Bids Are Invited For Custom Bid For Services - ---- Total Quantity :--Annual Maintenance Contract 2022-23--1. Pc I3 With Led Monitor & Accesories Nos. 139 2. Pc I5 With Led Monitor & Accesories Nos. 55 3. Pc I7 With Led Monitor & Accesories Nos. 15 4., KOLKATA-West Bengal

Bids Are Invited For Custom Bid For Services - ---- Total Quantity :--Annual Maintenance Contract 2022-23--1. Pc I3 With Led Monitor & Accesories Nos. 139 2. Pc I5 With Led Monitor & Accesories Nos. 55 3. Pc I7 With Led Monitor & Accesories Nos. 15 4. All In One I3 Pc Nos 18 5. All In One I5 Pc Nos 08 6. Pc With Crt / Tft / Led With All Accessories Nos 95 7. Laptop Nos. 04 8. Server Nos. 11 9. Inkjet Printer Nos. 06 10. Laserjet Printer Nos. 98 11. Printer With All In One ( Scanner ) Nos. 02 12. Mfp Laserjet Printer-B / W Nos. 16 13. Mfp Laserjet Printer-Colour Nos. 02 14. A3 Laserjet High End Printer-B / W Nos. 10 15. A3 Laserjet High End Printer-Colour Nos 04 16. Colour Laserjet Printer Nos 22 17. Thermal Printer Nos. 01 18. Dot Matrix Printer Nos. 07 19. Scanner Nos. 07 20. Cd / Dvd Writer ( External ) Nos. 03 21. 10 Kva Ups Nos 02 22. 1Kva Ups Nos. 117 23. 0.6 Kva Ups Nos. 10 24. Projector Nos. 12 25. Cisco Router # ( 1900-21 Series ) Nos. 07 26. 8 Port -10 / 100 Mbps Switch Nos. 05 27. 16 Port Switch -10 / 100 Mbps Nos. 02 28. 24 Port – 10 / 100 Manageable Switch Cisco Nos. 22 29. Cisco 10 Sfp Switch Nos. 01 2 2. Commencement Of Services. The Services Mentioned At Para 1 Above And In Subsequent Paragraphs Are To Be Provided For 365 Days { Except Saturday / Sunday & Holiday ( Emergency Issues Would Be Required To Be Addressed On Holidays As Well ) } I.E. For One-Year W.E.F Xx Xxx 2022 To Xx Xxx 2023. The Services Will Start Within 7 Days Of Conclusion / Signing Of Contract / Date Of Work Order. 3. Services And Deliverables. These Services And Deliverables Are Not To Be Outsourced To Channel Partners Or Any Other Firms. The Vendor Will Submit A Document Which Will Define All Procedures For Maintenance And Repair Of All It Assets Covered By The Scope Of Amc. This Will Define The Guidelines For Conduct Of Amc. Vendor To Ensure Confidentiality Of The Data Pertaining To All The Naval Units They Are Being Deployed. ( A ) Hardware Support Service. It Will Cover All The Servers, Desktops, Laptops, Printers, Switches, Ups And Other It Peripherals As Listed Above At The Various Locations Of Ins Netaji Subhas And Allied Units In And Around Kolkata. Following Will Be The List Of Deliverables: - ( I ) Full Hardware Support Including Replacement Of Defective Parts For The Above Equipment – Diagnosing The Problem And Getting The Same Resolved Through Coordination With The Local Office As Per The Severity Level Assigned To It. ( Ii ) Support On Desktop Operating System And Other Software. The Required Software Will Be Provided By Ins Netaji Subhas. ( Iii ) Configuring The Printers And Resolving Printing Problems Of The Users. ( Iv ) Resolving Network Connectivity Problems At The Client End. ( V ) Performing All Network Based Installation And Maintenance Of Computers And Printers At The Client Level. Recording All Installation Of New Machines Within Site, Changes In Configuration Of Machines. ( Vi ) Virus Control - Registering And Updating The Anti-Virus Tool On The Server ( S ) And All Desktops In Ins Netaji Subhas And Allied Units As Per Defined Periodicity. All Original Antivirus Software’S Will Be Provided By Ins Netaji Subhas. ( Vii ) Diagnosing And Rectifying Any Virus Problems That Can Be Fixed By The Anti-Virus Tools And Providing Feedback On Any New Viruses Detected. All Original Antivirus Software’S Will Be Provided By Ins Netaji Subhas. ( Viii ) Perform All Hardware / Software Defects With Standard Procedures / Correct Tools As Per The Standard Guidelines Issued By The Vendor. ( Ix ) Ups Batteries, Laptops Batteries, Projector Lamp, Printer Heads And Consumables Like Printer Ribbon And Printer Cartridges Are Not Covered Under Amc. The Ups Having External Batteries 30. Layer 3 Cisco Modular 5509 / 6509Manageable Switch With Switching Engine 16 Port Gige Nos. 02 31. L3 Cisco 500 Series Modular Switch- 28 Port Gigabit Nos. 01 32. Cisco Router 3600 With Iosi 01 Lan Port 2 Wan Ports Nos 02 33. Netgear 24 Ports Manageable Switch Nos 08 34. Media Converter Nos 16 35. Sfp Module ( Cisco ) Nos 18 36. Software Installation For Pcs And Servers ( Provided By Indian Navy ) 37. Windows And Security Patch Updates For Pcs And Servers ( Provided By Indian Navy )

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