}

Bids Are Invited For Custom Bid For Services Annual Maintenance Service - Desktops, Laptops And Peripherals Similar Category Annual Maintenance Contract For Networking Devices (Version 2) 1. The Vendor To Provide Onsite Comprehensive Annual Maintenance Of, New Delhi-Delhi

Department Of Defence has published Bids Are Invited For Custom Bid For Services Annual Maintenance Service - Desktops, Laptops And Peripherals Similar Category Annual Maintenance Contract For Networking Devices (Version 2) 1. The Vendor To Provide Onsite Comprehensive Annual Maintenance Of. Submission Date for this Tender is 30-07-2025. Laptop Tenders in New Delhi Delhi. Bidders can get complete Tender details and download the document.




Tender Notice

50082971
Bids Are Invited For Custom Bid For Services Annual Maintenance Service - Desktops, Laptops And Peripherals Similar Category Annual Maintenance Contract For Networking Devices (Version 2) 1. The Vendor To Provide Onsite Comprehensive Annual Maintenance Of
Tender
Indian
Delhi
New Delhi
30-07-2025

Tender Documents

Tender Details

Bids Are Invited For Custom Bid For Services Annual Maintenance Service - Desktops, Laptops And Peripherals Similar Category Annual Maintenance Contract For Networking Devices (Version 2) 1. The vendor to provide onsite comprehensive annual maintenance of DAQLS, RTPS, and IIPT systems at DIPAC inclusive of cost of spares but limited to hardware and Software up to OS level only. List of items placed as Appendix 2. Any tools, test equipments and fixtures etc required for maintenance shall be provided by the vendor. 3. During the period of contact the firm shall maintain 98% serviceability of all the systems covered under AMC 4. All expenses directly/indirectly for repair shall have to be borne by the firm. 5. 10% of critical spares like hard disks, RAM, Graphics card, keyboard, mouse etc to be positioned at DIPAC. 6. During the AMC period, vendor to forecast and ensure sufficient spares are stocked to avoid End of Life situation. 7 During the AMC period, Resident Engineer (RE) should be made available at DIPAC. The RE should have good knowledge on Linux, networking and computer hardware systems. The period of contract will be effective from date of appointment of RE with required skill sets. 8. The resident engineer to be available at DIPAC during normal working hours of DIPAC on all days excluding Saturday/Sunday and Holidays. However occasionally the RE would be required to work on holiday due operational requirements. Incase onsite RE is to availa leave, a suitable replacement should be appointed by the firm. 9. During the AMC period, firms RE or Service Engineer of its ASP shall attend to the reported fault/defect withinsix hours of logging of complaints and the defect is required to be rectified with in one day. In case the fault is of major nature Total Quantity :

Key Value

Document Fees
Refer document
EMD
INR 17000.0 /-
Tender Value
INR 7.98 Lakhs /-

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