Tender For Comprehensive Repair Of B/R And E/M Nature Work Of Md And Otm Accn Including Roof Treatment, Periodicals, Shaft Repair, Sunken Treatment, Plaster, Joinery, Summer/Winter Appliances, Point Wiring Etc Through Online/Offline Complaint Mangeme
Tender Value
55 Lakhs
Estimated cost
Bid Submission
11 Jul 2026
10 days left
EMD
1.07 Lakhs
Bank guarantee accepted
Document Fee
1000
Non-refundable
Tender Type
Online
Tender Overview
Organization
Tender ID
Competition Type
NCB
Bidding Type
Tender
Location / State
Jammu → Jammu and Kashmir
EMD Exemption
Available
Quantity
Not Available
Website
Contact Person
Address
Project Description
Tender for Comprehensive Repair Of B/R And E/M Nature Work Of Md And Otm Accn Including Roof Treatment, Periodicals, Shaft Repair, Sunken Treatment, Plaster, Joinery, Summer/Winter Appliances, Point Wiring Etc Through Online/Offline Complaint Mangement System In Rajouri Line At Mil Stn Damana Under Ge Jammu
BOQ
| Sl. No. | Item Description |
| 1 | Note - Rate quoted below all items of this schedule inclusive provision as under making arrangement for establishment of centralized complaint centre in the existing building as under :- (a) Contractor shall be given user id and password for accessing the online complaint portal and contractor shall at his own expense by himself or his representative feed the data in r/o complaints so generated. (b) Manually registered complaints shall be obtained everyday from MES complaint cell and rectification or otherwise shall be intimated to JE in charge of the cell for updation of manual registers.(c ) Provision and maintenance of all tools, plants, equipment and safely gear required for tradesmen under this contract (d) Provision of communication and conveyance (as required) facilities to supervisor and tradesmen. (e) Monitoring and management of complaints report from generation to execution of complaint including pending complaints. (f) Updating status of lodged complaints on a daily basis. (g) Basic inputs to be noted from the complainants will be locality, Building No, Qtr No, Name and Rank of complaint and exact nature of complaint and mobile No/ telephone (j) On lodging the complaint, the Complaint No will be assigned for reference . Also system should indicate an approximate time for repairs. Accordingly a corresponding complaint slip shall be generated by the system with all relevant info. Complaint slip should be printed in triplicate and to be handed over immediately to Supervisor who shall detail appropriate tradesmen for repair with required materials/store. One copy of complaint shall be retained in complaint centre and two copies with tradesmen. Please Enable Macros to View BoQ information |
| 2 | Note - Rate quoted below all items of this schedule inclusive provision as under making arrangement for establishment of centralized complaint centre in the existing building as under :- (a) Contractor shall be given user id and password for accessing the online complaint portal and contractor shall at his own expense by himself or his representative feed the data in r/o complaints so generated. (b) Manually registered complaints shall be obtained everyday from MES complaint cell and rectification or otherwise shall be intimated to JE in charge of the cell for updation of manual registers.(c ) Provision and maintenance of all tools, plants, equipment and safely gear required for tradesmen under this contract (d) Provision of communication and conveyance (as required) facilities to supervisor and tradesmen. (e) Monitoring and management of complaints report from generation to execution of complaint including pending complaints. (f) Updating status of lodged complaints on a daily basis. (g) Basic inputs to be noted from the complainants will be locality, Building No, Qtr No, Name and Rank of complaint and exact nature of complaint and mobile No/ telephone (j) On lodging the complaint, the Complaint No will be assigned for reference . Also system should indicate an approximate time for repairs. Accordingly a corresponding complaint slip shall be generated by the system with all relevant info. Complaint slip should be printed in triplicate and to be handed over immediately to Supervisor who shall detail appropriate tradesmen for repair with required materials/store. One copy of complaint shall be retained in complaint centre and two copies with tradesmen. Please Enable Macros to View BoQ information |
AI Tender Summary
Tender Timeline
Jun 13, 2026
11:30 IST
Tender Published
Tender notice published.
CompletedJul 11, 2026
17:00 IST
Bid Submission Deadline
Online submission via eProcurement portal.
Upcoming · 10 daysJul 13, 2026
Bid Opening Date
Technical bids will be opened and evaluated.
Upcoming · 12 days