Public Administrative Department Local Bodies Closing in 0 days TDR #41818140

Supply Of D5-Epbx

Issued by Local Bodies · chandrapur, Maharashtra
Tender Value
Ref. Documents
Estimated cost
Bid Submission
07 Feb 2024
0 days left
EMD
Ref. Documents
Bank guarantee accepted
Document Fee
Ref. Documents
Non-refundable
Tender Type
Online

Tender Overview

Competition Type
NCB
Bidding Type
Tender
Location / State
chandrapur → Maharashtra
EMD Exemption
Not Available
Quantity
Not Available

Project Description

Supply Of D5-Epbx-2 Sitc Of Ip-Pbx System ( As Per Tender Specs ) And Equipped With Digital Extension - 32 Nos., Ip Extension- 250 Nos., Mobile Client With Audio And Video Call Support- 20 Nos., Pri ( 30 Ch ) - 1 Nos., Sip Trunk- 30 Ch, 256 Channel Voip Card- 1 No. , 16 Port Auto Attendant, 32 Party Ad-Hoc And Meet Me Conference, Standby Controller And Power Supply, Universal Slot Type Gateways With Self-Survivability, 19 Rack Mountable, Single Database With Centralize Management, Minimum 49 Self Survivable Gateways Support Distributed Over Networkstandalone System Expandability- 1296 Ports ( Single Database ) And Upto 10, 000 Ports Over Network 3 Sitc Of Ip Phone Based Operator Console - ( 4.3 Inch 4 Line Tiltable Colour Display, Min 480 X 272 Dot, 24 Multiline / Programmable Keys With Dual Colour Led, Backlit Dial Pad, 4 Soft Keys, 8 Fixed Function Keys, 4 Way Navigation Key Control, Wide Lamp For Incoming Call And Message With Min 7 Colour Support, 60 Dss Keys Module, Xml Support, Caller Name, Number And Image Support, Rj9 Headset Port, Dual Gigabit Port, Dhcp, Qos, Ip Precedence, Diffserv, Vlan Tagged Ieee802.1Q / P, Screen Saver, Screen Lock, Dual Step Adjustable Base, Rohs Etc. As Per Tender Specs And Should Be From Same Oem ) 4 Sitc Of Pc Based Operator Console 5 Sitc Of Session Border Controller- 30 Channel ( Voice And Media Session Expandability Upto 150, Registered Users Expandability Upto 500, Dos / Ddos Line Rate Protection, Bandwidth Throttling, Dynamic Blacklisting, Rtp Pinhole Management, Rogue Rtp Detection And Prevention, Sip Message Policy, Advanced Rtp Latching, Tls, Dtls, Srtp, Https, Ssh, Client / Server Sip Digest, Radius Digest, Operation & Management Using Browser-Based Gui, Cli, Snmp, Ini Configuration File, Rest Api, Ems, Detection Of Proxy Failure / Re-Routing, Transcoding & Codecs Support Using Coder Normalisation Including Transcoding, Codec Enforcement And Re-Prioritisation, G.711, G.723.1, G.726, G.729, Gsm-Fr, Amr-Nb / Wb, Silk-Nb / Wb, Opus-Nb / Wb, Packet Marking- 802.1P / Q Vlan Tagging, Diffserv, Tos, Cac Based On Bandwidth, Sessions, Number Of Connections / Registrations Etc. As Per Tender Specs And Should Be From Same Oem ) 6 Sitc Of Ip Phone ( Type 1 ) :- ( Min.3 Inch 3 Line Monocrome Backlit Display, 06 Multiline / Programmable Keys With Dual Colour Led, 4 Soft Keys, 8 Fixed Function Keys, 4 Way Navigation Key Control, Wide Lamp For Incoming Call And Message With Min 7 Olour Support, Xml Support, Caller Name, Number And Image Support, Rj9 Headset Port, Dual 10X100 Mbps Port, Dhcp, Qos, Ip Precedenace, Diffserv, Vlan Tagged Ieee802.1Q / P, Dual Step Adjustable Base, Rohs Etc. As Per Tender Specs And Should Be From Same Oem 7 Sitc Of Ip Phone ( Type 2 ) - ( 132X48 Pixel Lcd, 1 Sip Account, Upto 2 Call Appearance, Rj9 Headset Jack, Ip Address Setting Direct Or Via Dhcp Server, Support For G.711Μ / A, G.722 ( Wide- Band ) , G.723, G.726-32, G.729 A / B, Ilbc , In-Band And Out-Of- Band Dtmf ( In Audio, Rfc2833, Sip Info ) , Dual Switched Auto Sensing 10 / 100 Mbps Ethernet Ports, Integrated Poe, Sip Rfc3261, Tcp / Ip / Udp, Rtp / Rtcp, Http / Https, Arp / Rarp, Icmp, Dns ( A Record, Srv, Naptr ) , Pppoe, Ssh, Tftp, Ntp, Stun, Simple, Lldpmed, Ldap, Tr-069, 802.1X, Tls, Srtplayer 2 Qos ( 802.1Q, 802.1P ) And Layer 3 ( Tos, Diffserv, Mpls ) Qos Multilanguage Support, Poe ( Ieee802.3Af ) Or Local Power Adaptor, 2 Step Adjustable Base, Call History Up-To 200 Records Each For Incoming And Outgoing. As Per Tender Specs And Should Be From Same Oem ) 8 Sitc Of Video Phone- ( Min. 7 Inch Multitouch Capacitive, 16 Sip Account, Camera With Shutter, Lamp For Incoming Call And Message, Xml Support, Caller Name And Number, Dual 10X100x1000 Mbps Port, Hd Audio, Rj9 Handset And Headset Port, Bluetooth And Wifi Ready, Sip Rfc3261, Tcp / Ip / Udp, Rtp / Rtcp, Http / Https, Arp, Icmp, Dns ( A Record, Srv, Naptr ) , Dhcp, Pppoe, Ssh, Tftp, Ntp, Stun, Simple, Lldp- Med, Ldap, Tr- 069, 802.1X, Tls, Srtp, Ipv6, Openvpn®, Bp / Mp / Hp, Video Resolution Up To 720P, Frame Rate Up To 30 Fps, Bit Rate Up To 2Mbps, 3-Way Video Conference, Anti- Flickering, Auto Focus And Auto Exposure, Layer 2 Qos ( 802.1Q, 802.1P ) And Layer 3 ( Tos, Diffserv, Mpls ) Qos, User And Administrator Level Passwords, Md5 And Md5-Sess Based Authentication, 256-Bit Aes Encrypted Configuration File, Tls, Srtp, Https, 802.1X Media Access Control, Screen Lock, Dual Step Adjustable Base, Rohs Etc. As Per Tender Specs And Should Be From Same Oem ) 9 Sitc Of Digital Phone ( Type 1 ) - ( Min. 3 Inch 4 Line Tiltable Display With Backlitt, 24 Multiline / Programmable Keys With Dual Colour Led, Backlit Dial Pad, 4 Soft Keys, 8 Fixed Function Keys, 4 Way Navigation Key Control, Wide Lamp For Incoming Call And Message With Min 7 Colour Support, Caller Name, Number Support, Rj9 Headset Port, Dual Step Adjustable Base, Rohs Etc. As Per Tender Specs And Should Be From Same Oem ) 10 Sitc Of Digital Phone ( Type 2 ) - ( Min. 3 Inch 3 Line Monochrome Display, 6 Multiline / Programmable Keys With Dual Colour Led, Backlit Dial Pad, 4 Soft Keys, 8 Fixed Function Keys, 2 Way Navigation Key Control, Wide Lamp For Incoming Call And Message With Min 7 Colour Support, Caller Name, Number Support, Rj9 Headset Port, Dual Step Adjustable Base, Rohs Etc. As Per Tender Specs And Should Be From Same Oem ) 11 Sitc Of Call Billing Software- ( Cdr- Date Wise / Hourly / Daily / Weekly / Monthly / Yearly Format, Incoming And Outgoing Calls, Extension / Trunk / Department Wise Report, Intercom Reports, Gui Enable, Statistics And Graphical Data Report Support And As Per Tender Specs. ) 12 Headset With Noise Cancellation For Operators- ( Earpiece, Wideband Support, With Noise Cancellation Squashing Background Noise, Enhanced Dsp, Unparalleled Call Clarity, Dynamic Eq Stereo To Adjust Automatically For Voice Use. ) 13 Contact Center Suite Application - ( Desktop Based Agent License With Pop-Up -04, Admin / Supervisor Full Reporting License-01, 5 Seat Integrated Voice Logger / Call Recording, Automatic Call Distribution, Skill Based Call Routing, Cli Base Call Routing, Malicious Call Blocking, Inbound-Outbound, Multilingual Ivr, Customizable Queue Message, Call Campaign / Feedback Feature, Call Back Scheduling, Predictive And Progressive Outbound Dialler, Call History, Call Disposition And Remarks, Live Monitoring, Call Queue Management, Roll Management, Agent Mis Report, Agent Logging-Logout Report, Crm Pop, Client Info Pop-Up ) 14 Sms Integrationlic Pkg ( One Time ) 15 Website Integration Lic Pkg ( One Time ) 16 Whatupps Integration Lic Pkg 9One Time ) 17 Crm Integration Lic ( Per Crm ) 18 Emergency Code Solution- ( Minimum 6 Ers Codes With Blast Dialler And Notification ) 19 Complaint Management System 20 Vpn Router For Sip Trk Integration 21 Pc For Call Billing Software 22 Pc For Operator Console 23 Server For Emergency Code Solution And Contact Center 24 100 Pair Mdf ( Krone Type ) 25 Interconnecting Cable Between Mdf And Epabx System ( Lot ) 26 19 32U Rack With Pdb, Cable Manager, Fan Tray Etc. ( As Per Requirement )

BOQ

Name of Work: D5-EPBX
Sl. No. Item Description
1D5-EPBX
2SITC of IP-PBX System (as per tender specs) and equipped with Digital Extension - 32 Nos., IP Extension- 250 Nos., Mobile Client with Audio and Video Call support- 20 Nos., PRI (30 Ch)- 1 Nos., SIP Trunk- 30 Ch,256 Channel VOIP Card- 1 No. , 16 Port Auto attendant, 32 Party Ad-hoc and Meet me conference,Standby Controller and Power Supply, Universal Slot type Gateways with Self-Survivability, 19\" rack Mountable,Single Database with Centralize Management,Minimum 49 Self Survivable Gateways support distributed over networkStandalone System Expandability- 1296 Ports (single database) and upto 10,000 Ports over network
3SITC of IP Phone Based Operator Console - (4.3 Inch 4 Line Tiltable Colour Display, min 480 x 272 dot, 24 Multiline/ Programmable Keys with dual colour LED, Backlit Dial Pad, 4 Soft Keys, 8 Fixed function keys, 4 Way Navigation Key Control, Wide Lamp for Incoming Call and Message with min 7 Colour support, 60 DSS Keys Module, XML support, Caller Name, Number and Image support, RJ9 Headset Port, Dual Gigabit Port, DHCP, QoS, IP Precedence, Diffserv, VLAN Tagged IEEE802.1Q/p, Screen saver, Screen Lock, Dual Step adjustable base, ROHS etc. As per tender specs and should be from Same OEM)
4SITC of PC Based Operator Console
5SITC of Session Border Controller- 30 Channel (Voice and Media Session expandability upto 150, Registered Users expandability upto 500, DoS/DDoS line rate protection, Bandwidth throttling, Dynamic blacklisting, RTP pinhole management, Rogue RTP detection and prevention, SIP message policy, Advanced RTP latching, TLS, DTLS, SRTP, HTTPS, SSH, Client / Server SIP Digest, RADIUS Digest, Operation & Management using Browser-based GUI, CLI, SNMP, INI Configuration file, REST API, EMS, Detection of proxy failure / re-routing, Transcoding & Codecs support using Coder normalisation including transcoding, Codec enforcement and re-prioritisation, G.711, G.723.1, G.726, G.729, GSM-FR, AMR-NB/WB, SILK-NB/WB, Opus-NB/WB, Packet Marking- 802.1p/Q VLAN tagging, DiffServ, TOS, CAC Based on bandwidth, sessions, number of connections/registrations etc. as per tender specs and should be from Same OEM)
6SITC of IP Phone (Type 1) :- (min.3 inch 3 line monocrome backlit display, 06 multiline/programmable keys with dual colour LED, 4 soft keys, 8 fixed function keys, 4 way navigation key control, wide lamp for incoming call and message with min 7 olour support, XML support, caller name, number and image support, RJ9 headset port,dual 10x100 Mbps port, DHCP, Qos,IP Precedenace, Diffserv, VLAN tagged IEEE802.1Q/p, dual step adjustable base,ROHS etc. as per tender specs and should be from same OEM
7SITC of IP Phone (Type 2)- (132x48 Pixel LCD, 1 SIP account, upto 2 Call Appearance, RJ9 headset jack, IP address setting direct or via DHCP server, Support for G.711µ/a, G.722 (wide- band), G.723,G.726-32, G.729 A/B, iLBC , in-band and out-of- band DTMF (In audio, RFC2833, SIP INFO), Dual switched auto sensing 10/100 Mbps Ethernet ports, integrated PoE, SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS (A record, SRV, NAPTR), PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDPMED, LDAP, TR-069, 802.1x, TLS, SRTPLayer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS Multilanguage Support, PoE (IEEE802.3af) or Local Power Adaptor, 2 Step adjustable base, Call History up-to 200 records each for Incoming and Outgoing. As per tender specs and should be from Same OEM)
8SITC of Video Phone- (Min. 7 Inch Multitouch Capacitive, 16 SIP Account, Camera with shutter, Lamp for Incoming Call and Message, XML support, Caller Name and Number, Dual 10x100x1000 Mbps Port, HD Audio, RJ9 Handset and Headset Port, Bluetooth and Wifi ready, SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP- MED, LDAP, TR- 069, 802.1x, TLS, SRTP, IPv6, OpenVPN®, BP/MP/HP, video resolution up to 720p, frame rate up to 30 fps, bit rate up to 2Mbps, 3-way video conference, anti- flickering, auto focus and auto exposure, Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS, User and administrator level passwords, MD5 and MD5-sess based authentication, 256-bit AES encrypted configuration file, TLS, SRTP, HTTPS, 802.1x media access control, Screen Lock, Dual Step adjustable base, ROHS etc. As per tender specs and should be from Same OEM)
9SITC of Digital Phone (Type 1)- (Min. 3 Inch 4 Line Tiltable Display with Backlitt, 24 Multiline/ Programmable Keys with dual colour LED, Backlit Dial Pad, 4 Soft Keys, 8 Fixed function keys, 4 Way Navigation Key Control, Wide Lamp for Incoming Call and Message with min 7 Colour support, Caller Name, Number support, RJ9 Headset Port, Dual Step adjustable base, ROHS etc. As per tender specs and should be from Same OEM)
10SITC of Digital Phone (Type 2)- (Min. 3 Inch 3 Line Monochrome Display, 6 Multiline/ Programmable Keys with dual colour LED, Backlit Dial Pad, 4 Soft Keys, 8 Fixed function keys, 2 Way Navigation Key Control, Wide Lamp for Incoming Call and Message with min 7 Colour support, Caller Name, Number support, RJ9 Headset Port, Dual Step adjustable base, ROHS etc. As per tender specs and should be from Same OEM)
11SITC of Call Billing Software- (CDR- Date wise/ Hourly/ Daily/ weekly/ monthly/ yearly format, Incoming and Outgoing calls, Extension/Trunk/Department wise report, Intercom reports, GUI enable, Statistics and Graphical data report support and as per tender specs.)
12Headset with Noise Cancellation for Operators- (Earpiece, Wideband support, with noise cancellation squashing background noise, Enhanced DSP, Unparalleled Call Clarity,dynamic EQ Stereo to adjust automatically for voice use.)
13Contact Center Suite Application - ( Desktop based Agent License with pop-up -04, Admin/ Supervisor full reporting License-01, 5 Seat Integrated Voice Logger/ Call recording, Automatic Call Distribution, Skill based call routing, CLI base call routing, Malicious call blocking,Inbound-Outbound, Multilingual IVR, Customizable queue message, Call Campaign / Feedback feature, Call back scheduling, Predictive and Progressive outbound dialler, Call History, Call Disposition and remarks, Live Monitoring, Call queue management, Roll Management, Agent MIS Report, Agent Logging-Logout report, CRM Pop, Client Info Pop-up)
14SMS IntegrationLic pkg (one time)
15Website integration lic pkg (one time)
16Whatupps integration Lic Pkg 9one time)
17CRM integration LIC (Per CRM)
18Emergency Code Solution- (Minimum 6 ERS Codes with Blast dialler and notification)
19Complaint management system
20VPN Router for SIP Trk integration
21PC for Call Billing Software
22PC for Operator Console
23Server for Emergency Code Solution and Contact Center
24100 Pair MDF (KRONE Type)
25Interconnecting Cable between MDF and EPABX System (Lot)
2619\" 32U Rack with PDB, Cable Manager, Fan Tray etc. (As per requirement)

AI Tender Summary

OUR REF NO 41818140
AUTHORITY Local Bodies
TENDER VALUE Ref. Documents
LAST DATE 07-02-2024
Authority
Authority Name District Collector
Work Description Supply Of D5-Epbx-2 Sitc Of Ip-Pbx System ( As Per Tender Specs ) And Equipped With Digital Extension - 32 Nos., Ip Extension- 250 Nos., Mobile Client With Audio And Video Call Support- 20 Nos., Pri ( 30 Ch ) - 1 Nos., Sip Trunk- 30 Ch, 256 Channel Voip Card- 1 No. , 16 Port Auto Attendant, 32 Party Ad-Hoc And Meet Me Conference, Standby Controller And Power Supply, Universal Slot Type Gateways With Self-Survivability, 19 Rack Mountable, Single Database With Centralize Management, Minimum 49 Self Survivable Gateways Support Distributed Over Networkstandalone System Expandability- 1296 Ports ( Single Database ) And Upto 10, 000 Ports Over Network 3 Sitc Of Ip Phone Based Operator Console - ( 4.3 Inch 4 Line Tiltable Colour Display, Min 480 X 272 Dot, 24 Multiline / Programmable Keys With Dual Colour Led, Backlit Dial Pad, 4 Soft Keys, 8 Fixed Function Keys, 4 Way Navigation Key Control, Wide Lamp For Incoming Call And Message With Min 7 Colour Support, 60 Dss Keys Module, Xml Support, Caller Name, Number And Image Support, Rj9 Headset Port, Dual Gigabit Port, Dhcp, Qos, Ip Precedence, Diffserv, Vlan Tagged Ieee802.1Q / P, Screen Saver, Screen Lock, Dual Step Adjustable Base, Rohs Etc. As Per Tender Specs And Should Be From Same Oem ) 4 Sitc Of Pc Based Operator Console 5 Sitc Of Session Border Controller- 30 Channel ( Voice And Media Session Expandability Upto 150, Registered Users Expandability Upto 500, Dos / Ddos Line Rate Protection, Bandwidth Throttling, Dynamic Blacklisting, Rtp Pinhole Management, Rogue Rtp Detection And Prevention, Sip Message Policy, Advanced Rtp Latching, Tls, Dtls, Srtp, Https, Ssh, Client / Server Sip Digest, Radius Digest, Operation & Management Using Browser-Based Gui, Cli, Snmp, Ini Configuration File, Rest Api, Ems, Detection Of Proxy Failure / Re-Routing, Transcoding & Codecs Support Using Coder Normalisation Including Transcoding, Codec Enforcement And Re-Prioritisation, G.711, G.723.1, G.726, G.729, Gsm-Fr, Amr-Nb / Wb, Silk-Nb / Wb, Opus-Nb / Wb, Packet Marking- 802.1P / Q Vlan Tagging, Diffserv, Tos, Cac Based On Bandwidth, Sessions, Number Of Connections / Registrations Etc. As Per Tender Specs And Should Be From Same Oem ) 6 Sitc Of Ip Phone ( Type 1 ) :- ( Min.3 Inch 3 Line Monocrome Backlit Display, 06 Multiline / Programmable Keys With Dual Colour Led, 4 Soft Keys, 8 Fixed Function Keys, 4 Way Navigation Key Control, Wide Lamp For Incoming Call And Message With Min 7 Olour Support, Xml Support, Caller Name, Number And Image Support, Rj9 Headset Port, Dual 10X100 Mbps Port, Dhcp, Qos, Ip Precedenace, Diffserv, Vlan Tagged Ieee802.1Q / P, Dual Step Adjustable Base, Rohs Etc. As Per Tender Specs And Should Be From Same Oem 7 Sitc Of Ip Phone ( Type 2 ) - ( 132X48 Pixel Lcd, 1 Sip Account, Upto 2 Call Appearance, Rj9 Headset Jack, Ip Address Setting Direct Or Via Dhcp Server, Support For G.711Μ / A, G.722 ( Wide- Band ) , G.723, G.726-32, G.729 A / B, Ilbc , In-Band And Out-Of- Band Dtmf ( In Audio, Rfc2833, Sip Info ) , Dual Switched Auto Sensing 10 / 100 Mbps Ethernet Ports, Integrated Poe, Sip Rfc3261, Tcp / Ip / Udp, Rtp / Rtcp, Http / Https, Arp / Rarp, Icmp, Dns ( A Record, Srv, Naptr ) , Pppoe, Ssh, Tftp, Ntp, Stun, Simple, Lldpmed, Ldap, Tr-069, 802.1X, Tls, Srtplayer 2 Qos ( 802.1Q, 802.1P ) And Layer 3 ( Tos, Diffserv, Mpls ) Qos Multilanguage Support, Poe ( Ieee802.3Af ) Or Local Power Adaptor, 2 Step Adjustable Base, Call History Up-To 200 Records Each For Incoming And Outgoing. As Per Tender Specs And Should Be From Same Oem ) 8 Sitc Of Video Phone- ( Min. 7 Inch Multitouch Capacitive, 16 Sip Account, Camera With Shutter, Lamp For Incoming Call And Message, Xml Support, Caller Name And Number, Dual 10X100x1000 Mbps Port, Hd Audio, Rj9 Handset And Headset Port, Bluetooth And Wifi Ready, Sip Rfc3261, Tcp / Ip / Udp, Rtp / Rtcp, Http / Https, Arp, Icmp, Dns ( A Record, Srv, Naptr ) , Dhcp, Pppoe, Ssh, Tftp, Ntp, Stun, Simple, Lldp- Med, Ldap, Tr- 069, 802.1X, Tls, Srtp, Ipv6, Openvpn®, Bp / Mp / Hp, Video Resolution Up To 720P, Frame Rate Up To 30 Fps, Bit Rate Up To 2Mbps, 3-Way Video Conference, Anti- Flickering, Auto Focus And Auto Exposure, Layer 2 Qos ( 802.1Q, 802.1P ) And Layer 3 ( Tos, Diffserv, Mpls ) Qos, User And Administrator Level Passwords, Md5 And Md5-Sess Based Authentication, 256-Bit Aes Encrypted Configuration File, Tls, Srtp, Https, 802.1X Media Access Control, Screen Lock, Dual Step Adjustable Base, Rohs Etc. As Per Tender Specs And Should Be From Same Oem ) 9 Sitc Of Digital Phone ( Type 1 ) - ( Min. 3 Inch 4 Line Tiltable Display With Backlitt, 24 Multiline / Programmable Keys With Dual Colour Led, Backlit Dial Pad, 4 Soft Keys, 8 Fixed Function Keys, 4 Way Navigation Key Control, Wide Lamp For Incoming Call And Message With Min 7 Colour Support, Caller Name, Number Support, Rj9 Headset Port, Dual Step Adjustable Base, Rohs Etc. As Per Tender Specs And Should Be From Same Oem ) 10 Sitc Of Digital Phone ( Type 2 ) - ( Min. 3 Inch 3 Line Monochrome Display, 6 Multiline / Programmable Keys With Dual Colour Led, Backlit Dial Pad, 4 Soft Keys, 8 Fixed Function Keys, 2 Way Navigation Key Control, Wide Lamp For Incoming Call And Message With Min 7 Colour Support, Caller Name, Number Support, Rj9 Headset Port, Dual Step Adjustable Base, Rohs Etc. As Per Tender Specs And Should Be From Same Oem ) 11 Sitc Of Call Billing Software- ( Cdr- Date Wise / Hourly / Daily / Weekly / Monthly / Yearly Format, Incoming And Outgoing Calls, Extension / Trunk / Department Wise Report, Intercom Reports, Gui Enable, Statistics And Graphical Data Report Support And As Per Tender Specs. ) 12 Headset With Noise Cancellation For Operators- ( Earpiece, Wideband Support, With Noise Cancellation Squashing Background Noise, Enhanced Dsp, Unparalleled Call Clarity, Dynamic Eq Stereo To Adjust Automatically For Voice Use. ) 13 Contact Center Suite Application - ( Desktop Based Agent License With Pop-Up -04, Admin / Supervisor Full Reporting License-01, 5 Seat Integrated Voice Logger / Call Recording, Automatic Call Distribution, Skill Based Call Routing, Cli Base Call Routing, Malicious Call Blocking, Inbound-Outbound, Multilingual Ivr, Customizable Queue Message, Call Campaign / Feedback Feature, Call Back Scheduling, Predictive And Progressive Outbound Dialler, Call History, Call Disposition And Remarks, Live Monitoring, Call Queue Management, Roll Management, Agent Mis Report, Agent Logging-Logout Report, Crm Pop, Client Info Pop-Up ) 14 Sms Integrationlic Pkg ( One Time ) 15 Website Integration Lic Pkg ( One Time ) 16 Whatupps Integration Lic Pkg 9One Time ) 17 Crm Integration Lic ( Per Crm ) 18 Emergency Code Solution- ( Minimum 6 Ers Codes With Blast Dialler And Notification ) 19 Complaint Management System 20 Vpn Router For Sip Trk Integration 21 Pc For Call Billing Software 22 Pc For Operator Console 23 Server For Emergency Code Solution And Contact Center 24 100 Pair Mdf ( Krone Type ) 25 Interconnecting Cable Between Mdf And Epabx System ( Lot ) 26 19 32U Rack With Pdb, Cable Manager, Fan Tray Etc. ( As Per Requirement )
Basic Detail
Tender No D5_EPABX/01-2023
Bidding Type Tender
Location
City chandrapur
State Maharashtra
Key Dates
Publish Date 24 Jan 2024
Submission Date 07 Feb 2024
Open Date 12 Feb 2024
Finance
Tender Value Ref. Documents
Tender Fee Ref. Documents
EMD Ref. Documents
Exemption Not Available
Document List
ea946b03-83ac-44c2-a0ad-ab3ad45c98cb.html
BOQ_1729594.xls
D5.pdf
Tendernotice_1.pdf

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Tender Timeline

Jan 24, 2024
11:30 IST

Tender Published

Tender notice published.

Completed
Feb 07, 2024
17:00 IST

Bid Submission Deadline

Online submission via eProcurement portal.

Completed
Feb 12, 2024

Bid Opening Date

Technical bids will be opened and evaluated.

Completed

Tender Documents

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