India Post Payments Bank-IPPB has published Rfp For Procurement Of Managed Services Of Atms For India Post Payments Bank -Republish Rfp For Procurement Of Managed Services Of Atms For India Post Payments Bank - Republish. Submission Date for this Tender is 04-02-2022. Customised Software Development Tenders in delhi Delhi. Bidders can get complete Tender details and download the document.
Sr No | CorrigendumDate | Corrignedum | CorrigendumType | NewSubmissionDate |
1 | 27-Jan-2022 | Due date Extension | Date | 04-02-2022 |
2 | 27-Jan-2022 | Clarification | Other | 04-02-2022 |
Sl. No. | Item Description |
1 | SERVICE DESCRIPTION |
2 | Cash Management Services (MHA Guidelines, etc.) |
3 | First Level Maintenance (FLM) |
4 | ATM AMC &Second Level Maintenance (SLM) |
5 | UPS AMC & Second Level Maintenance (SLM) |
6 | AC AMC & Second Level Maintenance (SLM) |
7 | Site AMC& Second Level Maintenance (SLM) |
8 | Reconciliation and settlement |
9 | Customer grievance & Dispute management |
10 | e-surveillance system * |
11 | Centralized Real time Electronic Journal (EJ) pulling, Software & Content distribution at ATMs |
12 | EJ Reconciliation & Settlement |
13 | Helpdesk & Incident Management |
14 | Consumables & Stationary |
15 | Facility & Maintenance Services |
16 | ATM on OPEX model (excluding managed services) (1000 ATM Machines) |
17 | Recycler on OPEX Model (Excluding Managed Services) (100 Recycler) |
18 | Cassette Swap on OPEX Model |
19 | Cost of ONE dedicated resource per month at Bank premises (7 Manpower) |
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