Design, Supply, Installation , Integration, Testing And Commissioning Of Ai Based Digital Platform At Cial, cochin-Kerala

Design, Supply, Installation , Integration, Testing And Commissioning Of Ai Based Digital Platform At Cial-AI Based Digital Platform for CIAL 2 Front End 3 Mobile Application for Passengers 4 Mobile Application for Airport, Airlines, and Other Stakeholders 5 WhatsApp Chatbot 6 Progressive Web Application (PWA) 7 Virtual Customer Care Agent 8 Chatbot Integration on Current CIAL Website 9 Kiosk Chatbot 10 Admin Panel 11 Backend System 12 AI Chatbot implementaion 13 Grievance Management Module 14 Feedback Management Module 15 Queue Management Module 16 Boarding Percentage Module 17 Baggage Tracking Module 18 Lost and Found managementModule 19 Social Networking Module 20 Destination Weather App Module 21 CIAL Free WiFi Access Code Generator Module 22 Indoor Navigation Module 23 Flight Management Module 24 Prepaid Taxi Booking Module 25 Return Taxi Booking Module 26 Shops and Other Service Booking Module 27 Travel Planner Module 28 Passenger Alerts Module 29 Intelligent Information Aggregation Module 30 Data Warehouse Module 31 Middleware Setup Cost 32 Digiyatra Module 33 Duty-Free Pre ordering Module 34 Passenger Interaction Module 35 Payment Gateway 36 Low Code No Code Platform 37 Document Processing Module 38 Integration Cost 39 Hardware 40 Trasparent Display (VCCS) System 41 Kiosk 42 Beacons 43 Any additional hardware costs necessary to fulfill the scope of work as defined in the RFP document. 44 Workshop and Survey 45 Training Cost 46 Cloud Cost 47 Dashboard ,Analytics and Reporting 48 SIEM integration Cost 49 Any other costs required to meet the full scope of work as defined in the RFP document. 50 COMPREHENSIVE OPERATIONS AND MAINTENANCE (O&M) CONTRACT 51 Annual Maintenance Contract (AMC) charges including Run management Year 1 (Monthly) 52 Onsite Support Engineers Year 1 (Monthly) 53 Remote Monitoring and Support Year 1 (Monthly) 54 AI Model Re-Training and Updates Year 1 (Monthly) 55 Digital MarketingYear 1 (Monthly) 56 API Cost Year 1 (Monthly) 57 Software License Cost Year 1 (Monthly) 58 Additional modification costYear 1 59 Cloud Hosting Cost Year 1 (Monthly) 60 Any additional costs required to meet the scope of work during the O&M period of Year 1 (Monthly) 61 Annual Maintenance Contract (AMC) charges including Run management Year 2 (Monthly) 62 Onsite Support Engineers Year 2 (Monthly) 63 Remote Monitoring and Support Year 2 (Monthly) 64 AI Model Re-Training and Updates Year 2 (Monthly) 65 Digital MarketingYear 2 (Monthly) 66 API Cost Year 2 (Monthly) 67 Software License Cost Year 2 (Monthly) 68 Additional modification costYear 2 69 Cloud Hosting Cost Year 2 (Monthly) 70 Any additional costs required to meet the scope of work during the O&M period of Year 2 (Monthly) 71 Annual Maintenance Contract (AMC) charges including Run management Year 3 (Monthly) 72 Onsite Support Engineers Year 3 (Monthly) 73 Remote Monitoring and Support Year 3 (Monthly) 74 AI Model Re-Training and Updates Year 3 (Monthly) 75 Digital MarketingYear 3 (Monthly) 76 API Cost Year 3 (Monthly) 77 Software License Cost Year 3 (Monthly) 78 Additional modification costYear 3 79 Cloud Hosting Cost Year 3 (Monthly) 80 Any additional costs required to meet the scope of work during the O&M period of Year 3 (Monthly) 81 Annual Maintenance Contract (AMC) charges including Run management Year 4 (Monthly) 82 Onsite Support Engineers Year 4 (Monthly) 83 Remote Monitoring and Support Year 4 (Monthly) 84 AI Model Re-Training and Updates Year 4 (Monthly) 85 Digital MarketingYear 4 (Monthly) 86 API Cost Year 4 (Monthly) 87 Software License Cost Year 4 (Monthly) 88 Additional modification costYear 4 89 Cloud Hosting Cost Year 4 (Monthly) 90 Any additional costs required to meet the scope of work during the O&M period of Year 4 (Monthly) 91 Annual Maintenance Contract (AMC) charges including Run management Year 5 (Monthly) 92 Onsite Support Engineers Year 5 (Monthly) 93 Remote Monitoring and Support Year 5 (Monthly) 94 AI Model Re-Training and Updates Year 5 (Monthly) 95 Digital MarketingYear 5 (Monthly) 96 API Cost Year 5 (Monthly) 97 Software License Cost Year 5 (Monthly) 98 Additional modification costYear 5 99 Cloud Hosting Cost Year 5 (Monthly) 100 Any additional costs required to meet the scope of work during the O&M period of Year 5 (Monthly) 101 Annual Maintenance Contract (AMC) charges including Run management Year 6 (Monthly) 102 Onsite Support Engineers Year 6 (Monthly) 103 Remote Monitoring and Support Year 6 (Monthly) 104 AI Model Re-Training and Updates Year 6 (Monthly) 105 Digital MarketingYear 6 (Monthly) 106 API Cost Year 6 (Monthly) 107 Software License Cost Year 6 (Monthly) 108 Additional modification costYear 6 109 Cloud Hosting Cost Year 6 (Monthly) 110 Any additional costs required to meet the scope of work during the O&M period of Year 6 (Monthly) 111 Annual Maintenance Contract (AMC) charges including Run management Year 7 (Monthly) 112 Onsite Support Engineers Year 7 (Monthly) 113 Remote Monitoring and Support Year 7 (Monthly) 114 AI Model Re-Training and Updates Year 7 (Monthly) 115 Digital MarketingYear 7 (Monthly) 116 API Cost Year 7 (Monthly) 117 Software License Cost Year 7 (Monthly) 118 Additional modification costYear 7 119 Cloud Hosting Cost Year 7 (Monthly) 120 Any additional costs required to meet the scope of work during the O&M period of Year 7 (Monthly)

Sr No	CorrigendumDate	Corrigendum	CorrigendumType	NewSubmissionDate
1	02-06-2025	CORRIGENDUM 9	Technical Bid	10-06-2025
2	04-03-2025	Corrigendum I	Date	25-03-2025
3	09-04-2025	CORRIGENDUM 3	Technical Bid	16-04-2025
4	09-04-2025	Corrigendum 5	Date	29-04-2025
5	09-04-2025	CORRIGENDUM 4	Technical Bid	29-04-2025
6	11-06-2025	Corrigendum 10	Date	25-06-2025
7	14-05-2025	Corrigendum 7	Date	26-05-2025
8	21-03-2025	Date Extension	Date	16-04-2025
9	25-04-2025	Corrigendum 6	Date	14-05-2025
10	27-05-2025	Corrigendum 8	Date	10-06-2025

INR 25000 /-

INR 2000000.0 /-

INR 11.99 Crore /-