Public Administrative Department Government Departments Closing in 0 days TDR #28925245

Selection Of Agency For Call Management Application Licenses Procurement Of Licenses , Rate For One (1) Call Management Application License (Call Center Agent Level) Including Amc For Two Years After End Of Warranty Period , Rate For One (1) Call Manageme

Issued by Government Departments · Bhopal, Madhya Pradesh
Tender Value
Ref. Documents
Estimated cost
Bid Submission
09 Sep 2021
0 days left
EMD
3 Lakhs
Bank guarantee accepted
Document Fee
2000
Non-refundable
Tender Type
Online

Tender Overview

Organization
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Tender ID
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Competition Type
NCB
Bidding Type
Tender
Location / State
Bhopal → Madhya Pradesh
EMD Exemption
Not Available
Quantity
Not Available
Website
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Contact Person
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Address
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Project Description

Selection Of Agency For Call Management Application Licenses Procurement Of Licenses , Rate For One (1) Call Management Application License (Call Center Agent Level) Including Amc For Two Years After End Of Warranty Period , Rate For One (1) Call Management Application License (Call Center Agent And Supervisor Level) Including Amc For Two Years After End Of Warranty Period. , Rate For One (1) Call Management Application License (Administrator Level) Including Amc For Two Years After End Of Warranty Period.

Corrigendum

Sr No Corrigendum Date Corrigendum Type New Submission Date
1 27-Aug-2021 Prebid Queries response Other 09-Sep-2021

BOQ

Name of Work: Selection of Agency for Supply, Installation, Commissioning and Integration of Call Management Application Licenses for Operation of District Nodal Call Centres in Madhya Pradesh -2nd Call
Sl. No. Item Description
1Rate for One (1) Call Management Application License (Call Center Agent Level) including AMC for two years after end of Warranty period
2Rate for One (1) Call Management Application License (Call Center Agent and Supervisor Level) including AMC for two years after end of Warranty period.
3Rate for One (1) Call Management Application License (Administrator Level) including AMC for two years after end of Warranty period.

AI Tender Summary

OUR REF NO 28925245
AUTHORITY Government Departments
TENDER VALUE Ref. Documents
LAST DATE 09-09-2021
Authority
Authority Name State Agency for Public Services
Work Description Selection Of Agency For Call Management Application Licenses Procurement Of Licenses , Rate For One (1) Call Management Application License (Call Center Agent Level) Including Amc For Two Years After End Of Warranty Period , Rate For One (1) Call Management Application License (Call Center Agent And Supervisor Level) Including Amc For Two Years After End Of Warranty Period. , Rate For One (1) Call Management Application License (Administrator Level) Including Amc For Two Years After End Of Warranty Period.
Basic Detail
Tender No 02/SAPS/2021
Bidding Type Tender
Location
City Bhopal
State Madhya Pradesh
Key Dates
Publish Date 27 Aug 2021
Submission Date 09 Sep 2021
Open Date 13 Sep 2021
Finance
Tender Value Ref. Documents
Tender Fee 2000
EMD 3 Lakhs
Exemption Not Available
Document List
62fd6a13-357a-48ff-8a38-6e59d1f4b8d4.html
BOQ_180909.xls
RFP.pdf
Tendernotice_1.pdf
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Tender Timeline

Aug 27, 2021
11:30 IST

Tender Published

Tender notice published.

Completed
Sep 09, 2021
18:00 IST

Corrigendum-1 Issued

Clarifications on tender conditions and amendments issued.

Completed
Sep 09, 2021
17:00 IST

Bid Submission Deadline

Online submission via eProcurement portal.

Completed
Sep 13, 2021

Bid Opening Date

Technical bids will be opened and evaluated.

Completed

Tender Documents

Download All (ZIP) ↓
html

62fd6a13-357a-48ff-8a38-6e59d1f4b8d4.html

xls

BOQ_180909.xls

pdf

RFP.pdf

pdf

Tendernotice_1.pdf

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