Communications and Information Technology  Government Departments Closing in 0 days TDR #34457296

Tender For Designing, Development And Implementation Of Web Based Customer Relationship Management System (Crms) For Invest Up, Government Of Uttar Pradesh.

Issued by Government Departments · Lucknow, Uttar Pradesh
Tender Value
Ref. Documents
Estimated cost
Bid Submission
29 Oct 2022
0 days left
EMD
Ref. Documents
Bank guarantee accepted
Document Fee
2360
Non-refundable
Tender Type
Online

Tender Overview

Organization
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Tender ID
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Competition Type
NCB
Bidding Type
Tender
Location / State
Lucknow → Uttar Pradesh
EMD Exemption
Not Available
Quantity
Not Available
Website
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Contact Person
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Address
Click here to view address

Project Description

Designing, Development And Implementation Of Web Based Customer Relationship Management System ( Crms ) For Invest Up, Government Of Uttar Pradesh.

BOQ

A. Charges for Designing, Development and Implementation of Web Based Customer Relationship Management System (CRMS) for Invest UP, Government of Uttar Pradesh.
Sl. No. Item Description
1Project Monitoring Mechanism
2Apprising Mechanism
3Task Delegation Mechanism
4Query Builder Mechanism
5Meeting Management Module
6Golden Card Issuance Mechanism
7User Management
8Role Based Dashboard Management
9Integration with Nivesh Mitra Portal
10Integration with Incentive Management System
11Development of Android & iOS based Mobile App
12Charges for Support through Helpdesk and Training
13Helpdesk Setup : Technical Support & handholding through remote desktop support, Technical Helpline, Email Support for a period of 12 months (Average 3 person for managing the Helpdesk)
14Operational Training to the officials of Invest UP including Development of Instruction & User Manual, Video Tutorials (Training to 20 officials for 2-3 days)
15Third Party Services
16Security Audit of all the modules through CERT-IN Empaneled Agency
17SMS charges for an SMS of 160 characters with space or 70 characters with space in Hindi Unicode (per SMS)
18Cloud Hosting with MietY Empaneled service provider (per month)• One Application Server with 8 vCPU, 32 GB RAM and 1 TB Space with 756 GB Backup • One Database Server with8 vCPU, 32 GB RAM and 512 GB Space with 400 GB Backup
19Additional Work
20Services of System Analyst (per manday)
21Services of Software Developer (per manday)
22Services ofMobile App Developer(per manday)
23Services of Web Designer (per manday)
24Services of Application Tester (per manday)
25Annual Maintenance Charges for 2nd Year and Onwards :
26Annual Maintenance Charges for the Web Based Software Applications & Mobile App
27Customization of existing Modules:• Registration & Login Module• File Investment Intent/MoU Signing Mechanism
28Query Redressal Mechanism
29Investment Facilitation Monitoring Mechanism
30Project Monitoring Mechanism
31Apprising Mechanism
32Task Delegation Mechanism
33Query Builder Mechanism
34Meeting Management Module
35Golden Card Issuance Mechanism
36User Management
37Role Based Dashboard Management
38Management of Integrated API Nivesh Mitra Portal
39Management of Integrated API with Incentive Management System
40Android & iOS based Mobile App
41Charges for Support through Helpdesk :
42Helpdesk Setup : Technical Support & handholding through remote desktop support, Technical Helpline, Email Support for a period of 12 months (Average 3 person for managing the Helpdesk)
43Third Party Services :
44Security Audit of all the modules through CERT-IN Empaneled Agency
45SMS charges for an SMS of 160 characters with space or 70 characters with space in Hindi Unicode
46Cloud Hosting with MietY Empaneled service provider: -• One Application Server with 8 vCPU, 32 GB RAM and 1 TB Space with 756 GB Backup • One Database Server with8 vCPU, 32 GB RAM and 512 GB Space with 400 GB Backup
47Total
48UPDESCO margin@10%
49Total Cost including UPDESCO margin
50GST@18%
51Overall cost including taxes

AI Tender Summary

OUR REF NO 34457296
AUTHORITY Government Departments
TENDER VALUE Ref. Documents
LAST DATE 29-10-2022
Authority
Authority Name Up Development Systems Corporation Ltd
Work Description Designing, Development And Implementation Of Web Based Customer Relationship Management System ( Crms ) For Invest Up, Government Of Uttar Pradesh.
Basic Detail
Tender No UPDESCO/SW/2022/NM056
Bidding Type Tender
Location
City Lucknow
State Uttar Pradesh
Key Dates
Publish Date 19 Oct 2022
Submission Date 29 Oct 2022
Open Date 29 Oct 2022
Finance
Tender Value Ref. Documents
Tender Fee 2360
EMD Ref. Documents
Exemption Not Available
Document List
3744a64c-b0c0-46d5-8e1a-0d4bed10daa9.html
BOQNM056.xls
TechnofinancialbidNM056.pdf
Tendernotice_1.pdf
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Tender Timeline

Oct 19, 2022
11:30 IST

Tender Published

Tender notice published.

Completed
Oct 29, 2022
17:00 IST

Bid Submission Deadline

Online submission via eProcurement portal.

Completed
Oct 29, 2022

Bid Opening Date

Technical bids will be opened and evaluated.

Completed

Tender Documents

Download All (ZIP) ↓
html

3744a64c-b0c0-46d5-8e1a-0d4bed10daa9.html

xls

BOQNM056.xls

pdf

TechnofinancialbidNM056.pdf

pdf

Tendernotice_1.pdf

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