Name of Work: Implementation and hosting of eSBM including Maintenance for 5 Years.
Sl.No.
Item Description
Description
Quantity
Expenditure frequency
1
1
RFP for Supply, Installation, Operation and Maintenance of Waste Management GPS Fleet Tracking System Application
2
1.01
Application Development
Application Development
1
One Time
3
1.02
400 GPS Devices
Delivery, installation, configuration of GPS devices on 400 SWM vehicles
400
One Time
4
1.03
Cloud hosting of the complete application
Hosting of application and Database from Go-live, including hiring of Cloud from MEITY empaneled CSP.
5
Annual
5
1.04
Support services for application for 5 years including 1 developer and 1 System Administrator
AMC for application support. Including email & SMS gateway and domain management.
60
Monthly
6
1.05
Technical support engineer 05 Nos. (04 engineer at zonal office and 01 engineer at Head Quarter)
For training/technical support and daily hand-holding support.
60
Monthly
7
1.06
10 Command & Control Executive (CCEs)
CCEs will be deputed in the control room at HQ for operating and monitoring the eSBM project and others. They will also be responsible for various tasks like attending phone calls, regular monitoring of vehicles, escalation alerts, coordination with zones and redressal, updation of public grievances and MIS generation.
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