Public Administrative Department Government Departments Closing in 0 days TDR #42890641

Tender For Tender For Selection Of Call Center Agency For Inbound Operation And Maintenance Of Madhya Pradesh Integrated Citizens Facilitation Service (Cm Helpline)

Issued by Government Departments · bhopal, Madhya Pradesh
Tender Value
Ref. Documents
Estimated cost
Bid Submission
20 May 2024
0 days left
EMD
32 Lakhs
Bank guarantee accepted
Document Fee
10000
Non-refundable
Tender Type
Online

Tender Overview

Organization
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Tender ID
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Competition Type
NCB
Bidding Type
Tender
Location / State
bhopal → Madhya Pradesh
EMD Exemption
Not Available
Quantity
Not Available
Website
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Contact Person
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Address
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Project Description

Tender For Selection Of Call Center Agency For Inbound Operation And Maintenance Of Madhya Pradesh Integrated Citizens Facilitation Service (Cm Helpline)

Corrigendum

Sr No Corrigendum Date Corrigendum Type New Submission Date
1 04-Apr-2024 Corrigendum 1 Date 08-May-2024
2 19-Apr-2024 CORRIGENDUM_2 Date 20-May-2024
3 30-Apr-2024 Corrigendum 3 Date 20-May-2024
4 02-May-2024 Pre Bid Response Other 20-May-2024

BOQ

Name of Work: Madhya Pradesh State Agency for Public Services 4th Floor, Textbook Corporation,Arera Hills, Bhopal - 462011
Sl. No. Item Description
1Operation & maintenance of call centre of 245 physical seats equivalent to 490 person shift as given in \"Scope of Work\", \"Obligations of the Vendor\" and \"Specifications for Operation and Maintenance of Madhya Pradesh Integrated Citizens Facilitation Service (CM Helpline “181) etc. including manpower, supply installation, commissioning of new hardware, system maintenance and updating of software/hardware, furniture, fixtures, electricity charges, water charges, routine maintenance and other requirements complete as per contract document

AI Tender Summary

OUR REF NO 42890641
AUTHORITY Government Departments
TENDER VALUE Ref. Documents
LAST DATE 20-05-2024
Authority
Authority Name State Agency for Public Services
Work Description Tender For Selection Of Call Center Agency For Inbound Operation And Maintenance Of Madhya Pradesh Integrated Citizens Facilitation Service (Cm Helpline)
Basic Detail
Tender No 09/SAPS/2024
Bidding Type Tender
Location
City bhopal
State Madhya Pradesh
Key Dates
Publish Date 02 May 2024
Submission Date 20 May 2024
Open Date 23 Apr 2024
Finance
Tender Value Ref. Documents
Tender Fee 10000
EMD 32 Lakhs
Exemption Not Available
Document List
92eacc46-d449-434f-98f6-c30feca52f9a.html
BOQ_404509.xls
rfp_inboundnew.pdf
Tendernotice_1.pdf
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Tender Timeline

May 02, 2024
11:30 IST

Tender Published

Tender notice published.

Completed
May 08, 2024
18:00 IST

Corrigendum-1 Issued

Clarifications on tender conditions and amendments issued.

Completed
May 20, 2024
18:00 IST

Corrigendum-2 Issued

Clarifications on tender conditions and amendments issued.

Completed
May 20, 2024
18:00 IST

Corrigendum-3 Issued

Clarifications on tender conditions and amendments issued.

Completed
May 20, 2024
18:00 IST

Corrigendum-4 Issued

Clarifications on tender conditions and amendments issued.

Completed
May 20, 2024
17:00 IST

Bid Submission Deadline

Online submission via eProcurement portal.

Completed
Apr 23, 2024

Bid Opening Date

Technical bids will be opened and evaluated.

Completed

Tender Documents

Download All (ZIP) ↓
html

92eacc46-d449-434f-98f6-c30feca52f9a.html

xls

BOQ_404509.xls

pdf

rfp_inboundnew.pdf

pdf

Tendernotice_1.pdf

Disclaimer

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