Public Administrative Department Government Departments Closing in 0 days TDR #42358954

Tender For Tender For Selection Of Agency For Providing Call Centre Operator Cm Helpline Outbound Process

Issued by Government Departments · bhopal, Madhya Pradesh
Tender Value
Ref. Documents
Estimated cost
Bid Submission
14 Mar 2024
0 days left
EMD
32 Lakhs
Bank guarantee accepted
Document Fee
10000
Non-refundable
Tender Type
Online

Tender Overview

Organization
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Tender ID
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Competition Type
NCB
Bidding Type
Tender
Location / State
bhopal → Madhya Pradesh
EMD Exemption
Not Available
Quantity
Not Available
Website
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Contact Person
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Address
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Project Description

Tender For Tender For Selection Of Agency For Providing Call Centre Operator Cm Helpline Outbound Process

Corrigendum

Sr No Corrigendum Date Corrigendum Type New Submission Date
1 23-Feb-2024 Corrigendum-01 Other 14-Mar-2024
2 05-Mar-2024 Corrigendum 2 Other 14-Mar-2024

BOQ

Name of Work: Madhya Pradesh State Agency for Public Services 4th Floor, Textbook Corporation,Arera Hills, Bhopal - 462011
Sl. No. Item Description
1Operation & maintenance of call centre of 60physical seats equivalent to 120 person in twoshift as given in \"Scope of Work\", \"Obligations ofthe Vendor\" and \"Specifications for Operation andMaintenance of Madhya Pradesh for Outboundcall centre (CM Helpline “181) etc. includingmanpower, supply installation, commissioning ofnew hardware, system maintenance and updatingof software/hardware, furniture, fixtures, rent forelectricity, water charges, routine maintenanceand other requirements complete as perrequirement operation of Call Centre.

AI Tender Summary

OUR REF NO 42358954
AUTHORITY Government Departments
TENDER VALUE Ref. Documents
LAST DATE 14-03-2024
Authority
Authority Name State Agency for Public Services
Work Description Tender For Tender For Selection Of Agency For Providing Call Centre Operator Cm Helpline Outbound Process
Basic Detail
Tender No 08/SAPS/2024
Bidding Type Tender
Location
City bhopal
State Madhya Pradesh
Key Dates
Publish Date 05 Mar 2024
Submission Date 14 Mar 2024
Open Date 15 Mar 2024
Finance
Tender Value Ref. Documents
Tender Fee 10000
EMD 32 Lakhs
Exemption Not Available
Document List
f11a3e84-3486-4536-9fdb-4b4d42d70604.html
BOQ_393044.xls
RFP_F.pdf
Tendernotice_1.pdf
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Tender Timeline

Mar 05, 2024
11:30 IST

Tender Published

Tender notice published.

Completed
Mar 14, 2024
18:00 IST

Corrigendum-1 Issued

Clarifications on tender conditions and amendments issued.

Completed
Mar 14, 2024
18:00 IST

Corrigendum-2 Issued

Clarifications on tender conditions and amendments issued.

Completed
Mar 14, 2024
17:00 IST

Bid Submission Deadline

Online submission via eProcurement portal.

Completed
Mar 15, 2024

Bid Opening Date

Technical bids will be opened and evaluated.

Completed

Tender Documents

Download All (ZIP) ↓
html

f11a3e84-3486-4536-9fdb-4b4d42d70604.html

xls

BOQ_393044.xls

pdf

RFP_F.pdf

pdf

Tendernotice_1.pdf

Disclaimer

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