Name of Work: Warranty and Support Renewal of NetApp FAS8020 with serial numbers
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Item Description
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Warranty and Support Renewal of NetApp FAS8020 with serial numbers1)4517140000992)451714000100Service Level: 24x7 support, Next Business Day Part replacement1) 24x7 On-site support. All software licenses, hardware i.e disk shelves, disks, consumable items to be covered during service period.2) Preventive Maintenance and breakdown calls3) Configuration assistance4) Firmware upgrades and update support5) Onsite breakdown and emergency calls6) Planned downtime and emergency network crisis/outage.7) Quarterly Reviews and Health Check (Report should be submitted)Period: 01-Feb-2025 to 31-Jan-2026
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