Supply Of Procurement Of 24X7 Onsite Technical Support For Tibco Enterprise Service Bus (Esb) For 3 Years I.E. 23-July-2024 Onwards At Cris(Hq), Chanakyapuri, New Delhiprocurement Of 24X7 Onsite Technical Support For Tibco Enterprise Service Bus (Esb, delhi-Delhi

Procurement Of 24X7 Onsite Technical Support For Tibco Enterprise Service Bus ( Esb ) For 3 Years I.E. 23-July-2024 Onwards At Cris ( Hq ) , Chanakyapuri, New Delhiprocurement Of 24X7 Onsite Technical Support For Tibco Enterprise Service Bus ( Esb ) For 3 Years I.E. 23-July-2024 Onwards At Cris ( Hq ) , Chanakyapuri, New Delhi, 24X7 Onsite Technical Support 1 Person / Shift ( 8 Hours ) For I Year At ( Location ) Gm / Coa, Cris Delhi 1.00 Yearly 2 002 Service Non Stock --- Yes Consignee Inr ( Y ) 24X7 Onsite Technical Support 1 Person / Shift ( 8 Hours ) For Ii Year At ( Location ) Gm / Coa, Cris Delhi 1.00 Yearly 3 003 Service Non Stock --- Yes Consignee Inr ( Y ) 24X7 Onsite Technical Support 1 Person / Shift ( 8 Hours ) For Iii Year At ( Location ) Gm / Coa, Cris Delhi 1.00 Yearly 4 004 Service Non Stock --- Yes Consignee Inr ( Y ) Onsite Technical Support 1 Person General Shift ( 8 Hours ) And On Call Basis In Case Of Any Failure For I Year At ( Location ) Gm / Coa, Cris Delhi 1.00 Yearly 5 005 Service Non Stock --- Yes Consignee Inr ( Y ) Page 1 Of 3 Run Date / Time: 27 / 01 / 2024 21:38:23Procurement / Cris Tender Document Tender No 01235231A Closing Date / Time 19 / 02 / 2024 15:30 Onsite Technical Support 1 Person General Shift ( 8 Hours ) And On Call Basis In Case Of Any Failure For Ii Year At ( Location ) Gm / Coa, Cris Delhi 1.00 Yearly 6 006 Service Non Stock --- Yes Consignee Inr ( Y ) Onsite Technical Support 1 Person General Shift ( 8 Hours ) And On Call Basis In Case Of Any Failure For Iii Year At ( Location ) Gm / Coa, Cris Delhi 1.00 Yearly 3. T And C F.O.R Description Destination Delivery Period Description Delivery / Completion Rate Of Supply For All Items Completion : Within 28 Days Services Are Required From 23.07.2024. In Case Purchase Order Is Issued Beyond 22.07.2024, The Delivery Period Shall Be Within 4 Weeks From The Date Of Purchase Order. In Case Delay Of Services As Per Delivery Period, Ld Shall Be Applicable As Per Egcc. During Delivery, Bidder Also Has To Provide The Escalation Matrix Of Bidder Upto Ceo. Payment Terms S.No Description Payment Terms 1 As Per Clause 12.0 & 12.1 Of Bid Document Part Ii 4. Eligibility Conditions Special Eligibility Criteria S.No. Description Confirmation Remarks Documents Required Allowed Uploading 1 As Per Clause 6.0 Of Bid Document Part Ii Yes Yes Not Allowed 5. Compliance Conditions Commercial-Compliance S.No. Description Confirmation Remarks Documents Required Allowed Uploading Page 2 Of 3 Run Date / Time: 27 / 01 / 2024 21:38:23Procurement / Cris Tender Document Tender No 01235231A Closing Date / Time 19 / 02 / 2024 15:30 1 Please Enter The Percentage Of Local Content In The Material Being Offered. No Yes Not Allowed Please Enter 0 For Fully Imported Items, And 100 For Fully Indigenous Items. The Definition And Calculation Of Local Content Shall Be In Accordance With The Make In India Policy As Incorporated In The Tender Conditions. Other Conditions S.No. Description Confirmation Remarks Documents Required Allowed Uploading 1 The Scope Of Work Involved For The Procurement Of 24X7 Onsite Technical No No Not Allowed Support For Tibco Enterprise Service Bus ( Esb ) For 3 Years I.E. 23-July- 2024 Onwards At Cris ( Hq ) , Chanakyapuri, New Delhi.The Details Are Attached At Sn-11. 2 All Other Terms & Conditions Will Be As Per Cris Egcc ( Including Yes Yes Not Allowed Modifications ) . Bid Documents Part-Ii. 3 The Details Are Attached At Sn-11 Mentioned In Scope Column May Be No No Not Allowed Treated As Deleted. 6. Documents Attached With Tender S.No. Document Name Document Description 1 4781799.Pdf Cris Egcc 2 4781793.Pdf Bid Document Part Ii The Tenderers In Their Bid Shall Indicate The Details Of Their Gst Jurisdictional Assessing Officers ( Designation, Address & Email Id ) . In Case Of A Contract Award, A Copy Of Purchase Order Shall Be Immediately Forwarded By Purchaser To The Gst Jurisdictional Assessing Officer Mentioned In Tenderers Bid This Tender Complies With Public Procurement Policy ( Make In India ) Order 2017, Dated 15 / 06 / 2017, Issued By Department Of Industrial Promotion And Policy, Ministry Of Commerce, Circulated Vide Railway Board Letter No. 2015 / Rs ( G ) / 779 / 5 Dated 03 / 08 / 2017 And 27 / 12 / 2017 And Amendments / Revisions Thereof. As A Tender Inviting Authority, The Undersigned Has Ensured That The Issue Of This Tender Does Not Violate Provisions Of Gfr Regarding Procurement Through Gem. Digitally Signed By Ami ( Sachchida Nand Anand ) Page 3 Of 3 Run Date / Time: 27 / 01 / 2024 21:38:23 , 24X7 Onsite Technical Support 1 Person / Shift ( 8 Hours ) For Ii Year At ( Location ) Gm / Coa, Cris Delhi 1.00 Yearly 3 003 Service Non Stock --- Yes Consignee Inr ( Y ) 24X7 Onsite Technical Support 1 Person / Shift ( 8 Hours ) For Iii Year At ( Location ) Gm / Coa, Cris Delhi 1.00 Yearly 4 004 Service Non Stock --- Yes Consignee Inr ( Y ) Onsite Technical Support 1 Person General Shift ( 8 Hours ) And On Call Basis In Case Of Any Failure For I Year At ( Location ) Gm / Coa, Cris Delhi 1.00 Yearly 5 005 Service Non Stock --- Yes Consignee Inr ( Y ) Page 1 Of 3 Run Date / Time: 27 / 01 / 2024 21:38:23Procurement / Cris Tender Document Tender No 01235231A Closing Date / Time 19 / 02 / 2024 15:30 Onsite Technical Support 1 Person General Shift ( 8 Hours ) And On Call Basis In Case Of Any Failure For Ii Year At ( Location ) Gm / Coa, Cris Delhi 1.00 Yearly 6 006 Service Non Stock --- Yes Consignee Inr ( Y ) Onsite Technical Support 1 Person General Shift ( 8 Hours ) And On Call Basis In Case Of Any Failure For Iii Year At ( Location ) Gm / Coa, Cris Delhi 1.00 Yearly 3. T And C F.O.R Description Destination Delivery Period Description Delivery / Completion Rate Of Supply For All Items Completion : Within 28 Days Services Are Required From 23.07.2024. In Case Purchase Order Is Issued Beyond 22.07.2024, The Delivery Period Shall Be Within 4 Weeks From The Date Of Purchase Order. In Case Delay Of Services As Per Delivery Period, Ld Shall Be Applicable As Per Egcc. During Delivery, Bidder Also Has To Provide The Escalation Matrix Of Bidder Upto Ceo. Payment Terms S.No Description Payment Terms 1 As Per Clause 12.0 & 12.1 Of Bid Document Part Ii 4. Eligibility Conditions Special Eligibility Criteria S.No. Description Confirmation Remarks Documents Required Allowed Uploading 1 As Per Clause 6.0 Of Bid Document Part Ii Yes Yes Not Allowed 5. Compliance Conditions Commercial-Compliance S.No. Description Confirmation Remarks Documents Required Allowed Uploading Page 2 Of 3 Run Date / Time: 27 / 01 / 2024 21:38:23Procurement / Cris Tender Document Tender No 01235231A Closing Date / Time 19 / 02 / 2024 15:30 1 Please Enter The Percentage Of Local Content In The Material Being Offered. No Yes Not Allowed Please Enter 0 For Fully Imported Items, And 100 For Fully Indigenous Items. The Definition And Calculation Of Local Content Shall Be In Accordance With The Make In India Policy As Incorporated In The Tender Conditions. Other Conditions S.No. Description Confirmation Remarks Documents Required Allowed Uploading 1 The Scope Of Work Involved For The Procurement Of 24X7 Onsite Technical No No Not Allowed Support For Tibco Enterprise Service Bus ( Esb ) For 3 Years I.E. 23-July- 2024 Onwards At Cris ( Hq ) , Chanakyapuri, New Delhi.The Details Are Attached At Sn-11. 2 All Other Terms & Conditions Will Be As Per Cris Egcc ( Including Yes Yes Not Allowed Modifications ) . Bid Documents Part-Ii. 3 The Details Are Attached At Sn-11 Mentioned In Scope Column May Be No No Not Allowed Treated As Deleted. 6. Documents Attached With Tender S.No. Document Name Document Description 1 4781799.Pdf Cris Egcc 2 4781793.Pdf Bid Document Part Ii The Tenderers In Their Bid Shall Indicate The Details Of Their Gst Jurisdictional Assessing Officers ( Designation, Address & Email Id ) . In Case Of A Contract Award, A Copy Of Purchase Order Shall Be Immediately Forwarded By Purchaser To The Gst Jurisdictional Assessing Officer Mentioned In Tenderers Bid This Tender Complies With Public Procurement Policy ( Make In India ) Order 2017, Dated 15 / 06 / 2017, Issued By Department Of Industrial Promotion And Policy, Ministry Of Commerce, Circulated Vide Railway Board Letter No. 2015 / Rs ( G ) / 779 / 5 Dated 03 / 08 / 2017 And 27 / 12 / 2017 And Amendments / Revisions Thereof. As A Tender Inviting Authority, The Undersigned Has Ensured That The Issue Of This Tender Does Not Violate Provisions Of Gfr Regarding Procurement Through Gem. Digitally Signed By Ami ( Sachchida Nand Anand ) Page 3 Of 3 Run Date / Time: 27 / 01 / 2024 21:38:23 , 24X7 Onsite Technical Support 1 Person / Shift ( 8 Hours ) For Iii Year At ( Location ) Gm / Coa, Cris Delhi 1.00 Yearly 4 004 Service Non Stock --- Yes Consignee Inr ( Y ) Onsite Technical Support 1 Person General Shift ( 8 Hours ) And On Call Basis In Case Of Any Failure For I Year At ( Location ) Gm / Coa, Cris Delhi 1.00 Yearly 5 005 Service Non Stock --- Yes Consignee Inr ( Y ) Page 1 Of 3 Run Date / Time: 27 / 01 / 2024 21:38:23Procurement / Cris Tender Document Tender No 01235231A Closing Date / Time 19 / 02 / 2024 15:30 Onsite Technical Support 1 Person General Shift ( 8 Hours ) And On Call Basis In Case Of Any Failure For Ii Year At ( Location ) Gm / Coa, Cris Delhi 1.00 Yearly 6 006 Service Non Stock --- Yes Consignee Inr ( Y ) Onsite Technical Support 1 Person General Shift ( 8 Hours ) And On Call Basis In Case Of Any Failure For Iii Year At ( Location ) Gm / Coa, Cris Delhi 1.00 Yearly 3. T And C F.O.R Description Destination Delivery Period Description Delivery / Completion Rate Of Supply For All Items Completion : Within 28 Days Services Are Required From 23.07.2024. In Case Purchase Order Is Issued Beyond 22.07.2024, The Delivery Period Shall Be Within 4 Weeks From The Date Of Purchase Order. In Case Delay Of Services As Per Delivery Period, Ld Shall Be Applicable As Per Egcc. During Delivery, Bidder Also Has To Provide The Escalation Matrix Of Bidder Upto Ceo. Payment Terms S.No Description Payment Terms 1 As Per Clause 12.0 & 12.1 Of Bid Document Part Ii 4. Eligibility Conditions Special Eligibility Criteria S.No. Description Confirmation Remarks Documents Required Allowed Uploading 1 As Per Clause 6.0 Of Bid Document Part Ii Yes Yes Not Allowed 5. Compliance Conditions Commercial-Compliance S.No. Description Confirmation Remarks Documents Required Allowed Uploading Page 2 Of 3 Run Date / Time: 27 / 01 / 2024 21:38:23Procurement / Cris Tender Document Tender No 01235231A Closing Date / Time 19 / 02 / 2024 15:30 1 Please Enter The Percentage Of Local Content In The Material Being Offered. No Yes Not Allowed Please Enter 0 For Fully Imported Items, And 100 For Fully Indigenous Items. The Definition And Calculation Of Local Content Shall Be In Accordance With The Make In India Policy As Incorporated In The Tender Conditions. Other Conditions S.No. Description Confirmation Remarks Documents Required Allowed Uploading 1 The Scope Of Work Involved For The Procurement Of 24X7 Onsite Technical No No Not Allowed Support For Tibco Enterprise Service Bus ( Esb ) For 3 Years I.E. 23-July- 2024 Onwards At Cris ( Hq ) , Chanakyapuri, New Delhi.The Details Are Attached At Sn-11. 2 All Other Terms & Conditions Will Be As Per Cris Egcc ( Including Yes Yes Not Allowed Modifications ) . Bid Documents Part-Ii. 3 The Details Are Attached At Sn-11 Mentioned In Scope Column May Be No No Not Allowed Treated As Deleted. 6. Documents Attached With Tender S.No. Document Name Document Description 1 4781799.Pdf Cris Egcc 2 4781793.Pdf Bid Document Part Ii The Tenderers In Their Bid Shall Indicate The Details Of Their Gst Jurisdictional Assessing Officers ( Designation, Address & Email Id ) . In Case Of A Contract Award, A Copy Of Purchase Order Shall Be Immediately Forwarded By Purchaser To The Gst Jurisdictional Assessing Officer Mentioned In Tenderers Bid This Tender Complies With Public Procurement Policy ( Make In India ) Order 2017, Dated 15 / 06 / 2017, Issued By Department Of Industrial Promotion And Policy, Ministry Of Commerce, Circulated Vide Railway Board Letter No. 2015 / Rs ( G ) / 779 / 5 Dated 03 / 08 / 2017 And 27 / 12 / 2017 And Amendments / Revisions Thereof. As A Tender Inviting Authority, The Undersigned Has Ensured That The Issue Of This Tender Does Not Violate Provisions Of Gfr Regarding Procurement Through Gem. Digitally Signed By Ami ( Sachchida Nand Anand ) Page 3 Of 3 Run Date / Time: 27 / 01 / 2024 21:38:23 , Onsite Technical Support 1 Person General Shift ( 8 Hours ) And On Call Basis In Case Of Any Failure For I Year At ( Location ) Gm / Coa, Cris Delhi 1.00 Yearly 5 005 Service Non Stock --- Yes Consignee Inr ( Y ) Page 1 Of 3 Run Date / Time: 27 / 01 / 2024 21:38:23Procurement / Cris Tender Document , Onsite Technical Support 1 Person General Shift ( 8 Hours ) And On Call Basis In Case Of Any Failure For Ii Year At ( Location ) Gm / Coa, Cris Delhi 1.00 Yearly 6 006 Service Non Stock --- Yes Consignee Inr ( Y ) Onsite Technical Support 1 Person General Shift ( 8 Hours ) And On Call Basis In Case Of Any Failure For Iii Year At ( Location ) Gm / Coa, Cris Delhi 1.00 Yearly 3. T And C F.O.R Description Destination Delivery Period Description Delivery / Completion Rate Of Supply For All Items Completion : Within 28 Days Services Are Required From 23.07.2024. In Case Purchase Order Is Issued Beyond 22.07.2024, The Delivery Period Shall Be Within 4 Weeks From The Date Of Purchase Order. In Case Delay Of Services As Per Delivery Period, Ld Shall Be Applicable As Per Egcc. During Delivery, Bidder Also Has To Provide The Escalation Matrix Of Bidder Upto Ceo. Payment Terms S.No Description Payment Terms 1 As Per Clause 12.0 & 12.1 Of Bid Document Part Ii 4. Eligibility Conditions Special Eligibility Criteria S.No. Description Confirmation Remarks Documents Required Allowed Uploading 1 As Per Clause 6.0 Of Bid Document Part Ii Yes Yes Not Allowed 5. Compliance Conditions Commercial-Compliance S.No. Description Confirmation Remarks Documents Required Allowed Uploading Page 2 Of 3 Run Date / Time: 27 / 01 / 2024 21:38:23Procurement / Cris Tender Document , Onsite Technical Support 1 Person General Shift ( 8 Hours ) And On Call Basis In Case Of Any Failure For Iii Year At ( Location ) Gm / Coa, Cris Delhi 1.00 Yearly 3.

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Sl. No.	Item Description
1	Procurement Of 24X7 Onsite Technical Support For Tibco Enterprise Service Bus (Esb) For 3 Years I.E. 23-July-2024 Onwards At Cris(Hq), Chanakyapuri, New Delhi
2	24x7 Onsite Technical Support 1 Person/Shift (8 Hours) for I Year At (Location) GM/COA, CRIS Delhi 1.00 Yearly 2 002 Service Non Stock --- Yes CONSIGNEE INR (Y) 24x7 Onsite Technical Support 1 Person/Shift (8 Hours) for II Year At (Location) GM/COA, CRIS Delhi 1.00 Yearly 3 003 Service Non Stock --- Yes CONSIGNEE INR (Y) 24x7 Onsite Technical Support 1 Person/Shift (8 Hours) for III Year At (Location) GM/COA, CRIS Delhi 1.00 Yearly 4 004 Service Non Stock --- Yes CONSIGNEE INR (Y) Onsite Technical Support 1 Person General Shift (8 Hours) and on call basis in case of any failure for I Year At (Location) GM/COA, CRIS Delhi 1.00 Yearly 5 005 Service Non Stock --- Yes CONSIGNEE INR (Y) Page 1 of 3 Run Date/Time: 27/01/2024 21:38:23PROCUREMENT/CRIS TENDER DOCUMENT Tender No 01235231A Closing Date/Time 19/02/2024 15:30 Onsite Technical Support 1 Person General Shift (8 Hours) and on call basis in case of any failure for II Year At (Location) GM/COA, CRIS Delhi 1.00 Yearly 6 006 Service Non Stock --- Yes CONSIGNEE INR (Y) Onsite Technical Support 1 Person General Shift (8 Hours) and on call basis in case of any failure for III Year At (Location) GM/COA, CRIS Delhi 1.00 Yearly 3. T AND C F.O.R Description Destination Delivery Period Description Delivery /Completion Rate of Supply For all items Completion : Within 28 Days Services are required from 23.07.2024. In case Purchase order is issued beyond 22.07.2024, the delivery period shall be within 4 weeks from the date of purchase order. In case delay of services as per delivery period, LD shall be applicable as per EGCC. During delivery, bidder also has to provide the escalation matrix of bidder upto CEO. Payment Terms S.No Description Payment Terms 1 As per Clause 12.0 & 12.1 of Bid Document Part II 4. ELIGIBILITY CONDITIONS Special Eligibility Criteria S.No. Description Confirmation Remarks Documents Required Allowed Uploading 1 As per clause 6.0 of Bid Document Part II Yes Yes Not Allowed 5. COMPLIANCE CONDITIONS Commercial-Compliance S.No. Description Confirmation Remarks Documents Required Allowed Uploading Page 2 of 3 Run Date/Time: 27/01/2024 21:38:23PROCUREMENT/CRIS TENDER DOCUMENT Tender No 01235231A Closing Date/Time 19/02/2024 15:30 1 Please enter the percentage of local content in the material being offered. No Yes Not Allowed Please enter 0 for fully imported items, and 100 for fully indigenous items. The definition and calculation of local content shall be in accordance with the Make in India policy as incorporated in the tender conditions. Other Conditions S.No. Description Confirmation Remarks Documents Required Allowed Uploading 1 The scope of work involved for the procurement of 24x7 onsite technical No No Not Allowed support for TIBCO Enterprise Service Bus (ESB) for 3 years i.e. 23-July- 2024 onwards at CRIS(HQ), Chanakyapuri, New Delhi.The Details are attached at SN-11. 2 All Other Terms & Conditions will be as per CRIS EGCC (including Yes Yes Not Allowed modifications). Bid Documents Part-II. 3 "The Details are attached at SN-11" mentioned in Scope column may be No No Not Allowed treated as deleted. 6. DOCUMENTS ATTACHED WITH TENDER S.No. Document Name Document Description 1 4781799.pdf CRIS EGCC 2 4781793.pdf Bid Document Part II The tenderers in their bid shall indicate the details of their GST Jurisdictional Assessing Officers (Designation, Address & email id). In case of a contract award, a copy of Purchase Order shall be immediately forwarded by Purchaser to the GST Jurisdictional assessing officer mentioned in Tenderers bid This tender complies with Public Procurement Policy (Make in India) Order 2017, dated 15/06/2017, issued by Department of Industrial Promotion and Policy, Ministry of Commerce, circulated vide Railway Board letter no. 2015/RS(G)/779/5 dated 03/08/2017 and 27/12/2017 and amendments/ revisions thereof. As a Tender Inviting Authority, the undersigned has ensured that the issue of this tender does not violate provisions of GFR regarding procurement through GeM. Digitally Signed By AMI ( SACHCHIDA NAND ANAND ) Page 3 of 3 Run Date/Time: 27/01/2024 21:38:23
3	24x7 Onsite Technical Support 1 Person/Shift (8 Hours) for II Year At (Location) GM/COA, CRIS Delhi 1.00 Yearly 3 003 Service Non Stock --- Yes CONSIGNEE INR (Y) 24x7 Onsite Technical Support 1 Person/Shift (8 Hours) for III Year At (Location) GM/COA, CRIS Delhi 1.00 Yearly 4 004 Service Non Stock --- Yes CONSIGNEE INR (Y) Onsite Technical Support 1 Person General Shift (8 Hours) and on call basis in case of any failure for I Year At (Location) GM/COA, CRIS Delhi 1.00 Yearly 5 005 Service Non Stock --- Yes CONSIGNEE INR (Y) Page 1 of 3 Run Date/Time: 27/01/2024 21:38:23PROCUREMENT/CRIS TENDER DOCUMENT Tender No 01235231A Closing Date/Time 19/02/2024 15:30 Onsite Technical Support 1 Person General Shift (8 Hours) and on call basis in case of any failure for II Year At (Location) GM/COA, CRIS Delhi 1.00 Yearly 6 006 Service Non Stock --- Yes CONSIGNEE INR (Y) Onsite Technical Support 1 Person General Shift (8 Hours) and on call basis in case of any failure for III Year At (Location) GM/COA, CRIS Delhi 1.00 Yearly 3. T AND C F.O.R Description Destination Delivery Period Description Delivery /Completion Rate of Supply For all items Completion : Within 28 Days Services are required from 23.07.2024. In case Purchase order is issued beyond 22.07.2024, the delivery period shall be within 4 weeks from the date of purchase order. In case delay of services as per delivery period, LD shall be applicable as per EGCC. During delivery, bidder also has to provide the escalation matrix of bidder upto CEO. Payment Terms S.No Description Payment Terms 1 As per Clause 12.0 & 12.1 of Bid Document Part II 4. ELIGIBILITY CONDITIONS Special Eligibility Criteria S.No. Description Confirmation Remarks Documents Required Allowed Uploading 1 As per clause 6.0 of Bid Document Part II Yes Yes Not Allowed 5. COMPLIANCE CONDITIONS Commercial-Compliance S.No. Description Confirmation Remarks Documents Required Allowed Uploading Page 2 of 3 Run Date/Time: 27/01/2024 21:38:23PROCUREMENT/CRIS TENDER DOCUMENT Tender No 01235231A Closing Date/Time 19/02/2024 15:30 1 Please enter the percentage of local content in the material being offered. No Yes Not Allowed Please enter 0 for fully imported items, and 100 for fully indigenous items. The definition and calculation of local content shall be in accordance with the Make in India policy as incorporated in the tender conditions. Other Conditions S.No. Description Confirmation Remarks Documents Required Allowed Uploading 1 The scope of work involved for the procurement of 24x7 onsite technical No No Not Allowed support for TIBCO Enterprise Service Bus (ESB) for 3 years i.e. 23-July- 2024 onwards at CRIS(HQ), Chanakyapuri, New Delhi.The Details are attached at SN-11. 2 All Other Terms & Conditions will be as per CRIS EGCC (including Yes Yes Not Allowed modifications). Bid Documents Part-II. 3 "The Details are attached at SN-11" mentioned in Scope column may be No No Not Allowed treated as deleted. 6. DOCUMENTS ATTACHED WITH TENDER S.No. Document Name Document Description 1 4781799.pdf CRIS EGCC 2 4781793.pdf Bid Document Part II The tenderers in their bid shall indicate the details of their GST Jurisdictional Assessing Officers (Designation, Address & email id). In case of a contract award, a copy of Purchase Order shall be immediately forwarded by Purchaser to the GST Jurisdictional assessing officer mentioned in Tenderers bid This tender complies with Public Procurement Policy (Make in India) Order 2017, dated 15/06/2017, issued by Department of Industrial Promotion and Policy, Ministry of Commerce, circulated vide Railway Board letter no. 2015/RS(G)/779/5 dated 03/08/2017 and 27/12/2017 and amendments/ revisions thereof. As a Tender Inviting Authority, the undersigned has ensured that the issue of this tender does not violate provisions of GFR regarding procurement through GeM. Digitally Signed By AMI ( SACHCHIDA NAND ANAND ) Page 3 of 3 Run Date/Time: 27/01/2024 21:38:23
4	24x7 Onsite Technical Support 1 Person/Shift (8 Hours) for III Year At (Location) GM/COA, CRIS Delhi 1.00 Yearly 4 004 Service Non Stock --- Yes CONSIGNEE INR (Y) Onsite Technical Support 1 Person General Shift (8 Hours) and on call basis in case of any failure for I Year At (Location) GM/COA, CRIS Delhi 1.00 Yearly 5 005 Service Non Stock --- Yes CONSIGNEE INR (Y) Page 1 of 3 Run Date/Time: 27/01/2024 21:38:23PROCUREMENT/CRIS TENDER DOCUMENT Tender No 01235231A Closing Date/Time 19/02/2024 15:30 Onsite Technical Support 1 Person General Shift (8 Hours) and on call basis in case of any failure for II Year At (Location) GM/COA, CRIS Delhi 1.00 Yearly 6 006 Service Non Stock --- Yes CONSIGNEE INR (Y) Onsite Technical Support 1 Person General Shift (8 Hours) and on call basis in case of any failure for III Year At (Location) GM/COA, CRIS Delhi 1.00 Yearly 3. T AND C F.O.R Description Destination Delivery Period Description Delivery /Completion Rate of Supply For all items Completion : Within 28 Days Services are required from 23.07.2024. In case Purchase order is issued beyond 22.07.2024, the delivery period shall be within 4 weeks from the date of purchase order. In case delay of services as per delivery period, LD shall be applicable as per EGCC. During delivery, bidder also has to provide the escalation matrix of bidder upto CEO. Payment Terms S.No Description Payment Terms 1 As per Clause 12.0 & 12.1 of Bid Document Part II 4. ELIGIBILITY CONDITIONS Special Eligibility Criteria S.No. Description Confirmation Remarks Documents Required Allowed Uploading 1 As per clause 6.0 of Bid Document Part II Yes Yes Not Allowed 5. COMPLIANCE CONDITIONS Commercial-Compliance S.No. Description Confirmation Remarks Documents Required Allowed Uploading Page 2 of 3 Run Date/Time: 27/01/2024 21:38:23PROCUREMENT/CRIS TENDER DOCUMENT Tender No 01235231A Closing Date/Time 19/02/2024 15:30 1 Please enter the percentage of local content in the material being offered. No Yes Not Allowed Please enter 0 for fully imported items, and 100 for fully indigenous items. The definition and calculation of local content shall be in accordance with the Make in India policy as incorporated in the tender conditions. Other Conditions S.No. Description Confirmation Remarks Documents Required Allowed Uploading 1 The scope of work involved for the procurement of 24x7 onsite technical No No Not Allowed support for TIBCO Enterprise Service Bus (ESB) for 3 years i.e. 23-July- 2024 onwards at CRIS(HQ), Chanakyapuri, New Delhi.The Details are attached at SN-11. 2 All Other Terms & Conditions will be as per CRIS EGCC (including Yes Yes Not Allowed modifications). Bid Documents Part-II. 3 "The Details are attached at SN-11" mentioned in Scope column may be No No Not Allowed treated as deleted. 6. DOCUMENTS ATTACHED WITH TENDER S.No. Document Name Document Description 1 4781799.pdf CRIS EGCC 2 4781793.pdf Bid Document Part II The tenderers in their bid shall indicate the details of their GST Jurisdictional Assessing Officers (Designation, Address & email id). In case of a contract award, a copy of Purchase Order shall be immediately forwarded by Purchaser to the GST Jurisdictional assessing officer mentioned in Tenderers bid This tender complies with Public Procurement Policy (Make in India) Order 2017, dated 15/06/2017, issued by Department of Industrial Promotion and Policy, Ministry of Commerce, circulated vide Railway Board letter no. 2015/RS(G)/779/5 dated 03/08/2017 and 27/12/2017 and amendments/ revisions thereof. As a Tender Inviting Authority, the undersigned has ensured that the issue of this tender does not violate provisions of GFR regarding procurement through GeM. Digitally Signed By AMI ( SACHCHIDA NAND ANAND ) Page 3 of 3 Run Date/Time: 27/01/2024 21:38:23
5	Onsite Technical Support 1 Person General Shift (8 Hours) and on call basis in case of any failure for I Year At (Location) GM/COA, CRIS Delhi 1.00 Yearly 5 005 Service Non Stock --- Yes CONSIGNEE INR (Y) Page 1 of 3 Run Date/Time: 27/01/2024 21:38:23PROCUREMENT/CRIS TENDER DOCUMENT
6	Onsite Technical Support 1 Person General Shift (8 Hours) and on call basis in case of any failure for II Year At (Location) GM/COA, CRIS Delhi 1.00 Yearly 6 006 Service Non Stock --- Yes CONSIGNEE INR (Y) Onsite Technical Support 1 Person General Shift (8 Hours) and on call basis in case of any failure for III Year At (Location) GM/COA, CRIS Delhi 1.00 Yearly 3. T AND C F.O.R Description Destination Delivery Period Description Delivery /Completion Rate of Supply For all items Completion : Within 28 Days Services are required from 23.07.2024. In case Purchase order is issued beyond 22.07.2024, the delivery period shall be within 4 weeks from the date of purchase order. In case delay of services as per delivery period, LD shall be applicable as per EGCC. During delivery, bidder also has to provide the escalation matrix of bidder upto CEO. Payment Terms S.No Description Payment Terms 1 As per Clause 12.0 & 12.1 of Bid Document Part II 4. ELIGIBILITY CONDITIONS Special Eligibility Criteria S.No. Description Confirmation Remarks Documents Required Allowed Uploading 1 As per clause 6.0 of Bid Document Part II Yes Yes Not Allowed 5. COMPLIANCE CONDITIONS Commercial-Compliance S.No. Description Confirmation Remarks Documents Required Allowed Uploading Page 2 of 3 Run Date/Time: 27/01/2024 21:38:23PROCUREMENT/CRIS TENDER DOCUMENT
7	Onsite Technical Support 1 Person General Shift (8 Hours) and on call basis in case of any failure for III Year At (Location) GM/COA, CRIS Delhi 1.00 Yearly 3.