Outsourcing Of Customer Care Agents For The Minnagam State Level Centralized Customer Care Centre 1St Floor Of Tantransco Building, Tangedco Head Quarters, 144, Anna Salai, Chennai-2 And For Coordination With The Customer Care Centres At 44 Edcs O, Tangedco-Tamil Nadu
TDR : 30778473
Tender Notice
BOQ
Expired
Tangedco
Tamil Nadu
Outsourcing Of Customer Care Agents For The Minnagam State Level Centralized Customer Care Centre 1St Floor Of Tantransco Building, Tangedco Head Quarters, 144, Anna Salai, Chennai-2 And For Coordination With The Customer Care Centres At 44 Edcs O
Name of Work: Outsourcing of Customer Care Agents for the Minnagam State Level Centralized Customer Care Centre Located at 1st Floor of TANTRANSCO Building, TANGEDCO Head Quarters, 144, Anna Salai, Chennai-2 and for coordination with the customer care centres at 44 EDCs
Sl. No.
Item Description
1
Call Centre Services
2
Agents( 65 Agents per shift @3 shifts per day for 365 days) (195 nos)
3
Social Media Agents (2 nos.@ 3 shiftsper day for 365 days) (6 nos)
4
Admin Supervisors (2 nos.@ 3 shiftsper day for 365 days) (6 nos)
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