Madhyanchal Vidut Vitran Nigam Limited has published Tender For Appointment Of Call Centre Agency (Cca) For Operation & Related Worksfor Mvvnl Centralized Customer Care At Hussainganj Lucknow. Submission Date for this Tender is 02-02-2023. Cleaning and Disinfecting Solutions Tenders in lucknow Uttar Pradesh. Bidders can get complete Tender details and download the document.
Sl. No. | Item Description |
1 | Manpower Summer |
2 | Process Manager Summer Count |
3 | Assistant Manager Summer Count |
4 | Supervisor/Team Leader Summer Count |
5 | Internal Call Quality Auditor Summer Count |
6 | Trainer Summer Count |
7 | Call Centre Executive Summer Count |
8 | Social M. Cell Executive Summer Count |
9 | Peon Summer Count |
10 | Security Guard Summer Count |
11 | Manpower Winter |
12 | Process Manager Winter Count |
13 | Assistant Manager Winter Count |
14 | Supervisor/Team Leader Winter Count |
15 | Internal Call Quality Auditor Winter Count |
16 | Trainer Winter Count |
17 | Call Centre Executive Winter Count |
18 | Social M. Cell Executive Winter Count |
19 | Peon Winter Count |
20 | Security Guard Winter Count |
21 | AMC |
22 | AMC of Computer including 30 Computers Dell-Vostro 3470(Intel Core i5 5th Gen with 8 GB DDR4 RAM, 1-TB Hard Disk), 7 Computer HP Slim290 (Intel Core i5 5th Gen with 8 GB DDR4 RAM, 1-TB Hard Disk) 30 Computer Acer Veriton S2680G (Intel Core i3 with 4 GB DDR4 RAM, 1-TB Hard Disk) 35 Computers Dell-Optiplex 3470(Intel Core i3 with 8 GB DDR4 RAM, 1-TB Hard Disk), 26 Computers Dell-Optiplex 780(Intel Core to Duo with 4 GB DDR4 RAM, 512 GB Hard Disk), 10 Computers HP-G2MT (Intel Core i3 with 4 GB DDR4 RAM, 1-TB Hard Disk) |
23 | AMC of 100 KVA DG (Model No.-Perfect 100/TQ) |
24 | AMC of 60 KVA online UPS-Model-HIPULSE-U Series(Including Batteries replacement) |
25 | AMC of 20 KVA UPS Model No.-5420D (Including Batteries replacement) |
26 | AC AMC (Spilit-2.5 ton) (Model-Blue Star 2.5TR R22 AA MEGA HW) |
27 | AMC of Spilit 2 Ton AC (Model-Carrier-Durakool 42KGL-024P) |
28 | AMC of Spilit 1.5 Ton AC (Daikin-FTKF60TV16U) |
29 | AMC of Window 1.5 Ton AC (Voltas) |
30 | AMC of Window-2 ton AC (Model- Blue Star 2W24LD) |
31 | AMC of CCTV Cemera-Complete setup (Model- CP-UNR-4K4322-V2) |
32 | AMC of CCTV Cemera-Complete setup (Model- CALNVR-2016B) |
33 | Table/Chair/Repairing on quarterly basis, Billable on monthly basis (Including 42 Chairs of Geeken Bravo HB Net, 12 chairs fo Godrej Ragina SS, 8 Chairs of Godrej Interio and 108 chairs of Godrej Ignis |
34 | Repairing/replacement of Ceiling light (has to supplied before end of annual assignment or as per requirement)2X2 Ceiling LED 36 Watt Syska/Hevels |
35 | Head Phone Supplies Light (has to supplied before end of annual assignment or as per requirement) Plantronics-C3220 Noise Cancellation Headphone with steel Frame having RJ-11 Connector/USB |
36 | Keyboard supplies Mode-K45 (has to Supplied before end of annual assignment or as per requirement) |
37 | Mouse supplies Model-HM01 (has to Supplied before end of annual assignment or as per requirement) |
38 | AMC of Biomatric Solution (1-Machine) (Model-Realtime R-41059382 |
39 | Refilling of exiting dry type 12 (4KG agni make CO2) & 9 (6 KG agni make ABC) fire extinguisher annually once |
40 | AMC of CICSO make switch (Model-Catalyst 2690) |
41 | Firewall Cyberroam cr50ing AMC and annual licence |
42 | AMC of Sony Smart TV 55inc (Model-KLV-50W662F) |
43 | AMC of 1 Sony Smart TV 32inc (Model-KLV32W672F) and 1 MI Smart TV 32inc (Model V26ABUF8C2) |
44 | AMC of Samsung TV 32inc Model-UA32FH4003R (including Repairing) |
45 | Repairing/replacement of Cob (has to supplied before end of annual assignment or as per requirement)Cob LED 6 Watt Syska/Hevels |
46 | Repairing/replacement of Round LED Light (has to supplied before end of annual assignment or as per requirement) LED 18 Watt Syska/Hevels |
47 | AMC of Bajaj Esteem Wall mounting Fan (39-Unit) & 7 Exhaust fan Post Warranty |
48 | AMC of Printer/Repairing Leaser Jet P1108 & M1215 Printer (Including Cartridges and paper) |
49 | Table/Chair/Repairing on quarterly basis, Billable on monthly basis (Steel Chairs) |
50 | Fire Alarm Panal (including Repairing) |
51 | Rifilling of supplied at annual ending fire extinguisher (Model-Clean Agent FCA-4) |
52 | Operations |
53 | Running/Operations/Daily mock run of generator & Complete electrical maintenance |
54 | Diesel (100 liters) Paid as per actual |
55 | Housekeeping Including Toilets (FMCG) |
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