Name of Work:IT Skill Development Programme to generate Employment in BPO Sector.
Sl. No.
Item Description
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No. of resources in possession of requisite knowledge, skills and experience in their domain. 4 Nos.
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End-to-end training package:i) Commencement of training batch against validated candidatesa) Email Etiquette Training.b) Telephone Etiquette.c) Customer Service Training.d) Voice and Accent Training.e) Business Writing Training.f) English Language Training.g) Communication Skills Training.h) Cross Cultural Training.ii) Training materials and kitsiii) Tea snacks, lunch etciv) Successful certification of the traineesv) Job placement vi) Stay-in facility, Travel expenses etc applicable if any for training outside state.
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