}
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    • Tender For Call Center Communication As A Service (Ccaas) Model In Three Shifts (24X7) For A Period Of 3 Years., Thiruvananthapuram-Kerala

    Kerala State Road Transport Corporation has published Tender For Call Center Communication As A Service (Ccaas) Model In Three Shifts (24X7) For A Period Of 3 Years.. Submission Date for this Tender is 30-06-2025. Call Center Services Tenders in Thiruvananthapuram Kerala. Bidders can get complete Tender details and download the document.




    Tender Notice

    49808419
    Tender For Call Center Communication As A Service (Ccaas) Model In Three Shifts (24X7) For A Period Of 3 Years.
    Tender
    Indian
    Kerala
    Thiruvananthapuram
    30-06-2025

    Tender Documents

    Tender Details

    Tender For Call Center Communication As A Service (Ccaas) Model In Three Shifts (24X7) For A Period Of 3 Years. - 1 Manpower Cost for Call Centre Agents:• 6 Agents (08:00 AM – 06:00 PM) • 4 Agents (06:00 PM – 08:00 AM) Includes salary, shift allowance, compliance (PF, ESI), and relievers 2 Infrastructure & Operational Cost: • Call Centre Setup & Maintenance • CRM/Ticketing Software & IVR • Systems, Headsets, Internet, Power Backup • Supervision, Reports, 24x7 Support 3 IS 694:2010

    Key Value

    Document Fees
    INR 11200 /-
    EMD
    INR 200000.0 /-
    Tender Value
    Refer document

    Attachment

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