detail
Tender No NIT/JKMSCL/TELERAD/2026/ 704 DATED 15/07/2026
Bidding Type Tender
Location
City Budgam
State Jammu and Kashmir
Key Dates
Publish Date 15 Jul 2026
Submission Date 20 Aug 2026
Open Date 22 Aug 2026
Finance
Tender Value Ref. Documents
Tender Fee 11800
EMD 1 Lakhs
Exemption Available
Document List
84ceaf2d-40c1-43d9-98eb-983412747038.html
BOQ_1030005.xls
Tendernotice_1 (10).pdf
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Tender Timeline

Jul 15, 2026
11:30 IST

Tender Published

Tender notice published.

Completed
Aug 20, 2026
17:00 IST

Bid Submission Deadline

Online submission via eProcurement portal.

Upcoming · 34 days
Aug 22, 2026

Bid Opening Date

Technical bids will be opened and evaluated.

Upcoming · 36 days

Tender Documents

Download All (ZIP) ↓
html

84ceaf2d-40c1-43d9-98eb-983412747038.html

xls

BOQ_1030005.xls

pdf

Tendernotice_1 (10).pdf

Disclaimer

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