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    • Outsourcing Of Customer Care Agents For The Minnagam State Level Centralized Customer Care Centre 1St Floor Of Tantransco Building, Tangedco Head Quarters, 144, Anna Salai, Chennai-2 And For Coordination With The Customer Care Centres At 44 Edcs O

    Tender Notice

    30778473
    Outsourcing Of Customer Care Agents For The Minnagam State Level Centralized Customer Care Centre 1St Floor Of Tantransco Building, Tangedco Head Quarters, 144, Anna Salai, Chennai-2 And For Coordination With The Customer Care Centres At 44 Edcs O
    Indian
    Tamil Nadu
    20-01-2022
    02-02-2022
    03-02-2022

    Tender Details

    Outsourcing Of Customer Care Agents For The Minnagam State Level Centralized Customer Care Centre 1St Floor Of Tantransco Building, Tangedco Head Quarters, 144, Anna Salai, Chennai-2 And For Coordination With The Customer Care Centres At 44 Edcs Outsourcing Of Customer Care Agents For The Minnagam State Level Centralized Customer Care Centre 1St Floor Of Tantransco Building, Tangedco Head Quarters, 144, Anna Salai, Chennai-2 And For Coordination With The Customer Care Centres At 44 Edcs

    Key Value

    Document Fees
    Refer document
    EMD
    INR 561470.0 /-
    Tender Value
    Refer document

    BOQ Items

    Name of Work: Outsourcing of Customer Care Agents for the Minnagam State Level Centralized Customer Care Centre Located at 1st Floor of TANTRANSCO Building, TANGEDCO Head Quarters, 144, Anna Salai, Chennai-2 and for coordination with the customer care centres at 44 EDCs
    Sl. No. Item Description
    1Call Centre Services
    2Agents( 65 Agents per shift @3 shifts per day for 365 days) (195 nos)
    3Social Media Agents (2 nos.@ 3 shiftsper day for 365 days) (6 nos)
    4Admin Supervisors (2 nos.@ 3 shiftsper day for 365 days) (6 nos)
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