Madhyanchal Vidut Vitran Nigam Limited has published Appointment Of Call Centre Agency (Cca) For Operation & Related Worksfor Mvvnl Centralized Customer Care At Hussainganj Lucknow. Submission Date for this Tender is 03-01-2023. Cleaning and Disinfecting Solutions Tenders in lucknow Uttar Pradesh. Bidders can get complete Tender details and download the document.
| Sr No | CorrigendumDate | Corrignedum | CorrigendumType | NewSubmissionDate |
| 1 | 23-Dec-2022 | Extention | Date | 03-01-2023 |
| Sl. No. | Item Description |
| 1 | Manpower Summer |
| 2 | Process Manager Summer Count |
| 3 | Assistant Manager Summer Count |
| 4 | Supervisor/Team Leader Summer Count |
| 5 | Internal Call Quality Auditor Summer Count |
| 6 | Trainer Summer Count |
| 7 | Call Centre Executive Summer Count |
| 8 | Social M. Cell Executive Summer Count |
| 9 | Peon Summer Count |
| 10 | Security Guard Summer Count |
| 11 | Manpower Winter |
| 12 | Process Manager Winter Count |
| 13 | Assistant Manager Winter Count |
| 14 | Supervisor/Team Leader Winter Count |
| 15 | Internal Call Quality Auditor Winter Count |
| 16 | Trainer Winter Count |
| 17 | Call Centre Executive Winter Count |
| 18 | Social M. Cell Executive Winter Count |
| 19 | Peon Winter Count |
| 20 | Security Guard Winter Count |
| 21 | AMC |
| 22 | AMC of Computer including 30 Computers Dell-Vostro 3470(Intel Core i5 5th Gen with 8 GB DDR4 RAM, 1-TB Hard Disk), 7 Computer HP Slim290 (Intel Core i5 5th Gen with 8 GB DDR4 RAM, 1-TB Hard Disk) 30 Computer Acer Veriton S2680G (Intel Core i3 with 4 GB DDR4 RAM, 1-TB Hard Disk) 35 Computers Dell-Optiplex 3470(Intel Core i3 with 8 GB DDR4 RAM, 1-TB Hard Disk), 26 Computers Dell-Optiplex 780(Intel Core to Duo with 4 GB DDR4 RAM, 512 GB Hard Disk), 10 Computers HP-G2MT (Intel Core i3 with 4 GB DDR4 RAM, 1-TB Hard Disk) |
| 23 | AMC of 100 KVA DG (Model No.-Perfect 100/TQ) |
| 24 | AMC of 60 KVA online UPS-Model-HIPULSE-U Series(Including Batteries replacement) |
| 25 | AMC of 20 KVA UPS Model No.-5420D (Including Batteries replacement) |
| 26 | AC AMC (Spilit-2.5 ton) (Model-Blue Star 2.5TR R22 AA MEGA HW) |
| 27 | AMC of Spilit 2 Ton AC (Model-Carrier-Durakool 42KGL-024P) |
| 28 | AMC of Spilit 1.5 Ton AC (Daikin-FTKF60TV16U) |
| 29 | AMC of Window 1.5 Ton AC (Voltas) |
| 30 | AMC of Window-2 ton AC (Model- Blue Star 2W24LD) |
| 31 | AMC of CCTV Cemera-Complete setup (Model- CP-UNR-4K4322-V2) |
| 32 | AMC of CCTV Cemera-Complete setup (Model- CALNVR-2016B) |
| 33 | Table/Chair/Repairing on quarterly basis, Billable on monthly basis (Including 42 Chairs of Geeken Bravo HB Net, 12 chairs fo Godrej Ragina SS, 8 Chairs of Godrej Interio and 108 chairs of Godrej Ignis |
| 34 | Repairing/replacement of Ceiling light (has to supplied before end of annual assignment or as per requirement)2X2 Ceiling LED 36 Watt Syska/Hevels |
| 35 | Head Phone Supplies Light (has to supplied before end of annual assignment or as per requirement) Plantronics-C3220 Noise Cancellation Headphone with steel Frame having RJ-11 Connector/USB |
| 36 | Keyboard supplies Mode-K45 (has to Supplied before end of annual assignment or as per requirement) |
| 37 | Mouse supplies Model-HM01 (has to Supplied before end of annual assignment or as per requirement) |
| 38 | AMC of Biomatric Solution (1-Machine) (Model-Realtime R-41059382 |
| 39 | Refilling of exiting dry type 12 (4KG agni make CO2) & 9 (6 KG agni make ABC) fire extinguisher annually once |
| 40 | AMC of CICSO make switch (Model-Catalyst 2690) |
| 41 | Firewall Cyberroam cr50ing AMC and annual licence |
| 42 | AMC of Sony Smart TV 55inc (Model-KLV-50W662F) |
| 43 | AMC of 1 Sony Smart TV 32inc (Model-KLV32W672F) and 1 MI Smart TV 32inc (Model V26ABUF8C2) |
| 44 | AMC of Samsung TV 32inc Model-UA32FH4003R (including Repairing) |
| 45 | Repairing/replacement of Cob (has to supplied before end of annual assignment or as per requirement)Cob LED 6 Watt Syska/Hevels |
| 46 | Repairing/replacement of Round LED Light (has to supplied before end of annual assignment or as per requirement) LED 18 Watt Syska/Hevels |
| 47 | AMC of Bajaj Esteem Wall mounting Fan (39-Unit) & 7 Exhaust fan Post Warranty |
| 48 | AMC of Printer/Repairing Leaser Jet P1108 & M1215 Printer (Including Cartridges and paper) |
| 49 | Table/Chair/Repairing on quarterly basis, Billable on monthly basis (Steel Chairs) |
| 50 | Fire Alarm Panal (including Repairing) |
| 51 | Rifilling of supplied at annual ending fire extinguisher (Model-Clean Agent FCA-4) |
| 52 | Operations |
| 53 | Running/Operations/Daily mock run of generator & Complete electrical maintenance |
| 54 | Diesel (100 liters) Paid as per actual |
| 55 | Housekeeping Including Toilets (FMCG) |
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