Tender For Design Development And Implementation Of Web Portal For Providing Citizen Centric Services Effectively And Better Facilities To Passengers Of Uttar Pradesh State Road Transport Corporation Upsrtc, Lucknow-Uttar Pradesh
TDR : 42380953
Tender Notice
BOQ
Expired
Lucknow
Uttar Pradesh
Tender For Design Development And Implementation Of Web Portal For Providing Citizen Centric Services Effectively And Better Facilities To Passengers Of Uttar Pradesh State Road Transport Corporation Upsrtc
Name of Work:Design, Development and Implementation of Web Portal for providing Citizen Centric Services effectively and better Facilities to Passengers of Uttar Pradesh State Road Transport Corporation (UPSRTC)
Sl. No.
Item Description
1
Project Study and SRS (System Requirement Specification) preparation for Depot Management System? Team Mobilization at HQ? Meeting with all stakeholders? Studying the existing software of different Vendors? Requirement Gathering? Gap Analysis ? Finalizingrequirement? Preparing System Requirement Specification (SRS) for DMSDeliverables:1. System Requirement Specifications (SRS)2. Standard Operating Procedure (SOP)
2
Online Timetable of buses for Citizen on all routesFor providing this service to citizen it will be required to develop & plan online system as mentioned below:? Online Timetable? Fleet Planning ? Crew PlanningVehicle Dispatch Process
3
Route Rationalization as per the Demand of the PassengersFor providing route rationalization as per demand, it will be required to develop following algorithm that optimizes routes and schedules based on passenger reservations, historical data, and real-time demand features: ? Historical data on passenger demand? Route usage, and scheduling? Collection of real-time data on current passenger bookings? Collection of real-time data of ticket sales? Real time data of vehicle locations
4
Operation of Vehicles Category as per the need of passengers for increasing Revenue and profitability of CorporationTo increase revenue and profitability forUPSRTC, it\"s essential to operate vehicles in a way that meets the needs and preferences of passengers while optimizing operational efficiency. Here are some strategies and considerations for operating vehicles in different categories to achieve this goal:- ? Calculating demand of Vehicle category based on routeand Passenger, Distance? Monitoring Vehicle category wise Income? Monitoring Vehicle category wise Expenses? Calculating Revenue and profitability as per Vehicle CategoryCalculate the Operational & Maintenance expenses of Vehicle
5
Online ‘Bus Health System’ and ‘Smart Bus Rating System’ for providing better quality service to CitizenTo provide better quality services to citizen by \"Bus Health System\" and \"Smart Bus Rating System\" it is required to develop following:? Status of Vehicle Health on the basis of Inspection report? Daily/Forthnigly Inspection and Maintenance Status? Fuel Management of Vehicle? Rating of Vehicle based on different parameters? Rating of Bus crew membersVehicle health based on accessories/parts validity
6
Online System for emergency arrangements and emergency notification system for passengers in case of emergency/break downTo provide emergency services to citizen it\"s required to develop following:? Emergency Notification System on Mobile App? Panic button in the app, allowing passengers to send an emergency alert directly to UPSRTC and local authorities in case of dangerEmergency Response CoordinationLoyalty & Rewards Program to passengersCreating a loyalty and rewards program for UPSRTC (Uttar Pradesh State Road Transport Corporation) passengers can be a great way to incentivize repeat ridership. It will be required to developed following functionalities for the same :- ? Defining Loyalty rewards? Mechanism to earn loyalty points? Mechanism to redeem loyalty points? Enrolment and CommunicationMonitor and Adjust
7
Integration with AFCS (Automatic Fare Calculation System)
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Integration with AVLS (Automatic Vehicle Location System)
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Integration with Other Vendor\"s Platform
10
Bulk SMS (for 1 Year) (Rate Per SMS)
11
Payment Gateway
12
Android/iOS based Mobile App
13
Security Audit through CERT-In empanelled agency (for 1 Year)
14
Cloud Server Setup and hosting of Application for 1 Year (MeitY empanelled Vendor)
15
Secured Socket Layer (for 1 Year)
16
Training & Capacity Building from Head Office (One time)
17
Setup of Project Implementation Unit at HQ (1 Senior Developer, 2 Assistant Developer, 2 TSE) (for 6 months)
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