Public Administrative Department Government Departments Closing in 0 days TDR #29883697

Selection Of Agency (Oems Only) For Supply, Installation, Commissioning And Integration Of Call Management Application Licenses For Operation Of District Nodal Call Centres In Madhya Pradesh -3Rd Call Purchase Of Call Management Application Licenses , Rat

Issued by Government Departments · Bhopal, Madhya Pradesh
Tender Value
Ref. Documents
Estimated cost
Bid Submission
13 Dec 2021
0 days left
EMD
3 Lakhs
Bank guarantee accepted
Document Fee
2000
Non-refundable
Tender Type
Online

Tender Overview

Organization
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Tender ID
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Competition Type
NCB
Bidding Type
Tender
Location / State
Bhopal → Madhya Pradesh
EMD Exemption
Not Available
Quantity
Not Available
Website
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Contact Person
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Address
Click here to view address

Project Description

Selection Of Agency (Oems Only) For Supply, Installation, Commissioning And Integration Of Call Management Application Licenses For Operation Of District Nodal Call Centres In Madhya Pradesh -3Rd Call Purchase Of Call Management Application Licenses , Rate For One (1) Call Management Application License (Call Center Agent Level) Including Amc For Two Years After End Of Warranty Period. , Rate For One (1) Call Management Application License (Call Center Agent And Supervisor Level) Including Amc For Two Years After End Of Warranty Period. , Rate For One (1) Call Management Application License (Administrator Level) Including Amc For Two Years After End Of Warranty Period. , Dedicated Onsite Resource Cost For Initial One Year Of Contract , Annual Maintenance Cost (Amc) Of Call Management Application Licenses Per License Per Annum After The Contract Period (4Th, 5Th & 6Th Years).

Corrigendum

Sr No Corrigendum Date Corrigendum Type New Submission Date
1 18-Nov-2021 BOQRevised BOQ 06-Dec-2021
2 18-Nov-2021 Corrigendum1 Other 06-Dec-2021
3 06-Dec-2021 Bid Submission Date Extention Date 13-Dec-2021

BOQ

Name of Work: Selection of Agency (OEMs Only) for Supply, Installation, Commissioning and Integration of Call Management Application Licenses for Operation of District Nodal Call Centres in Madhya Pradesh -3rd Call
Sl. No. Item Description
1Rate for One (1) Call Management Application License (Call Center Agent Level) including AMC for two years after end of Warranty period.
2Rate for One (1) Call Management Application License (Call Center Agent and Supervisor Level) including AMC for two years after end of Warranty period.
3Rate for One (1) Call Management Application License (Administrator Level) including AMC for two years after end of Warranty period.
4Dedicated onsite resource cost for initial one year of contract
5Annual Maintenance Cost (AMC) of call management application licenses per license per annum after the contract period (4th, 5th & 6th years).

AI Tender Summary

OUR REF NO 29883697
AUTHORITY Government Departments
TENDER VALUE Ref. Documents
LAST DATE 13-12-2021
Authority
Authority Name State Agency for Public Services
Work Description Selection Of Agency (Oems Only) For Supply, Installation, Commissioning And Integration Of Call Management Application Licenses For Operation Of District Nodal Call Centres In Madhya Pradesh -3Rd Call Purchase Of Call Management Application Licenses , Rate For One (1) Call Management Application License (Call Center Agent Level) Including Amc For Two Years After End Of Warranty Period. , Rate For One (1) Call Management Application License (Call Center Agent And Supervisor Level) Including Amc For Two Years After End Of Warranty Period. , Rate For One (1) Call Management Application License (Administrator Level) Including Amc For Two Years After End Of Warranty Period. , Dedicated Onsite Resource Cost For Initial One Year Of Contract , Annual Maintenance Cost (Amc) Of Call Management Application Licenses Per License Per Annum After The Contract Period (4Th, 5Th & 6Th Years).
Basic Detail
Tender No 03/SAPS/2021
Bidding Type Tender
Location
City Bhopal
State Madhya Pradesh
Key Dates
Publish Date 06 Dec 2021
Submission Date 13 Dec 2021
Open Date 14 Dec 2021
Finance
Tender Value Ref. Documents
Tender Fee 2000
EMD 3 Lakhs
Exemption Not Available
Document List
b1ba2032-bdcc-484d-a96c-c9d3c2919f53.html
BOQ_194494.xls
SelectionofAgencyforSuppl.pdf
Tendernotice_1.pdf
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Tender Timeline

Dec 06, 2021
11:30 IST

Tender Published

Tender notice published.

Completed
Dec 06, 2021
18:00 IST

Corrigendum-1 Issued

Clarifications on tender conditions and amendments issued.

Completed
Dec 06, 2021
18:00 IST

Corrigendum-2 Issued

Clarifications on tender conditions and amendments issued.

Completed
Dec 13, 2021
18:00 IST

Corrigendum-3 Issued

Clarifications on tender conditions and amendments issued.

Completed
Dec 13, 2021
17:00 IST

Bid Submission Deadline

Online submission via eProcurement portal.

Completed
Dec 14, 2021

Bid Opening Date

Technical bids will be opened and evaluated.

Completed

Tender Documents

Download All (ZIP) ↓
html

b1ba2032-bdcc-484d-a96c-c9d3c2919f53.html

xls

BOQ_194494.xls

pdf

SelectionofAgencyforSuppl.pdf

pdf

Tendernotice_1.pdf

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