}
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    • Rfp For Engagement Of And Agency For Running Of Call Centre Under Pm Fme Scheme, NIFTEM-Haryana

    National Institute Of Food Technology Enterpreneurship And Management has published Rfp For Engagement Of And Agency For Running Of Call Centre Under Pm Fme Scheme. Submission Date for this Tender is 17-02-2021. Call Center Services Tenders in NIFTEM Haryana. Bidders can get complete Tender details and download the document.




    Tender Notice

    26699888
    Corrigendum : Rfp For Engagement Of And Agency For Running Of Call Centre Under Pm Fme Scheme
    Open Tender
    NCB
    Haryana
    Niftem
    17-02-2021

    Tender Details

    Rfp For Engagement Of And Agency For Running Of Call Centre Under Pm Fme Scheme , Running Of Cell Centre On Monthly Basis , Running Of Call Centre On Monthly Basis With Minimum 03/04 Parallel Lines Through Technically Qulaified Manpower ( 03 Nos . Initially ) At Niftem Which Includes I ) Handling Inbound Voice Calls Ii ) Making Outbound Voice Calls Iii ) Replying To Inbound E-Mails Iv ) Replying To Inbound Chats And/Or Click To Chat And E-Mail Support V ) Personalized Ivr Vi ) Welcome Greeting Message; Vii ) Call Transfer And Call Recording ( 100% ) , Hardware Requirement For Call Centre , Computer , Printer , Telephone/Telephonic Instrument , Headsets , Ups , Software Requirement For Call Centre ( If More Than 1 Software Mention The Name And Quote The Charge Individually ) , Toll Free Number/Dashboard/Epbax , Toll Free Number With Required No . Of Extensions/Including Monthly Expenditure , Dashboard Control On Fme & Niftems Website , Epbax Requiremnt , If Any , Additional Professionally Trained Technical Manpower , Additional Professionally Trained Technical Manpower On Monthly Basis Including Statutory Compliances In Regional Languages ( 9 . 00 Am To 7 . 00 Pm On 7 Days A Week )

    Corrigendum Details

    Sr No CorrigendumDate Corrigendum CorrigendumType NewSubmissionDate
    1 09-02-2021 Date Extended Date 17-02-2021

    Key Value

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