Name of Work: PROVN OF INTERNET BASED ONLINE MES COMPLAINT SYSTEM AT AF STN MOUNT ABU
Sl. No.
Item Description
1
Development of Software for MES Data Digitalization / Automation of Day to Day Complaints Handling at AGE (I) (AF) Mount Abu comprises the followig:-a) Online Portal with Interactive User Interface, to automate Day to Day Complaints registration and complaints redressal schedule.b) Digitalization of all the data of buildings data.c) Interactive SMS based response system for the Complaints handling & user feedback system.d)Domain & Hosting Charges of online portal for the duration of Five years.e) Backend Admin Module and Administrative Report Summaries and Customized (xls, pdf) Exporting Toolfor NecessaryReports.f) it includes i5,4GB,1TB, and 18.5” computerwith Key board & Mouse,Monochrome Laser Printer for software operationsg) Customization of software for this product shall be available throughout the period as and when required h) Software operational Training session will be organised for for JE/AGEs/GEs shall be provided for the smooth working of system Online Maintenance Support for smooth functioning of software for 05 Year.
2
Android Mobile App for Lodging/Handling of Day to Day Complaints and Admin Controls, at AGE (I) (AF) Mount AbuGeneral Terms & Conditions(a)75% Payment will be claimed on successful completion of Data Digitalization Process and Hardware / Software / Mobile App. Installation and balance 25% on completion of 05 year online support period.
We takes all possible care for accurate & authentic tender information, however Users
are requested to refer Original source of Tender Notice / Tender Document published by
Tender Issuing Agency before taking any call regarding this tender.
