Tender For annual maintenance contract Service Of Smart Prepaid Meters Under Ge Shillong
Tender Value
25.40 Lakhs
Estimated cost
Bid Submission
23 Jul 2026
11 days left
EMD
51000
Bank guarantee accepted
Document Fee
500
Non-refundable
Tender Type
Online
Tender Overview
Organization
Tender ID
Competition Type
NCB
Bidding Type
Tender
Location / State
East Khasi Hills → Meghalaya
EMD Exemption
Available
Quantity
Not Available
Website
Contact Person
Address
Project Description
Tender for annual maintenance contract Service Of Smart Prepaid Meters Under Ge Shillong
BOQ
| Sl. No. | Item Description |
| 1 | Comprehensive AMC for 1554 Nos meter with Cellular communication technology .for a period of 11 months The AMC would include the following items :- (i) Monthly Sim charges (GPRS/Internet (SIM) Charges). The contractor would ensure supply of appropriate SIMs to ensure necessary signal availability. The contractor will change the sim or sim provider as required (ii) Recurring SMS charges. The SMS would be issued for the payments alerts, low balance alerts and disconnection/connection alerts. (iii) AMC of HES, Meter data management and hosting and configuration for web based matering software. This would include necessary upgradations in the software such as support to the chrome browser changes android version changes IOS version changes. These changes happen on frequent basis and the software would support all the changes maintaining the HES and MDM serviceable.(iv) Changes in the government tariff structure. The government tariff structure changes may require software upgrade. The same would be included in the AMC scope of work. (v) Remote server admin support - Ensuring adequate data base backup, upgradations in the operating system, anti virus updates, database upgrade etc (vi) Reports development - The additional reports as needed for the success of the project would be developed (vii) The Software installation on any alternate/backup server if required (viii) 24*7 Customers care support, configuration of the prepaid/replaced hardware in the system, reconfiguration of the replaced meters.The communication network monitoring and support, Trouble shooting and necessary actions to run the system as required, software bug fixing as and when required. (ix) Non attending and completion of complaint within 12 hrs timeframe should impose penalty clause of minimum Rs 500/- per complaint TEXT # Please Enable Macros to View BoQ information |
AI Tender Summary
Tender Timeline
Jul 09, 2026
11:30 IST
Tender Published
Tender notice published.
CompletedJul 23, 2026
17:00 IST
Bid Submission Deadline
Online submission via eProcurement portal.
Upcoming · 11 daysJul 25, 2026
Bid Opening Date
Technical bids will be opened and evaluated.
Upcoming · 13 daysTender Documents
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